Good variety of costume and production attire Entrance is in…read morethe back of the building. If you think you maybe are going the wrong way you are on the right path.

HOLY COSTUMES, Batman! I live nearby, so I had seen their signs, but never went in this place until…read moretoday. I had no idea what to expect, as it wasn't even listed on Yelp yet, but it has been open since February of 2022. OMG IT'S HUGE. They do costume rentals. The staff is really nice and helpful. I get the feeling this is a labor of love, as the woman who owns it is a theatrical costume designer. She said they bought out the stock from Theatrical Costume Company downtown (which I believe had bought out the stock from the old Teener's Theatricals, if anyone remembers that place) when they went out of business during the pandemic. If you are looking for a costume, check here first. They have an amazing selection and very knowledgeable staff. I will definitely be back often.

This place is a hidden gem! If you do theatre, circus (lookin' at you, Circus Juventas families),…read moreor anything else that requires stage makeup, this is your spot. They have EVERYTHING, and the staff is friendly & knowledgeable. I found out about Norcostco last year, when we had a pre-performance makeup emergency: The online retailer I'd ordered from took its sweet time to process the order and then chose "molasses in January" shipping, so I was in a blind panic the night before the show. After 2648395 rounds of internet searches & follow-up phone calls looking for one highly specific Ben Nye product, I found Norcostco -- and they're RIGHT HERE! An independent, local business that has All The Things! (I mean, they're not exactly "right here" for us -- I have to drive across the whole #%&! metro to get there -- but it's *so* worth the trip. You can see the products, use the testers, play around, and walk out with what you need. Fantastic!)

I had been wanting to test out the Ben Nye make up line and was happy to learn a few months back…read morethat they carried it. They actually tons of theatrical makeup and costumes. Finding the place can be challenging since it's on a residential block (unexpected) and the store front doesn't face the street. However I did a bit of research on google maps beforehand and checked out the street view, which helped. Upon entering the woman at the register didn't bother to look up, say hello, smile or acknowledge that someone had walked in. Therefore I figured it was the kind of place where you fend for yourself and headed straight to the makeup section. BIG MISTAKE! About 5 minutes later another women appeared out of nowhere and in a frustrated tone wanted to know what we needed and more importantly if we opened any of the items. She then told us we should have rang "the bell" for help. Keep in mind there wasn't a bell in the area or a sign instructing to do so. Anyway after smoothing things over she showed us where the test makeup and brushes were located (several feet from the display.) It was a rather small section with a polly-pocket sized mirror and bad lighting. The employee helped us with the items and answered questions we had in a more polite/cordial tone. However, due to the lighting and mirror issue my friend and I were constantly having to go back to the costume section where there was a full length mirror and better lighting. Ultimately, we left with a few items (would have been more if we could tell how the colors actually looked against our skin). My tips for you are: 1) Use your GPS or checkout a street view of the place if it's your first time visiting and you're unfamiliar with the area. 2) RING THE BELL (located at the front register). 3) Bring your own mirror and lights. Just kidding! But seriously don't rely on the ones in the testing section, just check yourself out in the mirror by the costumes. 4) If you can, do research beforehand to determine which products you're interested in b/c they're are several options. Otherwise, just be sure to allow ample time so you can test out the items and find your match. 5) Skip the pricey department store makeup and try the items here (I can only vouch for Ben Nye) which cost far less, are of good quality and made to withstand heat/lights/etc.

Anthony delivered our graduation balloons! such a nice guy! Right on time! He even said…read morecongratulations! Thank you Anthony!

Very poor customer service. I had bought a necklace for Halloween that I decided not to use. When…read moreI brought it back to return I was told they stop packing Halloween returns on the 24th. Today is the 26th. I explained it was not open and within their return policy. The clerk told me no and also had a manager tell me no. Now the dollar amount was no big deal, but the story gets better. I asked for their corporate number and was given a customer service number instead. They said the don't give out the corporate number. When I called and finally got ahold of someone I told them my complaint,but then the person told me they were with UPS not PartyCity. Having returned home, I called the store again. This time I was given an entirely new number. When I called this number I only received a voice recording. So I called the store back to speak with Human Resources. After ringing for a moment, a recording came on to say the voice mail was full. I'll never shop at Party City again, and I will encourage others to shop elsewhere as well.

I called this company today, September 22, 2026 to ask about bouncy house rentals…read more Before I go any further, I also left a voicemail about a week or two ago asking for a call back, nothing. The lady that answered the phone told me to call Jump City and asked if I wanted some phone numbers to other inflatable companies. Ok. Guess you don't want or need my business. I won't ask any questions. I'll just go elsewhere. Super weird. My advice, call someone else before calling here. Sounds like they don't want our business. In response to the manager: As a manager, YOU should have asked me all of those questions and found out what I was thinking of and about, before offering me to a different company. To immediately direct me to other businesses, is poor and came across rude. We never had a conversation. You didn't ask me one single question. Of course I'm ok with directing me elsewhere, I'm thinking you don't want my business.

If I could give 0 stars I would. We hired them for our wedding. They were late, interrupted our…read morewedding so they could get set up, argued with me (the bride), had an attitude, refused to draw my son as he was told "I have been up since 9 am and I am leaving", and only drew 8 couples in 4 hours. Heard from 2 couples that had theirs drawn that she was also rude to them and had an attitude. Also heard she drew very poorly and it looked nothing close to them. This is not how I wanted my guest to be treated at my wedding. Makes me sad. A waste of money! Then to get this response is very unfortunate... Response from the owner: Lies. I was 20+minutes early before start time. I only came to the reception not the wedding where it took me less than 5min to ask a relative of yours to request the Bride and Groom to ask where you wanted me to be. I was ready to go and waited ON-TIme. It wasn't until 20-30minutes after start time did some one make an announcement that I was outside of the dining hall. 1 by 1 people trickled out and I did them all just fine. It wasn't until the last 30min more people came out requesting it and by that point it was almost time to go (I told you this there). At the very end you asked me to draw 2 separate Caricatures for you quickly and I told to not quickly so that the quality wouldn't be compromised at that point. With your Aunt coming out of the reception area at the last 10min I told her I didn't have enough time because I was working on the 2 sets of pictures, one with your son in it(nice lady). I gave you the option of making one with Hume separately and you said, ok. It was all reasonable given this scenario

Please don't order from this company or any versions of this company. I was promised a full refund…read morefor my Captain America costume order. I specifically ordered my items with A representative on the phone. I asked many questions about the mask and the shield that I wanted to order. Everything that was told to me was not true when I finally received my purchase. I was promised a full refund which was not provided. I contacted my bank because The half price refund that I received was not acceptable. Through the bank I was able to get the full refund that I was promised from the very beginning after talking to five representatives from the company including Pat and Sue over and over again. Do not order from this company including any official Batman costume, official Star Wars costumes, official Harry Potter costumes, and it goes on and on.

I was very worried after placing an order for my daughter's Halloween costume and reading the…read morereviews. However it was the only online place I could find that had her size and they didn't have any child Ghostbuster costumes in Large anywhere in stores around here or nearby. I was very relieved to have it arrive today and it was exactly as pictured / expected. I was able to track the package through UPS. I ordered on the 21st and it arrived on the 25th (I live in Massachusetts). I don't know if my experience is more typical and others don't bother writing reviews, but since there are just negative ones thought I would put one out there since I had no trouble with my purchase.