Unfortunately, I did not experience the kind of care that others have posted about.
Instead I received harassing phone calls, a call to my emergency contact when it was claimed that I didn't return a call (though I did and proved it). As a result, I had to revoke consent to contact my emergency contact and only allowed communication with my primary.
I was sent for a pre-qualifying shot that cost me, literally to walk through the door, $3,815.00 and that's with a PPO insurance policy. I was told that I wouldn't need surgery. I was prescribed a nerve study (that would cost $498 out of pocket) that when asked, I was told the outcome would not change regardless of the results of the nerve study. HMMM, why take a test that costs $498 out of pocket that doesn't change the way I would've been treated?
That was my last appointment with Spine Team Texas, Richardson. That day when I canceled the nerve study, I was told that if I didn't like the 1st pre-qualifying shot, I'm not going to be happy to hear I have to do another before I get the real shot. I was told that I could go to 5 other back and neck doctors and they will all tell me the same thing.
Guess what? I went to see a neurosurgeon. I have my referral for the real shot in my lower back and neck. Oh, and I was told that I will 100% need surgery on both areas as well.
All in all, I feel as though I wasted months of my life going to Spine Team Texas, Richardson and I know for a fact I wasted well over $5,000.
I'm grateful I took the doctor's advice and went to see another doctor.
PS. The only reason there is 1 star is because I needed to add it in order to post this review. read more