Took my 2018 Q5 in for an oil change and was told it would take approximately 3 hours due to the…read moreother bookings they had in that day. Surprisingly, they got me in and out in just around 2 hours. They completed a full diagnostic check and made some recommendations that weren't immediately urgent to resolve so I could make a plan to have those items addressed. Excellent service, overdelivering and under-promising. Will continue to use them for service.

If you're in the market for an Audi Q7 or any Audi ask for Kurt. He's a true tech expert who walked…read moreme through every feature I'd actually use, from the first test drive to pulling into my driveway. I've never had someone explain things so clearly and practically. The entire process was stress-free and straightforward, which is rare when buying a car. Plus, Kurt is simply a great person warm, thoughtful, and easy to talk to. Bonus: he's a fellow Cole Haan fan with excellent taste.

Literally!!! The best car purchasing experience we've ever had! JC, Morgann and Mary made this…read moreeasy, no stress, and fun! This dealership is top notch!

Well let me tell you about Dale!!! Excellent!!!! Knowledgeable, professional, kind and honest! Man…read moreif integrity! I called and inquired about a C300, he went over the entire car via video! I drove from Ohio to Pittsburgh and I was not at all disappointed! He was great! You can tell he loves his customers! If and when you are in the market for a car do your self a favor see Dale! You won't regret it! The vehicle is beautiful. Overall great experience!

I can't say anything about the mechanical service, likely its fine…read more It is truly a shame that Cochran wouldn't take care of me on fairly routine fix for them, but it cost me $900 to get done, and that was the best price I could find. You see, Hyundai used a plastic piece that wore out sooner than it should have -- Hyundais screw up, not mine. I actually had to borrow the money at the time to get this fix done, and my mechanic told me it would eventually become dangerous. You see, I obtained the car used, and I had no idea there was a recall on this problem -- the original owner apparently blew off the recall notice, and never told me. If I had known I wouldn't have gotten it done, for free. I take recall notices seriously. I only found out about this design problem when, out of the blue, my steering started to shimmy, the fix cost $900. I even shopped around -- $900!!! Not happy at all. Exceptions are exceptions for a reason, to give someone a break. I guess Cochran doesn't think I deserved a break.

They put the customer over policy and we are now the owners of a 2024 Tuscon Hybrid. The customer…read moreservice was great.

I had a problem with a leaking gas tank sensor. I called Linda at Fort Pitt Classic cars, she…read morelistened to my problem and referred me to Tim, the service manager, he told me to bring in my 1966 Mustang for them to look at the problem. When I got there Ron, the owner, met me to discuss what was wrong. The next thing I knew, my car was up on a rack and the problem was fixed. Fort Pitt Classic Cars is a class act. Good service, friendly staff is what I got. I always go there if I have a problem. Thanks Linda, Tim and Ron. I would recommend Fort Pitt Classic Cars to anyone. Tom

