DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

Paid $25 for a car wash and there is still bird poop on the car. I'm so glad I got what I paid for.read more

Eric was awesome to work with. He showed up 10 minutes early to prep his stuff and was ready to…read moreroll right on time. He took the time to answer any questions and the end result was absolutely beautiful. This is definitely his craft as the final product was a work of art.

I like everything about South Sound Auto Detail. Fast response on the quote, great scheduling date,…read moreprompt, did a great job of cleaning up my Miata. Lots of compliments afterwards. Definitely worth the price.

Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

I've been going here since 2017, wonderful service! And love the upgrade to touchless a few years…read moreback! One time back in 2018 when my car battery died cause I was vacuuming my car out listening to music, the gentleman helped me jump my car, and was so kind. Great customer service, love supporting their business!

My car is always dirty and I am too lazy to wash it myself. This location happens to be convenient…read moreto places I go regularly. I love that they are open 24 hours and it is all automated, with credit cards accepted at the kiosk. I always go early in the morning and there is never any wait. I like not having to deal with employees or any upsell. It's easy for me to drive in and out without assistance. It is completed relatively fast and has drying at the end. I hadn't been in a minute and went again recently and found that the prices were much higher. I think this will keep me from returning in the future. I understand that prices are increasing everywhere, but I really think a car wash should be more affordable. If my car came out perfectly clean I guess I would be okay with it, but even the cheapest option is not very reasonable. Because this is automated my car only comes out slightly cleaner than when it went in, I get that a car wash machine can only do so much, but for the price now I would really want it cleaner or I will just have to wash it again really soon. I think I will explore other options, but this is still a good option in a pinch.

The service here is white glove with staff in button down shirts and ties. They are always kind…read moreand smiling. I appreciate genuine good service and The Wave delivers every time. Large coin-operated vacuums await your quarters along the side of the building.

$20 for a fancy car wash. Nobody cleaned my wipers that was included in the price and the same bugs…read moreare with me afterwards. Save your money & go elsewhere.

I've been using this car wash for about three years, but after today I'm done. They have never…read morereally been all that great because the kids who work for them are inconsistent. You never know what you're going to get. Today it doesn't even look like I got a car wash. The kid today didn't even bother to do the full car wash and manually scrub my car before putting me in for the automatic portion of the car wash. It's just too inconsistent. I'll be washing my car myself from now on.

Nice car wash - It's a car wash so nothing too terribly special, but was quick to work through the…read moreline, was effciently processed through the wash and overall cleaning was good. Service and price was in line with expectations.

Very impressed with the quality of the carwash. Took a blue collar truck through the wash, took the…read morenails out of the back of the truck and it washed the truck and the bed spotless. Never had a carwash do such a good job.

I always have a great experience coming though this wash. My car always comes out clean and if it…read moredoesn't they make it right and send me back through at no charge. The staff are always friendly and the monthly membership is very much worth the price!

This review for the oil change side of the house…read more I have not used the car wash side, but I have nothing poor to say about the service and quality of the oil change work. I have a Ram 1500 and the previous place I took it to for oil changes just got to be too expensive, time consuming, and I got the feeling they were trying to add on extras to the change. Well ... not here! The guys working this service are friendly, fast, and fair. I've taken my truck there three times now and see no reason not to continue. They have realistic recommendations for service and stick to the oil service that you're wanting. They complete the service fast as well - usually around 10 minutes. Their prices are also very competitive and reasonable. I will certainly continue bringing the truck there and giving them my business.

Came here to get my oil change and they work fast and they have great employees that are kind…read more after they changed my oil they gave me a free car wash.I will be coming back again.

They used to be really good but the attendants when you exit the car wash who wipe your vehicle…read morehave gotten lazy and my last visit the guy was rude and marched off as I started to roll up my window before I realized I forgot to hand him the tip. The last 3 times they didn't wipe my black wheels which the automated machine doesn't get between the spokes and I paid 20 bucks to get cleaned. I think I'd rather just use the local self wash from now on or until they get better staff.

I got the "Deluxe" wash and tipped an extra $14 and asked the guy who took my money to please get…read moreall the bug guts off my car after a long road trip. Suffice to say they did not get all the bug guts off the car. Did they spend any extra time on it? To be fair I'd say I got an extra 30 seconds. Will I ever go back to Shur-Kleen? Probably not. I see that the business owner replied to my review saying that "Dried bugs can be challenging" and if they didn't all come off I could have run through the car wash again at no charge. To which I have to reply, it would be nice if they told you that before you entered the car wash. So, really not helpful.

The staff here are very nice and accommodating. We purchase a monthly membership and pop in for the…read morecar wash and vacuuming.

Let me tell you about this place yes, the vacuuming is free here unlimited if you wash your car…read morehere that's a great quality and value, but it also says you get a free air freshener with every car wash, but apparently that doesn't apply to my mother because she bought the cheapest wash and she's not a member Then she asked for a rag like how Brown Bear offers rags and they told her it would be two dollars so they're charging for rags that's a negative quality and then wanted to charge an extra dollar for a free air freshener for free. I highly suggest you come here use up the free vacuum and then go wash your car at Brown Bear