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    Cole Park Commons

    5.0 (1 review)

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    7 years ago

    Helpful 4
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    Love this 6
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    Holiday Inn Express Fort Campbell-Oak Grove

    Holiday Inn Express Fort Campbell-Oak Grove

    (38 reviews)

    $$

    This hotel has been my go to hotel in 2023 with the best amenities in the Ft Campbell & Clarksville…read morearea. Conveniently located by the military base and gaming center, Holiday Inn is one of the best hotels you can stay in this area when compared to the other hotels nearby. Complimentary breakfast (every day) and dinners (Monday to Thursday) were always delicious, well displayed, and a money safer. Customer service was always excellent. If there were any criticisms, they were easily dismissed due to the benefits of staying here. It can get loud if your room is located on the lower floors and facing the roadway being located near a very busy road & highway. Yet we always rise early and stay up late due to our busy schedules, so we didn't acknowledge the sounds outside the building. The beds are small - full size - (if you have two beds in a room and are not sleeping alone) - very uncomfortable if you move around a lot in your sleep beside your partner and are both accustomed to having a side table on both sides. I suggest a king size. Breakfast is always delicious and I love that they have milk in individual bottles to take for your convenience. I love the vast options they provide. If you want to avoid the crowds, go early at 6 AM when they open. I wanted to have coffee by the pool side but the pool area is locked up until 8 AM. Dinner is always delicious. We loved the taco buffet they had for dinner during one of our stays. The lobby area is comfortable with a lot of sunlight. We have stayed in different hotels nearby yet they dim in comparison to this hotel.

    May 2025...things have changed. Female manager extremely…read morerude. Beds not as comfy as they were, seemed a bit rundown. Our room had rust stains in the tub, paint chipping in bathroom. The breakfast & service attendant were as great as ever!!

    The Tanglewood House

    The Tanglewood House

    (8 reviews)

    We had my son's and daughter in law's reception at Tanglewood House. From start to finish it was…read morean amazing experience. The staff was amazing, the food was the delicious, the decorations were absolutely gorgeous and exactly what we wanted. We have had so many people comment on the venue. Couldn't have asked for better!

    I am extremely disappointed by my experience with this venue today…read more My daughter and her husband are currently away serving in the military, so she asked me to represent her and tour the venue for their November 2026 autumn-themed vow renewal and reception. Yesterday, I spent approximately an hour on the phone with Alyssa discussing their event. I was told the date we selected was available and would be held for two weeks while we finalized the details and submitted the deposit. I was instructed to come in today to meet with Mike, discuss the event details, and move forward with the arrangements. I arrived today with the deposit in hand, prepared to sign the paperwork and move forward. A friend even left work early to accompany me. Instead, I was told the date was no longer available because a corporate client had paid and signed a contract. I understand that a signed contract takes priority. **That is not the issue. The issue is that I was told yesterday that this date was available to my daughter, and less than 24 hours later, it was taken away without anyone contacting me.** If there was another contract pending or a possibility that the date could be lost, I should have been told. A simple phone call this morning could have saved my time, my friend's time, and prevented this entire situation. What made matters worse was how the situation was handled. Rather than taking accountability for the conflicting information I had been given, I felt dismissed, talked down to, and spoken to in an unnecessarily loud and confrontational manner. I was reminded that because I had not yet signed a contract or paid the deposit, technically the date was not mine. **Ironically, I had the deposit with me and was there specifically to pay and sign.** I was not asking for special treatment because my daughter and her husband serve in the military. But military families have schedules, commitments, and circumstances that do not always allow us to simply rearrange everything at the last minute. **You should not tell a customer that a date is available, have them make plans around that information, and then take that date away less than 24 hours later without even the courtesy of a phone call.** Customers deserve honesty, communication, accountability, and respect--regardless of whether they are a corporate client or an individual family planning an important milestone. The most upsetting part is that my daughter trusted me to handle this for her while she and her husband are away serving. I told her I was going to take care of everything, and instead I had to call her and explain that the date we had been discussing the day before was suddenly gone. **I feel that both my daughter and I were misled, our time was wasted, and we were ultimately left embarrassed and disappointed.** Businesses have every right to prioritize signed contracts. What they do not have to do is treat potential customers as though their time and plans don't matter. Unfortunately, after this experience with Alyssa, Mike, and the owner, I would not recommend this venue to another family planning an important event. **My daughter deserved better. I deserved better. And quite frankly, every customer deserves better.** Event type Wedding, Party, Other Capacity level 20-50 people Venue style Rustic, Elegant, Other

    Cole Park Commons - venues - Updated August 2026

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