Take your car somewhere else! Same as Mike E's posts. Work claimed to be done was never done…read more Parts not ordered timely (I ended up having to order them), in my opinion-invoice churning and more. After having my '62 Corvette worked on by Fort Pitt Classic Cars and having many positive interactions with the owner, Ron Libengood and his team, I found a '58 Continental that I had Fort Pitt inspect prior to purchase to see if it was a good candidate for a complete restoration. I was told by Fort Pitt that the rust was likely only surface rust and it would be a quick and relatively inexpensive restoration. Well after almost 4 years it was neither quick nor cost effective. There were some unexpected things that no one could have predicted, but I put put my trust in Fort Pitt Classic Cars and Ron Libengood to restore my car the right way from start to end. Unfortunately that trust was misplaced and I feel that Fort Pitt Classic Cars and Ron Libengood took advantage of my trust.....I do not restore cars and hired who I thought were experienced professionals (experts) and relied on their expertise to complete my project the correct way from state to finish in a professional manner to industry standards- I was paying for a "cruise quality" restoration. Check out the contract (attached)- when invoices are payable upon receipt and if not paid, work is stopped on your car. My contract clearly states 125% for materials, but I was charged 130%. First, there are over 30 cars at any time getting "restored" at Fort Pitt and their project management is lackluster at best. Many cars at the same stage seem to create log jams and very long waits to get work completed. I found I had to wait unreasonably long times to get to the "next stage" of my restoration and I always seemed to have charges popping at for "earlier stage" work. 11/14/19 - I was billed $160.50 for a vehicle assessment, which I paid on upon receipt - on 12/19/19 I was given an estimate of $17,888.26 to restore the mechanical portion of my vehicle. On 2/17/2020 I was given an estimate for a total restoration- mechanical/body/upholstery of $58,008. Work commenced on my vehicle in March of 2020. Due to covid delays, turnover, not being able to find parts, etc. this project took almost 4 years. I finally pulled my vehicle from Fort Pitt after over 3 years of them "restoring" it- they did body work and mechanical only and I ended up paying over $130,000 for their "work" and considerable out of pocket expense for parts I sourced myself. We had numerous conversations about cost containment to no avail. Even after the cost containment conversations they they decided to tell me that there we thousands of hours where I was not charged their $5/hr shop supply fee. I told them I was unwilling to pay this charge, however the owner fought to make me pay this but eventually gave me a "credit" for this amount- it was their oversight! I instructed them from the onset of the project not to do anything with the windshield wiper/spray system as this was going to be a CA car- I told this to the body shop crew, the mechanical crew and sales crew. I was still charged for this and when I brought it to the owner's attention I was told their policy was to comply with PA State law/inspections and I would be charged as this was their "policy". I explained to him, I told him, his sales manager, body employee and mechanical employee that I told everyone this from the onset of the project, this was going to be a California car and I would expect them to do what their clients want. Our contract clearly states they will charge 125% for materials, and they charged 130%. They did not source most parts- I had to source them myself and have them sent to Fort Pitt. They never actually fixed/restored most of the issues with my car. They were unable to diagnose most things and even when they did their diagnosis was incorrect or their fix was incorrect and the issues had to be re-worked multiple times, clearly churning my bill. I was also charged 3 hours labor- over $300 for labeling an inoperable parking brake and putting it in the trunk of my vehicle. I told them I would pay 5 minutes for this but was still billed for 18 minutes. Fort Pitt unable to fabricate door gaskets but I was still charged for this work- and they were available for purchase (attached). I told them not to do anything with the power antenna but work was still performed on this (I told mechanical shop and body shop). Also door gaskets unsuccessfully fabricated by Fort Pitt, however I was charged and I did find them for sale and we used those. Lots more to be upset about, check out the pictures and my google review- take your care elsewhere!

Excellent service! Friendly staff. Fred worked with me selling my Honda Civic. He was increasingly…read morehelpful and great to work with. Highly recommend. Two thumbs way up

Purchased my car on March 1st. Salesman told me my. at was in perfect condition nothing wrong with…read moreit besides a spider crack on the windshield that they said they were going to fix/replace. Took it for a test drive, everything turned out smooth and proceeded with the purchase. They told me that the service desk would call me within a week for the windshield. 1-2 Weeks go past no call from the service desk. I call no answer multiple times. About 2-3 weeks after i had purchased the vehicle the siding started to come off. Took it to my uncle who is a mechanic and said they just glued it on. All the clips were missing so they just glued it to the door. This past week I had went on vacation. Drove to South Carolina for 6 days and then Virginia for 2 days. As I got to Virginia it had started to downpour. As i was getting off the highway I heard a noise that wasn't occurring at all until then. I thought it the suitcases in the back of my car until my boyfriend told me to pull over. I pulled over and my bumper is dragging on the road hanging by a thread. Glue all over the inside of it. Again, instead of replacing the part they just slapped on some glue and called it a day. This is my first time ever purchasing a car. The most terrible experience and service I have ever received. A former employee told me that they had repainted the car on the passenger side and the back of it after i had bought the car. I looked on Carfax to see if the car had been in an accident but nothing showed nor did the dealership tell me. All they told me was that the vehicle was in perfect condition. Do not waste your money to this company. They are just a bunch of crooks and liars who do it all for the money!

