Staff is terrific. Dr is helpful and knowledgeable. Surgery is done in a simple comfortable…read moresetting. IV injections are similarly simple and comfortable. And my pain has dramatically reduced.

I was charged for botox I never received. I called to reschedule my appointment due to a work…read moreemergency and couldn't get a call back from the receptionist despite multiple attempts. Walgreens pursued me for over a year.

One of the worst ortho doctor I have ever visited, In and out is all I can say, gave me a shot and…read moretold me I had trigger finger. I was in just as much pain week after the visit as I was before my visit. Got an second opinion, they did an MRI and I had swelling and inflammation all in my hands and they sent me to a Rheumatologist. Stay away from this California Doctor who is now in Texas, he is more worried about getting to the next patient instead of genuinely listening and wanting help you the patient out of pain.

I visited on May 27 for an animal bite and was charged $167.86 for my deductible. Two weeks later,…read moreI got my EOB for the claim from my insurance company, which stated that I was responsible for $146.49 for that visit, meaning that I was owed $21.37. I called their billing department and the person I spoke to confirmed this. They said they could either request a check or that the credit could be applied to a future visit. I chose the latter since I had a follow-up scheduled. I went to my follow-up appointment today and the front desk told me I owed $113.16. I asked if that included a credit and the girl at the front desk told me there wasn't a credit. I explained the situation multiple times, showing her the EOB summary and the credit card charge from my phone. After some back and forth, she and another girl said that I had to pay the full $113 or reschedule and they would not honor the credit, saying that their "higher-ups" had told them this. I called the billing department later and spoke to the same person as before, who told me that they should have honored this credit. I should not have had to pay more than what I owed. I will for my insurance to process the claim for today's visit and will call the billing department afterwards to discuss how to move forward, being that I don't have any more visits, but this could have been avoided if they had just honored the credit.

I have personally been seeing Dr. Ledoux since 2009; I watched his practice boom. Before COVID, his…read morestaff was top-notch. I would recommend him even to a sworn enemy. That said, he has had a turnover in staff that has sucked. I am torn to the point that I can only see him if I have a procedure. I have to see his NP or PA. Which makes me feel like a patient. I am a complex case. I trust him with my life. But damn.. Have your new hires learn to read a medical chart or at least review it.

I have very mixed feelings writing this review because the doctor himself is absolutely incredible…read more Dr. Mark LeDoux is hands down one of the best doctors I have ever seen in my life. He truly takes his time with his patients and never makes you feel rushed. He listens carefully, really tries to understand what you're feeling, and goes above and beyond to help fix the problem instead of just masking it. What stands out most is that he takes the time to get to know you on a personal level. You can tell he genuinely cares, and that kind of bedside manner is rare these days. Everyone in the office is very kind and professional in person. The environment is welcoming, and when you're there face to face, the experience is great. Unfortunately, the biggest issue is communication. It is incredibly difficult to get a hold of someone at the office. Whether it's for scheduling, a prescription refill, or just trying to ask a question, it can be very frustrating. My brother and I both go to this office, and we've both experienced the same issue when trying to speak with someone. Getting a response can take much longer than it should, which adds unnecessary stress when you're already dealing with pain. Despite that frustration, I still wouldn't want to see any other doctor besides Dr. LeDoux. His level of care and dedication outweighs the communication challenges, and that says a lot. I just truly hope the office improves its responsiveness because the medical care itself is outstanding.

Unfortunately, I needed a hand surgeon after a tree limb took out my ladder dropping me and jamming…read moremy hand in the ground. During the Emergency Room visit at Medical City Plano, they sent my swollen wrist X-Ray to Dr. Zivaljevic. Dr Z as they call him, identified a "dislocated peri lunate bone" in the wrist and scheduled surgery. I had a brace cast (behind the elbow to my fingers) for two weeks as the swelling went down, and moved to a full cast at the two week visit. His great team put the cast on in his office. Amazing process. Dr Z said I would have been luckier to have broken my wrist as bones heal. I scheduled regular visits and changed out the cast around 7 weeks as the muscle atrophy had taken over. Dr Z told me exactly what would happen to the letter over the course of the 3 months of visits. His physical therapy team had me doing finger stretches to keep the mobility going... Everything with a straight wrist. At the end of three months and half a dozen-ish office visits it was time to get the pins out. Another surgery, but this time a day visit so really quick. Now the real stretching and manipulation started, but keep in mind, the only thing holding my peri lunate in was one ligament and now scar tissue. I had to stop stretching so much as to not break up the scar tissue and I'm 70% mobility, which is exactly where he expected and wanted me to be. Strength is increasing and I have serviceable use of my wrist though I would avoid ladders if I were you! [And I had used lots of ladders in the past doing some really crazy things. Crazy stuff happens with ladders and YOU ARE NOT INVINCIBLE!!!!!] Dr Z was super knowledgeable and insightful. He patiently answered any and all questions I had each time. His staff was super friendly and professional even working with us and our medical sharing plan which caused some back and forth between all three parties, but we are grateful and appreciative of Lankford for working with us. I had calls from their office team reminding me of appointments and from Dr Z's nurse Kristen, who I even had the need to call her cell phone to ask a question. She was happy to help and advise. Dr Z said my outcome was fantastic in his experience. I had followed their instructions fairly well, only I didn't do as many reps stretching as they recommended. During a visit, I also asked about other Dr's in his office at Lankford Hand Surgery. From Dr Z's description, it sounds like they can handle any hand surgery even if intricate nerve reconnection work is necessary. If you have a hand surgery need, reach out to Dr Z and Lankford Hand Surgery. Dr Z and his team will take care of you. PS. Their downtown Dallas office can use some sprucing up, and they were in the process of doing some reorganizing and rearranging as I was "graduating."

