Buy here Al the time, but after a few bad experiences in customer service from the weekend manager…read more- not sure if we will continue. Bought a dog treat that made our dog sick and returned the majority of the unused treat that got him sick with receipt. Store policy is returns are accepted for unopened product and in resealable condition - understand that but of a condition product gets someone or an animal sick that's an issue. TJ Maxx return policy also states it up to store discretion when returning open / used items. Manager didn't even care to listen and understand the issue with what they are selling so of course didn't care. We and many of our family and friends have had challenges with her. This isn't a role she should be in because she seems to bring her anger for whatever is going on in her life to the store. So, buyer beware - not because if the store, it's quality or other staff - just watch out for the manager. If you need to return, go to another TJ Maxx - which we did and no issues. Humans who care do work at other locations.

The sales associate Brady was so kind and was such a big help with loading a big purchase into my…read morecar!!! Very helpful thank you

We went into this location to do an exchange so I would like to first say that the two "managers"…read morehad trash vocabulary, cursing the whole time we were in the store. And a little to no assistance, I will never go to your store again and your district manager should address your customers are in your store.

Went into UGG store today because, My wife and all my daughters cant stop raveing how much they…read morelove the UGG boots. I needed a pair of winter boots that were comfortable and really really warm. they had one really nice pair of boots, only problem they were sued and not waterproof. Oh well keep on looking. sales help was great even know it was a mob scene inside the store. The boots were definitely nice and really warm, Too bad.

I love this store. Classic costume pieces (jewelry, bags, sunglasses, shoes, luggage, perfume) this…read moreparticular store has great service and decent selection most of the time. Surprise gifts come from their head office in the mail when you shop here regularly or spend a decent amount. Complimentary cleaning of all of their products for life. Tasteful.

Unfortuantely My mom and I had a bad experience the other day. There were 2 employees and they take…read morethe time to lock the front door to only allow in 6 customers at a time- you would think they would be able to focus (at all) in customer service. My mom was planning to buy me and herself a pair of sunglasses- they don't have a fitting room yet they are comete mask nazis when you are trying on sunglasses. How on earth are you supposed to know how you look in their sunglasses if you have to wear a mask when trying them on? Not once did either associate ask us how they could help us, but several times nagged my mom to stop pulling her mask down (for literally a second) so she could see how she looked. We were treated like we were bums off the street. I cannot believe the attitude we experienced in this "high end" store. They lost our business. My advice to this brighton shop- stop acting snooty. This mall is quickly becoming a ghost mall and I wouldn't be surprised if Brighton is the next shop to go. Its as if they dont want customers

The New staff is very nice, kind and helpful with sales and promotion's going on during the months,…read morethanks !

Me and my daughter had spent a lot of money on hot topic website and was having problems with the…read moreshipment and understanding the statement Hot Topic was providing me it keep telling parts of my order were shipment some were send to the store and some were on back order. At that time i had not received any of my order to my home. It had been over 2 weeks. My daughter went to pick up a different order and was handed some of the order that i thought was all going to my home. Thank goodness my daughter had got help form Jewel so when i had called the store to try to get inform Jewel remember who we were and told me to come in and she will go over everything with me and make shore it was all takin care of. If it was not for Jewel I would have canceled a $350 order and would have not keep buying more. She is such a good saleswoman she got me for another $200 in store since I was having a hard time on the website. Since Hot Topic is changing over systems. Not only does she know her customs she goes out of her way to make shore everything was taking care of. Hot Topic really should reach out to Jewel and tell her that they know she is doing an amazing job. Thank you for all your help I don't know what I would have done if I keep playing phone games with customer support and not getting NO answers!

I entered the Huntington store at approximately 7PM tonight (Monday, Dec 30, 2024). The saleswoman…read moredid not say a single word to me the entire time I was in the store. I was totally ignored. There was only one other customer in the store who left before I did. The saleswoman stayed behind her register the entire time I was there. I was interested in a trying on a blouse but I was completely put off so I left. I returned at 7:43PM to purchase the blouse but the doors were locked. I knocked twice, gestured toward my watch and the saleswoman shook her head and mouthed the word "closed" from behind her register. She wouldn't even come to the door! I check the store's hours online before I went shopping which said the store closed at 8PM. Therefore, I was surprised at the premature locked doors and total disregard for their customers. I love Johnny Was clothing and I'm a good customer so in my opinion, this behavior was very unexpected and extremely unprofessional. I wouldn't think that it's corporate policy to close stores before closing time, especially when there's a customer who came back to make a purchase 17 minutes before closing time! Johnny Was... you've got to try harder than this!!

beautiful store! ladies were super helpful in helping me find the perfect dress! Store manager was…read moreespecially helpful!

Got a nice pair of boots and shirt for Christmas both of which weren't a good fit, and the staff…read morehere were super friendly and happily returned my items with no hassle. Got a super cute hat that I love and look forward to using the remaining gift card balance at a later time. (Returned for a gift card because it was past 30 days) Btw this place should be called the "Poor people" instead of the "Free people" cause you'll be poor shopping here

I visited Free People on 7/24/25 after work in the Huntington/Walt Whitman store. There were 2…read moreyoung ladies, one behind the counter, one standing in front of the counter. Not only did they not acknowledge me as I browsed the store, but they continued their very loud conversation, uninterrupted and completely uninterested in anyone shopping there. I walked past the stockroom in the back, the door was wide open, and there was obviously three or four more young ladies having a very loud conversation there as well. I went next-door to Free People Movement, similar experience. Two young ladies, "working", no interest in anyone shopping whatsoever. I guess I'll stick to purchasing Free People on the app.