This place. One year after my experience with them, I still cannot get over how horrible they are. While they are friendly in person, their financial practice is suspect. Most people that receive services here are in extreme pain, as I was. I could not think straight most days. Still, I spoke directly with their billing dept to arrange a pay plan a cortisone shot in my back. I first had to go round and round with them to understand why I would have to pay for anesthesia when I did not want it. It was absolutely not necessary AND whether or not I received it, I would have to pay for it. That is fraud. So, I decided to get it, as I would have to pay for it. I made a payment plan and that was fine. After my procedure, I started to get bills from 2 other places for this service. I was not informed that the price I was given during my billing consult did not include the fee for anesthesia AND the fee for using the facility next door to the place the doctor worked. This was quite the surprise and I was told that it was in the fine print on the paperwork that I signed the day of my surgery while I was in extreme pain. Since I had already talked to Billing and made my payment plan, it did not occur to me that they would sneak that information in on the day of the procedure. So shady and unethical. To top it all off, on my bill for the doctor (Deborah Mitchell), I was being charged over $100 for some strange assessment they said I had the 3 times that I saw her. When I called to inquire about this charge, they said it was for the pain survey that I filled out ONLINE prior to my appts. This was a required survey, just a few questions, and nowhere on their paperwork, email or the survey did it say that I would be charged for this. OVER ONE HUNDRED DOLLARS for like 4 questions that I had no choice but to fill out. Again, where are your ethics Spinal Diagnostics??? I was told that insurance typically pays for it, but since I hadn't met my deductible, I was being charged. They are clearly upcoding, which again is fraudulent. I told them as much and they said they would talk to NP Mitchell about it and I never heard back from them. This place is the worst. I would never recommend a place that would engage in such financial abuse of a vulnerable population. This review was removed erroneously b/c Spinal Diagnostics is trying to say this isn't their business, but it was. They are partnered with the place next door and Deborah Mitchell works at Spinal Diagnostics. read more