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    4 years ago

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    The Tanglewood House

    The Tanglewood House

    (8 reviews)

    I am extremely disappointed by my experience with this venue today…read more My daughter and her husband are currently away serving in the military, so she asked me to represent her and tour the venue for their November 2026 autumn-themed vow renewal and reception. Yesterday, I spent approximately an hour on the phone with Alyssa discussing their event. I was told the date we selected was available and would be held for two weeks while we finalized the details and submitted the deposit. I was instructed to come in today to meet with Mike, discuss the event details, and move forward with the arrangements. I arrived today with the deposit in hand, prepared to sign the paperwork and move forward. A friend even left work early to accompany me. Instead, I was told the date was no longer available because a corporate client had paid and signed a contract. I understand that a signed contract takes priority. **That is not the issue. The issue is that I was told yesterday that this date was available to my daughter, and less than 24 hours later, it was taken away without anyone contacting me.** If there was another contract pending or a possibility that the date could be lost, I should have been told. A simple phone call this morning could have saved my time, my friend's time, and prevented this entire situation. What made matters worse was how the situation was handled. Rather than taking accountability for the conflicting information I had been given, I felt dismissed, talked down to, and spoken to in an unnecessarily loud and confrontational manner. I was reminded that because I had not yet signed a contract or paid the deposit, technically the date was not mine. **Ironically, I had the deposit with me and was there specifically to pay and sign.** I was not asking for special treatment because my daughter and her husband serve in the military. But military families have schedules, commitments, and circumstances that do not always allow us to simply rearrange everything at the last minute. **You should not tell a customer that a date is available, have them make plans around that information, and then take that date away less than 24 hours later without even the courtesy of a phone call.** Customers deserve honesty, communication, accountability, and respect--regardless of whether they are a corporate client or an individual family planning an important milestone. The most upsetting part is that my daughter trusted me to handle this for her while she and her husband are away serving. I told her I was going to take care of everything, and instead I had to call her and explain that the date we had been discussing the day before was suddenly gone. **I feel that both my daughter and I were misled, our time was wasted, and we were ultimately left embarrassed and disappointed.** Businesses have every right to prioritize signed contracts. What they do not have to do is treat potential customers as though their time and plans don't matter. Unfortunately, after this experience with Alyssa, Mike, and the owner, I would not recommend this venue to another family planning an important event. **My daughter deserved better. I deserved better. And quite frankly, every customer deserves better.** Event type Wedding, Party, Other Capacity level 20-50 people Venue style Rustic, Elegant, Other

    We had my son's and daughter in law's reception at Tanglewood House. From start to finish it was…read morean amazing experience. The staff was amazing, the food was the delicious, the decorations were absolutely gorgeous and exactly what we wanted. We have had so many people comment on the venue. Couldn't have asked for better!

    Country Plantation House

    Country Plantation House

    (13 reviews)

    The food was ok but definitely not home cooking. The staff were wonderful and very friendly. The…read morecarriage ride was very nice and included in the visit. The house is beautiful and would be great place for a relaxing overnight stay.

    My sister got married here in September of 2026. The wedding was beautiful BUT our experience with…read morethe owner was anything but. He was very rude the entire weekend and did not communicate well at all. He talked to us in a disrespectful manner. He created rules and policies up on the fly with no prior communication or contract. He did not allow guests to enter the venue other than to walk through the buffet. Keep in mind it was 100 degrees outside. He wanted to control every aspect of what we did, including not wanting us to take pictures anywhere or wear dress shoes on the stairs. He waited until the day of the wedding to have someone power wash. We spent multiple hours cleaning and sweeping the house on Friday because it had clearly not been cleaned in a long time. We paid for catering for 150 people and we should have been able to take the leftovers home. Instead he packed them up so he could save them for the wedding the next weekend. He locked the bedroom doors upstairs before we could get our belongings. Overall, he has no business being the contact or organizer for weddings. Someone else needs to be hired for that role. He did not act in a professional manner and only made a stressful weekend more stressful. The support staff however, were amazing. They were super kind and helpful. The owner, Bob, was not. Although the venue is gorgeous, I would not recommend another bride to choose it.

    Murph's - venues - Updated October 2026

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