Very Pricey, waiver process is longer than purchasing a house. But the kids love it so I purchased the annual membership.

Took my son for his birthday today and was far from impressed, pricing in my opinion was to high for what they offered. My son had fun but we will not be going again. Not worth the $200 spent. read more

NASTY !!!! also Rob is the day manager made things extremely difficult upon checking in. I would leave zero stars if possible will not be back place is dirty and smell. Smells bad. overpriced double the price then it was when it was defy read more

My initial thoughts 1. Time limit. (urban air has no time limit, you can play all day) 2. Sky Zone Memberships are for one location, can't be used at other locations (Chuck e cheese can be used at any location & they have trampolines now) 3. Socks are pricey compared to urban air & Chuck E. Cheese 4. I wouldn't have a birthday party here! Dangerously set up- I came a Saturday birthday party & it was mayhem! 2 of the kids in our party got hurt & went the hospital, one has a small break in her arm the other badly sprained her ankle. Also the birthday packages are a poor value compared to other places. Clarksville location has no good place to eat or drink. You get your food where you check in (lobby) no chairs or tables. Only food for purchase are chips, dip n dots and drinks. Chuck E. Cheese and Urban Air have pizza, wings and other hot food. 5. They have affordable massage chairs, but they allow anyone to sit in them, even it they aren't paying for them, so.... read more

Sky Zone Trampoline Park - Lobby with food - Party & Event Planning Near Me - Clarksville, Tennessee

I liked that you can see every area at once but it doesn't accommodate the parents watching. After paying $100 for 3 to get in, if have a drink there is no place to sit where you can see your children. So...their $5 drink you paid for has to go to the car. I'm a grown adult, I know how to screw the lid on a bottle, but the acne prone teenager said it had to stay downstairs. Next time we will go to Jackson where parents have a wonderful view. read more

Lots of great toys and good people ratio on a Tuesday afternoon. However don't bother coming here to get out of the heat; not enough ac and I was sweating from just sitting the sidelines. Overall, not worth the price in my opinion. Also: bring a water bottle because there isn't a drinking fountain, just a refill station. read more

Place never fails to disappoint. Regular customers are checked in ahead of "VIP" members because they are more interested in selling a new membership than providing good service to the members they already have. The staff is lazy to the point where they have told me to run an attraction if I want it open. The attractions are hardly ever open during the day, actually causing my child to say she doesn't want to come back because it's boring. You can slap a new name on this place ( was Defy now Skyzone ) but rest assured it's the same mediocre service. read more

Sky Zone Trampoline Park - Never open, even though there must be 6 people working. Sad. - Party & Event Planning Near Me - Clarksville, Tennessee

Could not say enough good things about this park! My son and I have loved coming here and having a membership. Very clean and kind staff. We are moving so we have to find another park-hopefully it will be as great! read more

Make sure your socks are the right color. If you pay them $75 a month for three kids to have a membership they will still complain that you didn't buy your jumping socks there. Even though for three months of coming here and having a membership this was never mentioned until now. And do you think they might provide a complimentary pair for one time of having the wrong socks??? No way. It's one simple gesture to turn experience around but they don't have the customer service skills to do that. They really take advantage of being the only place in town. I can't wait for some competition to make this place shape up. They refuse to open attractions even though 6 people are hanging out behind the desk and the same areas stay broken for months. If you moved from an area with real trampoline parks, prepare yourself for Clarksville's finest. read more

Sky Zone Trampoline Park - This is what happens to the socks after one use in the foam pit. This does not happen with other jump socks. - Party & Event Planning Near Me - Clarksville, Tennessee

Truly wish I could leave zero stars, this place is a dump. The equipment is falling apart, sanitary measures are not kept up with, the young adults that they hire have more attitude and entitlement than I've ever seen. The entire place lacks work ethic and customer service but more importantly the managers have no oversight to how their employees are treating children. My child was nervous to jump and was screamed at by the girl pictured, then told to JUST JUMP...GO! When my daughter was trying to work up the courage, the employee then proceeds to step down from the slide area and stand next to my daughter while rolling her eyes. Smirking once she realizes I started to record because I've never seen a young adult be so ugly to a small child. I believe she then immediately calls a shift manager on the walkie talkie once I start to ask her why is she yelling at my daughter and I ask her to not rush my daughter because she's nervous. Some "wanna be" high speed man, comes rushing behind me in a very dramatic entrance without knowing the situation. AIDEN asks me what's going on because he came over here and it "looked like I was being aggressive". (I believe you came over here because she called you on a walker talkie because I wasn't using foul language or even a high tone when talking to this young girl although I do talk with my hands). So I ask him what aggressiveness did he observe from me because I'm thinking I have handled this situation very calmly since this is a young lady.Then AIDEN says,, "you were throwing your hands around crazily"? At this point, I'm not sure if he has watched too many episodes of cops but it definitely was not that serious and for someone that should have deescalated the situation, he truly only created a bigger scene. The girl is smirking the entire time, which is fine because this is not my first disrespectful encounter with this lady. Once I asked the front desk to please sweep one area of a trampoline because it appeared like a kid shredded 1-2 of the foam cubes and my son had gotten some shred in his eye, so I didn't want any other kids to get it in there eyes (there were handfuls of tiny foam shreds jumping on a trampoline mind you) they tell me they actually sweep at night etc. and I say well there are a lot of employees just standing here can someone go sweep that so no one else gets it into their eyes like my child just experienced? Then the young lady started with the eye rolling behind the counter. I'm puzzled but maybe it's hard to retain good employees however, the shift manager Aiden jumped into a situation going 100mph and making it quite worse vs figuring out what was actually going on. We will be cancelling our monthly membership after this last encounter because it's just not a good feeling going into this broken down jump park anymore. There was a perfect opportunity to handle this small situation the right way with redirect/corrective action and Aiden decided to do the exact opposite when dealing with this problem. Thanks Auden read more

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Worst skyzone yet staff is horrible mean and the basketball takes for ever I've been here for 1:30 just waiting to play bad never did do not recommend read more

Horrible! I use to love taking my children here. After Wednesday, never again. My 7yo daughter was hit in the head resulting in a 1 inch gash to her forehead. Another boy was jumping with a METAL BOX. There were only 3 staff visible on the floor to "supervise" but they are kids and would rather talk to each other. I went back the next day, and the manager (who wasn't even there that day) was unsympathetic and made outrageous statements such as "we have had kids break bones, come back with a cast to jump and if the parents are ok with it we let them" and "we have $50,000 in upgrades to do". These two statements alone tell me this place puts PROFITS before SAFETY. The boy and his father are "members" as well which means they KNOW the rules and actively ignored them. The manager assured us we would get a call from their "3rd party" but nothing. The boy's father and this establishment should do the RIGHT THING: sincerely apologize to my daughter for their lack of attention and pay the remainder of her ER visit and the staff needs to be retrained. That manager should be ashamed of herself for mishandling this every step of the way. Oh, and the manager who WAS on duty vanished afterward so we never could talk to him either. DO NOT TRUST THEM WITH YOUR CHILDREN. read more

Sky Zone Trampoline Park - Party & Event Planning Near Me - Clarksville, Tennessee

My husband and I brought our boys (4 and 1.5) one day and got the membership on a whim. It's honestly been so worth it. Going once a week, alone, we get our moneys worth. We're all active for a little bit and now it's something the kids look forward to. We recommend it to anyone who needs help getting some energy out of their kids lol read more