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    Spink Insulation

    5.0 (2 reviews)
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    Services - Spink Insulation

    Insulation installation

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    6 months ago

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    Premier Home Solutions

    Premier Home Solutions

    2.0
    (4 reviews)

    Polite, professional, and helpful until the end. This is a company that goes above and beyond for…read moretheir consumers.

    Beware!! They have a rating of D - !! Will not answer or…read morereturn calls or emails. Job is not complete and charged an outrageous amount. The job was not professionally done! In June they were to come out and replace ALL the old insulation from my attic and adjoimimg and blow in new insulation after they had cleaned and disinfected the area due to bats and bat guano. The area needed to be sprayed before removal so as to not have dust become airborne. That was not done, Nothing was protected or covered in the 2 rooms upstairs and everything needs to be deep cleaned and washed as there is a layer of dust on all belongings. Bat guano contains spores of fungus which cause respiratory illness and I have to now spend time in those rooms and breathe that in! The disinfectant that was used was ZEP disinfectant and cleaner which is not a professional grade fungicide and disinfectant for the job. This needed to be sprayed down and I was told that they did not want to get it wet since they would be blowing in insulation. So why did they not wait and come back the following day? I looked into the attic room a couple of weeks later, due to the smell that was still noticeable, and saw that all the guano infested insulation was partly torn off the walls and hanging there. This old insulation was NOT removed and the smell is still present (I was told it would go away in about 2 weeks). I have called and eft messages for Trevor and Steve and left messages in the office as no one will pick up the phone when I call. I have tried calling at different times of the day, but no response. I have also Emailed both and again no response to my emails either. I have been trying to contact someone for months now. Plus I still had a bat flying around in the house last month. No quality control , no inspection and no clean up was done. Price assessment Overpriced

    RetroFoam of Michigan

    RetroFoam of Michigan

    3.4
    (33 reviews)

    Retro Foam has been a positive experience from my very first phone call. After seeing an…read moreadvertisement while watch the morning news,which I rarely ever do, I have been happy I made the call. Amy, answered the phone answered all my questions and scheduled an in-house visit with Steve. Steve arrived as scheduled and professionally answered my further questions. He explained to me how my home could be insulated,so there were no surprises. He told me about energy credits available to me and special financing. Plus my neighbor will get a check too for the referral! That will be a pleasant surprise for them.Steve measured my home to get the estimate. Upon his departure, I was left with a list of homework to complete before the installation. The installation crew#3 arrived on schedule. Mike the supervisor did a pre walk through to confirm that I understood that holes would be drilled on the exterior. He showed me a sample of the pine hole plug. Upon discussing the project I became a bit nervous and asked if I could "call a friend", that discussion helped me make the final decision to go ahead with the project. The construction of my home was a bit different than the crew had expected which meant less holes and plugs. (Yippy,happy dance).I gave them the final go ahead. Mike, Denny and Anthony communicated well and work great as a team. It took only a few hours to complete my home. They were very professional and took great care to make sure the finished job was completed to my satisfaction and looked nice. As the foam was being sprayed into the walls some would squirt out when the wall became full. The team of three followed each other and cleaned up as they went. No residue on the walls or the ground were left behind. I gave RetroFoam a five star rating because, they communicated well every step of the project, they are reliable when they say they will be there they were, the final cost came with no surprises. My first day I noticed my home was more sound proof. Time will tell if it will be easier to heat and cool my home. Thank you for such a positive experience!

    DON'T BELIEVE THEIR MARKETING. QUESTION EVERYTHING THEY TELL YOU BECAUSE THEY ARE PROBABLY JUST…read moreGUESSING. I hired Retrofoam to fix a specific issue with a drafty, cold, west-facing room on my first floor. The initial experience was fine and I hired them based on their slick marketing and sales pitch. TOTAL WASTE OF MONEY. In hindsight, the assessment felt rushed, but I trusted their expertise when they recommended removing the fiberglass insulation and spray-foaming rim joists. Unfortunately, after spending $2,300, the fix made absolutely no difference. When I sent a video showing that the draft problem wasn't fixed, they essentially ghosted me until I left a one-star review here. They then returned and the technician confirmed 32 degrees at the floor level. 32 degrees! He also admitted that their SALESPEOPLE DON'T CARRY APPROPRIATE DIAGNOSTIC TOOLS. On a call later with Aaron (Retrofoam's owner) when I asked about their sales process, he told me that their salespeople don't really do assessments (not what they say on their website!) but rather just rely on "best practices" (aka guessing). Aaron said their salespeople are just there to "measure" and "make sure shelves aren't in the way" of the technicians. Wow. They offered to come "caulk the baseboard" as part of a warranty service. Absolutely refused to own up to a clear misdiagnosis and a waste of my money. Proceed cautiously before signing up with these guys. They don't stand behind their own hype.

    Spink Insulation - insulationinstallation - Updated June 2026

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