Nice big washers and Big Mama dryer.....great for bedding . Really busy on Monday . Clean and all…read moremachines seemed to be working

I have had to use twice. Both times it was hotter than Satan's armpits. Secondly, and MOST…read moreIMPORTANT. I used the cash to coin machine on my second and last visit. i I placed a $20 in and received $4 in return. I called and left VM and texted the posted number several times over last 3 weeks. no reply. DO NOT USE- THEFT is their practice apparently.

Was just there today washing a king size blanket and mattress pad. The young lady there was very…read morehelpful getting the washer programmed for me as well as putting the soap where it needed to go. She was very sweet and I appreciate her great customer service. Thank you

After the ice storm I was left without power for several days and unable to do laundry .. since I…read morewas visiting family in Comfort and Kerrville I decided to bring some larger blankets for cleaning.. the attendant was super nice and helpful.. the problem is the cost for self service.. the washers hold quite a lot but the dryers barely heat so its costly to get clothes dry.. the laundromat is clean and felt safe..

Our washing machine went out and with summer guests coming and going it was great to be able to get…read moreour sheets and towels washed in no time. Special thanks to the ladies who work there. They helped me get started and were very helpful when I didn't have quite the right number of quarters! The machines are faster than home washers so I might start using the River Road Laundry more often! I do wish there was a bit more room to sit and wait. Give them a try!

I needed to wash my 13x9 rug and the nearest place with a mega loader was this spot! It's clean,…read morethe attendants were friendly and they had a nice seating area with stocked vending machines. I would definitely stop by if you're in need of laundry services. They are a notch above the average laundromat.

Tried to use 2xs and both days staff was over 30.mins late opening took my biz elsewhereread more

First the people that work there are VERY rude. Second the place was dirty and smelled like urine…read moreand feces. Lastly they charge my credit card 20$ and I only spent $3.75. it's been over a week and they still haven't gotten it back to my credit card so whatever you do do not go to this place they rob you!!

We decided to stay longer in San Antonio for our little Christmas getaway, but we didn't have any…read moreclothes left. I called them in the early afternoon, brought my clothes in and they had it for me that evening delivered to my hotel! They were amazing. They did a great job. My clothes was clean and folded neatly. They were so sweet when I went in there and totally understood the bind I was in and helped me out. I would 100% use them if I was local every time!

Finally!! It looks like the place is under new management... it was falling apart a few months ago…read more They got new washing machines and dryers! The place was clean , nice AC, WiFi, fare pricing and laundry products available to buy. Staff was nice, Gabby was very attentive. Will come back soon :)

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

This place was clean and well lit, which made it feel very safe. I got my laundry done within an…read morehour and got out of there. They've got rows with different sizes of washer and the price varies based on size, the lowest being around 4.25 for 25min cycle. You can get quarters from a machine at the front that takes 1s, 5s, 10s, and 20s. *Fair warning, it did eat a 5 of mine at one point and there wasn't really anything I could do. You can also purchase dollar tokens with a credit card, but keep in mind that many of the machines are not full dollar amounts. There was a drink vending machine and a snack one, the snack one also had some mini detergent bottles and clear plastic laundry bags. I didn't try the ATM but there was one. The soda machine offered tap but tap pay was not working so I had to use dollar bills. The dryers were honestly the best part, they're huge and 25 cents gets you 5 minutes, and I found I could dry what I needed within 20 minutes. Overall, a good place to go if it's what you need to do.

Not a fan. I recently moved to Austin from San Antonio and have been trying to find a new place to…read moredo laundry. Seems like alot of places out here have the option to pay with your debit card or through an app which I loved but this is the second laundry (previous was a different business) I've visited where this was an option and once again there was a sign that said the option to pay with card wasn't available. But this location at least had a ATM so I got some money and just said screw it because I needed to do my laundry and didn't feel like driving and driving around. Put in $20 in the change machine because the ATM had a minimum of $20. I used the $7 washer and realized after putting in the quarters I had about $3 left. Now I'm not good at math but to have $3 left after only using $7 in change. Yeahhh I was missing my money so I put a complaint via email and the Texas area manager got back to me asking me to reply back with a date and time of when to meet one of the managers at the laundry so I can get reimbursed. I told them 8am the following day. So I showed up with laundry because I ok I'll just use the reimbursement to do some more laundry. Got there and walked inside, there was only one person doing laundry and no one else. Waited in my car in front of the store and. Emailed the manager of who suppose to meet but that I was still waiting there at 8:19.. waited till 9am and never got a response back. No one else was in the laundry. They basically wasted my time and the machine stole my money. Horrible first experience

Clean facility. Staff on premises. Machines in good working and clean condition. There is even a…read morerack of clothes in the back for sale. Will go back is ever needed.

I wish I could take Laundry Queen with us on every trip. It was a lifesaver and I didn't have to…read morespend my vacation washing clothes. Prices are extremely reasonable.

There was maybe 3 dryers that worked and they were all taken and maybe 5 washers that worked…read moreabsolutely ridiculous why even stay open and it was not cleaned whatsoever

do not use the laundry mat. Most machine are out of order change machine takes your money and can't…read morefind the owner to get your money back

A glitch with our home dryer required a visit to this laundry. I was impressed: clean facility,…read moremachines that work well, and nice staff.

Parking is impossible spaces are all filled by people going to the thift stores around the corner -…read morethe washing machines are very expensive and the place is cramped inside - staff can be difficult - they do big business with towels from theaters and use have the dryers - side business hustle storing suitcases for the day from visiting hipsters to Austin - homeless traffic at times - in the summer they turn off the air conditioner inside - be prepared for the worst