I strongly advise against choosing this practice. My experience with Lankford Hand Surgery was…read moremarked by a lack of professional communication and disruptive administrative conduct. I was scheduled for mallet finger surgery and had already pre-paid both the surgical center and the surgeon. Based on the office's urgency, I cancelled a non-refundable flight home cross county to visit an elderly parent with cognitive decline. Despite this, the office cancelled my surgery only hours before it was scheduled to take place. When I asked questions regarding my procedure, the office manager informed me that I was 'not a fit' for their practice, explicitly stating, 'your surgery is not significant enough to be bothering our staff with these questions'. While I eventually received a refund of my surgical fees and recouped the costs from the surgical center, the financial and emotional toll of the last-minute cancellation was significant. I subsequently sought care at the Orthopedics Institute of North Texas with Dr. Patel. Unlike the previous recommendation, Dr. Patel determined that surgery was not necessary given the angle of the injury. I have since successfully treated the injury with a splint and physical therapy with Inga Krips, and I am now almost fully healed. I HIGHLY recommend these two people. They are extremely competent professionals. Patients deserve clear communication and professional treatment, neither of which I found here

I did a lot of research prior to picking a Doctor to do my knee replacement. I liked the group of…read moredoctors at Texas Orthopedic associates. I liked that most of them came out of UT Southwestern with very impressive resumes. I went to a different doctor first who does not perform knee replacements, but highly recommended Dr. Champine. I had a short informative meeting with Dr. Champine where he laid out a very disciplined process that gave me great confidence that he was the guy to do my knee replacement. I'm still early in the process, one week out from surgery yesterday. I went out with the family and had a steak to celebrate last night using a cane. I'm off pain meds, doing well in rehab and everything is going better than I thought it would. I will drive myself to rehab today and walk it off along the Trinity River after. The physical therapists at rehab came over to see and compliment my nicely zippered incision asking who did it. They nodded when I answered Michael Champine one saying he does beautiful work. Thanks to Dr Champine and his great team I will be spending thanksgiving dinner with my family in Austin 2 weeks after surgery instead of perhaps home in bed.

I have had Two meniscus surgeries by Dr. Champagne and I…read morereferred him to a friend of mine. Who's had one meniscus surgery and a knee replacement. My wife recently had a knee replacement and you cannot find a better doctor than Dr champine.

Michael and his team come highly recommended. Everyone I came in contact with was friendly and…read moreprofessional. The check-in process was easy and the wait time was minimal. I am a firm believer in physical therapy. Miracle workers for targeted relief after an injury or surgery.

LOVE this Vista PT Group. Michael Massenburg is the BEst!!…read more Wonderful PT outcomes for shoulder, neck, and achilles tendon issues ovet the last 7 years,

Dr Vineyard's calm and knowledgeable expertise make for a very positive and encouraging appointment.read more

Have been a longtime patient of the Carrell Clinic, having had both shoulder surgery (Dr Worrell)…read moreand foot surgery (Dr. Vineyard) as well as a plethora of other appointments and procedures, going back to 2008 (best estimate). My husband recently had shoulder surgery by Dr. Moen. We keep it in the family bc we love it here and can't say enough great things about the doctors! However, today I was "assisted" by a woman named Hilda while checking in to see Dr. Vineyard, whom I love and who was one of my surgeons. Not only was Hilda curt and extremely rude to me, she seemed to be upset with another employee who had been helping to answer some insurance questions I had, for not checking me in herself. The interaction was very awkward. Hilda had been having a conversation with another woman and it was obvious she did not want to be interrupted. I felt terribly sorry for the woman she was rude to Barbara (who was extremely helpful and friendly!).

I cannot say enough good things about the care I received. After struggling with chronic pain for…read moreyears and trying everything with little relief, I finally feel like myself again. The team truly listens, takes the time to understand your symptoms, and creates a personalized treatment plan that actually works. The professionalism, compassion, and attention to detail are unmatched. My pain is significantly reduced, my mobility has improved, and my quality of life is better than it's been in years. If you're living with chronic pain, this is the place to go.

After a month of great pain, an X-ray, an MRI and a Spine Surgeon evaluation, I was referred to the…read moreChronic Pain Relief center and Dr. Abdelfattah for a spinal steroid injection. I was confused at a pain center referral as I thought this was a relatively straightforward procedure but have since learned why this was the correct path. I was also confused at the need to schedule a consult first as I was very much afraid that this would delay treatment as pain was increasing and greatly impacted my ability to sleep or even sit down for a meal. As it turns out, this is pretty much a legal requirement for pain center treatments. Lots of online releases and other forms but they did not take a long time to complete. The spine center referral was on a Friday afternoon and I painfully waited until Monday morning to schedule the first appointment. I was greatly relieved that, as long as I was flexible on locations, could be seen Wednesday at their Frisco location (in the Baylor building next to the Star Center.) That went very well with Dr. A and I met with the scheduler for the next challenge; the procedure itself! As it turns out, I was scheduled for the next morning!!!!! So, at their Plano location, and, after a couple more forms and verification that I did indeed have a driver due to anesthesia, I was out of the office an hour later. No immediate pain relief but the general expectation is 1-3 days. Well, no. I took my victory nap after getting home and, surprisingly, was able to sit up out of bed for the first time in 4 weeks (YMMV)! Still painful but 50% reduced from that very painful morning. Ending up taking a long walk and things got even better. As I write this, I'd say pain is down 80% and I expect my best sleep in ages tonight. Many thanks to Dr A and his group.