DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

Paid $25 for a car wash and there is still bird poop on the car. I'm so glad I got what I paid for.read more

Good for a basic wash, and vacuum but signage was confusing when trying to understand pricing and…read morevacuum use. 15 for a basic wash also got us unlimited vacuum time, pretty good value.

They typically do a good job, but sometimes I have to ask them to re-clean because they missed…read morecertain parts.

Amazing Remodel!! All machines work.. I love the air in the self service area. LOVE IT!!!read more

The attendants do not pre-scrub your car. The car wash doesn't clean well. My car is still filthy…read moreafter paying $12 for a platinum wash when I filled up my gas tank. I guess I should have read the rest of these reviews before going there.

do not go to this carwash was it damaged the rim of my car reported to them 3 weeks ago and have…read morenot herd back from them! founds post from 7 months ago they had the same damage to there rims put in a screen shot of it

75% happy here. Service was friendly and prompt. Quick to get through at lunch time. And 3 sides of…read moremy car were nice and clean! But the back (hatchback on Mazda 3) was not touched by any soap or water. Still had the same dirt, dust and grime I went in with. Which is almost impressive given how sudsy and wet and system was. Didn't have time to go back and ask for a re-do, but I feel like they would have fixed it had I been able to.

They used to be really good but the attendants when you exit the car wash who wipe your vehicle…read morehave gotten lazy and my last visit the guy was rude and marched off as I started to roll up my window before I realized I forgot to hand him the tip. The last 3 times they didn't wipe my black wheels which the automated machine doesn't get between the spokes and I paid 20 bucks to get cleaned. I think I'd rather just use the local self wash from now on or until they get better staff.

I got the "Deluxe" wash and tipped an extra $14 and asked the guy who took my money to please get…read moreall the bug guts off my car after a long road trip. Suffice to say they did not get all the bug guts off the car. Did they spend any extra time on it? To be fair I'd say I got an extra 30 seconds. Will I ever go back to Shur-Kleen? Probably not. I see that the business owner replied to my review saying that "Dried bugs can be challenging" and if they didn't all come off I could have run through the car wash again at no charge. To which I have to reply, it would be nice if they told you that before you entered the car wash. So, really not helpful.

This has been my regular gas station virtually since it opened…read more The store is clean, rest rooms too. There is the usual assortment of snacks and beverages convenience stores carry. The difference is an on-site hambuger stand (Oly Burger) that is open when the world is not coming to an end, as defined by the government. Also on-site is a self serve and full service car wash. All in all, a very good experience for what one goes to a gas station for.

Car wash was better before when it was broke.Now that it has been redone, it is a ripoff worse than…read moreever, still takes a few minutes for the soap to work.Its way through the lines.So you waste your money, same as any switch as you switch. Be ready to wait and waste your money. You swipe your card.There is no change or cash ability to pay, you swipe your card, and it charges you up to $10 at a time. And then stops or stops.When you stop it. I swiped it once got charged. $10 wasn't done, so I swiped it again and stopped it at 8 cause I was done. That's $18. I was charged twenty one fifty at my bank and overdrew my bank account over a week later!! What a scammy car wash never again and I've been going there years. Waiting for it to be renewed.It is trash!

So far with the past 2 times(daytime, then tonight) I've been here, I've had no issues with the…read moremachine. The touchless car wash worked perfectly and made my car clean as I wanted it. Base wash is $10 currently and would recommend this over normal brush car washes.

Very likely, an intentionally slow high speed rinse…read more Having frequented these types of car washes for 40 years in 6 states, I can tell you that this is the most rigged car wash I have ever seen. The high speed rinse was throttled down so low, that I could sweep the same quarter panel on the back of my Subaru Outback 3 times and take 45 seconds on the clock (3 quarters worth) and still have soap scum on the surface of the car clung on. I tried a distance where spray turns to mist and still no luck. It took $6.75 worth of quarters to wash a less than medium dirty car and I still had soap dripping down the roof from the roof rack that despite 4 goings over with the weak high speed rinse, it still dribbled soap all the way home. Add to that, its the first car wash I have seen from 2018 to 2020 that operates on only quarters. Why not debit cards like the others? Or at least Debit card to get the quarters with? I managed 2 car washes in the 80's and early 90's and I can tell you, its every manager's dream to eliminate cash from a Car Wash for a ton of reasons... Not the least of which employee theft. Find another car wash. This one is a skipper.

DO NOT USE THIS CAR WASH. They will damage your vehicle and then refuse to pay for it…read more I took my 2017 vehicle--pristine inside and out, meticulously maintained--through The Wave on Whitman Lane for a routine wash. The driver-side mirror cover was factory-original, never disassembled, never repaired, zero bodywork ever performed on the mirror or surrounding area. It was exactly as it left the assembly line. Their blower ripped the mirror cover clean off, snapping one of the three plastic mounting tabs that secure it. That tab is now permanently broken and unusable--leaving the cover held by only two tabs (a 33% loss in holding strength). At first, the manager seemed reasonable. He asked for a repair estimate, which I promptly provided from a reputable local body shop. Once I did, the excuses began: * They questioned the estimate's validity. * They demanded I go back to the shop for clarification on the OEM mirror that was being sourced. * I did exactly that. The shop revised the quote to address the concern. Then, radio silence--followed by a cowardly email claiming they're not liable because "the mirror cover came off in the blower," implying my car had "prior damage" or "previous work." They have zero evidence for this. The mirror was untouched since new. They're fabricating excuses to dodge responsibility. Now I'm out over $800 for a repair that should've been 100% on them. Worse: * The cover now has 33% less holding power. * That means a 33% higher chance of it detaching in any future car wash. * I can no longer use any automated car wash--including theirs--without risking further damage. Their equipment is clearly too aggressive for modern vehicles, yet they refuse to stand behind the damage it causes. This isn't an isolated incident; a quick search shows others have had mirrors, antennas, and trim destroyed here with the same runaround. Unacceptable. Dishonest. Dangerous. I will never return, and I'm demanding a full refund for the unused washes on my membership cards. I'll be taking this to small claims if needed. Save your car. Save your money. Avoid The Wave.

I always get good service- they are prompt, friendly, and helpful! And I enjoy the free car wash…read morewhen my card if full. And my car comes out clean on the least expensive car wash. Close to my home and convenient also.

The service here is white glove with staff in button down shirts and ties. They are always kind…read moreand smiling. I appreciate genuine good service and The Wave delivers every time. Large coin-operated vacuums await your quarters along the side of the building.

$20 for a fancy car wash. Nobody cleaned my wipers that was included in the price and the same bugs…read moreare with me afterwards. Save your money & go elsewhere.

Once again wish there was a half star I could give, as in 3.5 stars…read more This place isn't in as terrible shape as the other reviews make it seem. But it definitely has seen some better days. Each dollar gives you a fast 1 minute 40 seconds. So you have to work quick. For $4 I got an ok wash. It was enough to knock the mud off and make it somewhat clean. The employee was nice enough sort of. He answered a question and guided me to the right place to get an answer, but I also was clearly stopping him from something else he wanted to do.

What a dump, every time I decide to give this car wash another chance they kindly remind me how…read morebeat to shit this car wash is. I went there a day ago and didn't think I needed to perform a full inspection of the hoses and brushes, but I sure wish I did. The pressure hose was busted and missing the gun barrel rod that controls the pressure and the brush was bent bad enough that soap took about 3-4 minutes to finally come out.