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    Spinal Performance

    4.7 (194 reviews)
    Open 9:00 am - 6:00 pm
    Updated a few days ago

    Services - Spinal Performance

    Chiropractic bodywork

    Massage

    Physical therapy

    1 More Service

    Therapeutic massage

    Spinal Performance Photos

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    Recommended Reviews - Spinal Performance

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    Hoped not to have to write this, but I honestly have never experienced such poor business practices. This will be long but I want to be honest/thorough. If you don't want to read it all: you'll be lied to repeatedly unless you agree to spend $10k+ with them Found Spinal Performance via social media. Ad described a free consultation with scans. I submitted a request for consult and was contacted by their office describing the process and informing me that at the consult I would have option for a more thorough exam by one of the doctors and x-rays, but that would cost $260. Made me question why a non-licensed individual is providing the initial consult but I decided I had nothing to lose by at least checking them out and could always decide not to pay the $260. Before visit I had time to do more reading on CBP and go thru some Yelp/Google reviews. 1st appt: Nice location and staff was very friendly! Was given a tour, explained the process, and did the foot scan and posture screening. Before committing to the $260 I made it clear to the 2 assistants that I wanted a better idea of potential costs/pricing/insurance acceptance. This was due to reviews mentioning being blind-sided by quotes of close to $20k (I specifically brought those up). They refused to give any type of numbers at first and I know that they can't quote a full program, but at least give me an average cost per visit. They finally able to tell me that yes, some programs can run close to $20k, but "those are patients that almost need surgery for severe problems...which you don't have". The 2nd assistant then said "programs can be as little as $2k to the severe $20k cases". I said OK to the exam/xrays because the "manager" also said that I would be given the full reports and copies of my xrays whether or not I proceeded with a full program. Day of follow up (on Fri 11/14): Again, everyone super nice. Dr J met with me to review the xrays and also stated how "your back really isn't bad and this will be a simple fix, but of course will take a few months". I then met with a new person. Forgot her name/title, but basically the office salesperson. She quickly burns thru a bunch of numbers and fluff to sound like I'm getting a ton of benefits and then finally gives me a per visit price of $175. But follows up with saying that I will need to commit to the full program of 99 visits!! Rounding to 100 that is $17,500! She says my insurance doesn't cover their office and I tell her I can't commit to that at this time, but please provide me a written estimate so I can review it. I proceed to go back and forth for 10 mins with typical closing questions, "what can we do to make this happen today?" - "you want to fix the issues you're having, right?" I repeat that I don't commit to $17k on the spot so provide the breakdown and my scans/xrays for me to think about. Says she'll have them all for me by Monday and I accept that. No treatment or adjustments in either of the 2 appts. I gave a full week and on the 25th reminded them that I never received the breakdown or any of my scans/xray. They now say it's $35 fee for my reports and I reluctantly agree. Another day goes by, and I remind them about the breakdown and that is ignored. The xray report they give me is a PDF with great descriptions but also images in reduced sizes, which another facility can't use. After more research I find a new provider with MUCH more experience and covered by my insurance. I don't mention Spinal Perf until after the consult to be fair, and mention the xray report. The new provider says "this is good as they use the same software we do. They can send over the actual xray images for us to move forward". I sign a release of records form and it is sent to Spinal same day. Couple days pass and I call Spinal. Receptionist says they can't send it to the new provider and they do not have the actual xrays, only the summary. I ask them to provide the records directly to me. She states it would be a HIPAA violation to provide me the records! Are you serious?! Another "manager" says they'll resolve it. Another day passes and the salesperson calls asking why I won't continue with them. I remind her about my request for records. Next day, I'm given a sob story about how 3 people spend 3 hours to download the images, but that I can come with a flash drive. I show up with an empty drive and am told they can't use it because it's not new in packaging. Told that I could be giving them a corrupted drive that could hack their system. It was hard to stay calm and agree to return with a new drive the next day. Assured that the files are downloaded and ready to quickly copy once I return (even says only 18MB for 7 files). I show up with new drive and to wait 25 minutes! I question why the delay if files are ready and not even that large. Just more BS. Patient care is clearly not their priority, just profit. Finally have xrays 33 days later.

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    Wow! Amazing. Thank you Dr. Jovel my adjustment and your professionalism is top notch!!

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    Page 5 of 5

    Ask the Community - Spinal Performance

    Review Highlights - Spinal Performance

    J and his team are wonderful and it's always such a pleasant experience visiting the Spinal Performance office.

    Mentioned in 110 reviews

    Read more highlights

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    I have never been to a chiropractor before but my entire family goes to Dr. Erickson so I decided…read moreto try it out as I have a year long uncomfortable but not super painful shoulder pinch. I finally get the hype! Dr. Erikson is SUPER knowledgeable and I literally felt and saw immediate results which was shocking. We all know shoulder injuries are complex because of all the muscles in the shoulders but he almost knew immediately what the issue was and made me laugh through the most painful parts (which was really minimal if I'm being honest). He also did an overall check and found that my back is also not in mint condition as I can see by one of my legs being shorter than the other. The way that he explained and showed what was going on and what he's trying to do made me feel so comfortable for my first adjustment. And about that massage... well the massage was DEEP - this is not your relaxing spa day but it is healing! Another thing I value about this office, aside from it being SUPER clean, is that they do not push you to spend your money. Yes, you have to pay for your treatment but there is no pressure to come more than you want to even if the Doctor recommends more. This makes me trust them even more so I'm happy to call Dr. Erikson my doctor that is going to see me through recovery! I can't wait to give an update once I'm further along in care. Thank you to Dr. Erikson and the entire team for the amazing experience!

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    Irvine Spine and Sport - Proudly Serving our active and retired military personnel and their families!

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    I've been seeing Dr. David at True Health and Wellness in Tustin for about six or seven months now,…read moreand the improvement I've experienced has been incredible. I came in with serious back, neck, and hip issues--some from childbirth, some from working a sedentary job--and within the first month and a half, I saw major progress. Dr. David is extremely diligent and takes the time to truly understand what's going on. He listens, explains, and adjusts care based on your specific needs. I've never felt rushed or like I was just another appointment on the schedule. I've also never felt pressured to come in more than needed--his focus is genuinely on your health and healing, not on sales. My lower back pain is now minimal, and while healing takes time, I have full confidence I'll be back to 100% with his care. The office is clean, professional, and welcoming. You can tell the team knows their stuff. Highly, highly recommend!

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    OC Wellness Physicians Medical Group - Chiropractic care at OC Wellness Physicians Medical Group focuses on our patient's overall health and wellbeing.

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    Spinal Performance - chiropractors - Updated May 2026

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