#1 Cochran Kia is really #1 for me and my family!…read more I took my 2014 Kia Optima in to have some details looked at and the manager let me keep my car there to check on the recalls. He called me right back to say that my engine had failed one of the test, and that it would have to be replaced! Naturally, I was worried about changing something so important on a car. He let me talk to the mechanic and said that Kia would replace the whole engine, for free, and that it would still be under warranty for the next 5 years. I was happy that they reassured me that everything would be fixed. The manager said that he didn't want me to worry, since I was pregnant and had a two year old, so he put me in a 2018 Kia Sorento until my car was fixed! I have never been to another dealer where they would care about your well being like that. I just got my car back the other day and it is running perfectly!! I would have NEVER known about my engine needing to be replaced if they wouldn't have taken the time to look into the recalls for me. They took responsibility and now I have a dealer that I can really trust and respect. Not only did they pay for everything to be fixed but they gave me a solid rental and had it done in a week. I would recommend this dealer to anyone. I will be purchasing a new vehicle with them in the future.

Still waiting on them to refund my gap insurance and my extended warrenty because I sold my vehicle…read morethey keep ignoring me.

I recently purchased a used Mazda. I was so excited! I went to Rohrich Mazda on October 3rd to…read moreprogram a start key I purchased online. I spoke with Sean Kelly. He was rude, obnoxious and condescending. He started by first yelling "What do you need..do you have an appointment?" and asking me if "I even owned a Mazda". When I told him I bought a key online, he yelled that they "don't do that" and that "prices for a new one would be $170 to start", like I couldn't afford anything they sold. 8-10 other employers were standing in a group, watching this, adding to my embarrassment. I'll be buying a new vehicle in several years and it definitely won't be a Rohrich Mazda. This was an embarrassing, horrible experience. I don't even want to drive my Mazda.

Very nice staff felt very welcome excellent service. Went there and got greeted by a very nice…read moreemployee showing me to parts department. Would recommend

These people are very vengeful They spent time working on something I never requested when they…read morecame to me with a hefty bill that I questioned and the services I requested not done I refused to pay they slapped my car back together so quick and sent me on my way Damage to the exterior was caused by the shoddy way they put my car back together customers beware I know REVENGE when I see it

I bought a new 2024 Silverado LT trail boss, at the end of April. I had a terrible sales…read moreexperience, due to the sales manager Ricky. I stopped in one night and was given an extremely low evaluation for my Silverado trade in. I was going to walk away and go to another dealership, but you had the truck I wanted. I came back and worked with Ricky again and received a fair deal. The issues came when I came back to pick up the truck. Ricky knew for two days what time I would be coming in. We agreed to have the truck ready to go because I was stopping in the middle of soccer games I coach. I verified with him the day before, the morning of, when I was 45 minutes and 10 minutes away. He only told me when it was at the light in front of the dealership, a certified check was needed for my down payment. This took me an extra 30 minutes. When I got to the dealership, nothing was ready. Finance didn't have any to jig together, the truck was not cleaned or washed. I ended up being there for over two hours that was supposed to be a promise of less than 45 minutes. I finally got the truck and started to leave. The dash had an issue where there was a large gap that you can see into the dash. I immediately told Ricky who told me to come in at 12 the next day and he would have service fix the problem. When I got there service all went to lunch at 12pm. Ricky would not see me and ignored my calls and messages, sending anything sales manager to talk to me. A service appointment was set up and they replaced the bezel. The same issue was there with the gap. The service tech told me that's how it was supposed to be. I know you're not supposed to be able to see into the dash board. I have had 3 silverados with the exact same set up and it was not like this on any of them. I also showed the tech another truck you had instock to prove my point. I then spoke to Mike the service manager. He set up to have the grey section of the dash replaced. After this the gap wins slightly better but still present. Mike was helpful and did try to appease me for the experience. The truck came back in and a different style of clips were added. I was told it was all fixed and a picture was sent to me straight onto the dash showing it was fixed. The issue is when looking at it slightly above is when you can see into the dash. So obviously the entire time you are driving. I let Mike know the gap was still there, he blamed me and said I was damaging my own truck. He referred me to Art Evans. Art opened a case with GM, there has been zero update from GM. I called Art and Mike which took me two days to get ahold of Art who never called me back but only responded saying he got my email and sent it to GM. We are on day three of no update from GM. With minor responses from Art, never calling me as I asked.