Called to see if he could come earlier, and did. Showed up ready to rock. The bees didn't stand a…read morechance! Great job. Said he would come back if they were not hone. Fairly priced. Highly recommend!

Michael is the best. He was the first to respond. His quote was the most affordable. He was able to…read morecome same day. He came exactly in the 30 minute window he said he would. He was out there for almost a full hour, fully getting every single angry hornet with no fear. Up on his own ladder, and he answered all of our questions. Not only that but he said if they came back within 3 months that he'd come back and do it again. So worth giving him a call! Very grateful we chose Pluto's Pest Control. Happy customers.

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.

I saw the reviews on Google and yelp for Orkin and decided to take a chance, and they may have new…read moremanagement, but my inspector Dorian who set everything up was great. He was extremely thorough. He easily Made a great plan to help us take care of a mouse infestation in our house. He mad a plan to seal every entry point from the roof to the foundation and helped us remediate our attic space. It wasn't the cheapest, but I have been with other companies and I can definitely say everything was the best quality. No corners cut and if you want premium protection, this is definitely It. I've used cheaper local companies and also similar large companies like Batzner. Orkin is definitely the best in my experience. I definitely recommend requesting Dorian.

Orkin New Berlin (Bob Lee) quoted my 88-year-old mother $20,000 to remediate the attic of her home…read more During the project Orkin damaged the finished ceiling in the garage. ORKIN (bob Lee) advised to wait for an insurance claim company to call and that the ceiling repair would be taken care of. 30 days later no call from their insurance carrier. In addition, Bob Lee the Branch Manager would not respond to our calls and concerns. ORKIN (Bob Lee) also signed my mother up for financing and turned the invoice over to a loan company without her knowledge. My mother intended to pay in full when the project was completed. Bob Lee or Robert Lee (goes by both names) who is the Branch manager is not trustworthily. This guy WILL FOOL you. ORKIN MISLED and lied. We are now seeking legal to seek damages to the ceiling and will report misrepresenting financing to the BBB and others. If there are others who had similar issues, please reach me to perhaps file a class action legal against this company. jgwaldron@centurytel.net

Wow! Nick found the wasps' nest in about 4 seconds and he was done with treatment in quick-quick…read moretime. He even got up on a ladder and fixed some siding that came loose -- I didn't even tell him to. Then a couple of weeks later, he stopped by to see if the treatment worked. It totally floored me that a trade guy would provide that level of service. Nick and Advanced Pest go way above and beyond. You are nuts if you don't use this firm.

Responsive, knowledgable technician (Isaac!), timely, and effective. From quote to payment…read moreeverything went smoothly and professionally. I signed up for the recurring services. I noticed a difference outside in days after the initial treatment. Would recommend.

I hired TERMINIX in July 2023 to do an exclusion job around my house parameter and it was not…read morecompleted. Waukesha manager claimed he came to check the job on August 1st 2023, after I complained about work not completed, and he stated he came to house, I was home and never knew, stating the job was finished. After several calls to TERMINIX and complaints. They came 8 months later to "FINISH" the original job I paid $4700 dollars for. Then when I asked for my Prepaid annual renewal fee back of $180, the Waukesha manager stated only if I cancel my service date of April 11, 2024. When that was for the work that was NEVER completed. Why would I want service for an additional year with the lack of service I received?? AND if still under the first year contract!! Manager was untruthful and argumentative when I asked Contact 6 to reach out to TERMINIX. Poor service, no follow through, and poor communication on TERMINIX as a company. Worst mistake I have ever made was to request there services for mice control.

Tenants BEWARE! Terminix technicians can be used to spy on you and report personal information they…read morefind in your habitation to the landlord and OTHER TENANTS! That is what happened to me. Terminix was suppose to just provide a quote for services. Instead, they came in to search for personal information another tenant of the building was demanding and then reported that information to them! I feel violated! I tried to file a complaint, but they don't accept complaints! No values, no responsibility, no accountability. Find a different company!

A ground nest of angry wasps made my yard dangerous. I guess I am not the only one this summer…read more Luckily Batzner was able to come out the next day from my call. The only part of the process was the timing: I was told to expect a technician between 1-5:00pm. I arranged my day for that timing. At 6:23AM I got a text saying my technician was 30 minutes away. I was still in bed but wondered if this was a glitch in the notification system. But I decided to be ready just in case it wasn't. And sure enough, at 6:50AM the truck drove down my driveway. He got to work immediately, spraying the nest with powder, and all around my house with bug deterrent. I was told to stay away from the next for 24 hours for my own safety because the wasps were really angry. And I was also instructed to let them know if I saw more in the next few days and they would be back out to retreat. So far, a week later, my yard is safe again, and my house has not seen any bugs at all inside. I got a 30 day waranty so I am paying attention to my surroundings in case I get infested again. Thank you for coming out quicky, but next time I will be ready for an early morning alarm!

Would not recommend this company. Charged me for services I never received. Called Customer service…read moremany times and they would not let me talk to the management. They also charged me for emergency service, which they came out to the house 2 1/2 weeks later to do the service. They contract out all there services to other companies, no one wants to take responsibility.

Extremely aggressive sales rep in our area is harassing neighbors. We have a no soliciting sign,…read morebut he still rung our doorbell twice and knocked. I gave up and answered to tell him no thank you. He wouldn't listen. I told him I had a service already. Wouldn't leave. I pointed out the toddler under my arm struggling and crying for lunch. Wouldn't leave. I finally told him he was being obnoxious and needed to leave. He acted like I was the rude one but STILL WOULDN'T leave. Mark this as the first time I have ever slammed the door in anyone's face in my life. Several other neighbors reported the exact same thing happening. This company's service might be great, but Hoover Street will never know.

Sales rep was extremely pushy, overstayed his welcome. I was honestly considering getting a service…read morecontract, but throughout the conversation once I told him to give me some time to just think about it and talk it over with my family is when he started getting very pushy and changed the pricing several times to the point where he was trying to offer to send me money through Venmo to sign up for the one year contract. He was going all over the place with this pricing, offered to do the first service for free, he was going to give me $500 if I signed up because he said he would still be making money off the contract through his commission, the whole thing was just not right with how many times he changed the pricing. Towards the end you could tell he was getting very frustrated that I didn't want to sign his contract. Overall a very bad experience and a company I would not want to do business with,

Mike always does a thorough job! From pests to spiders to mosquitos. He has handled it all for us…read more Highly recommend.

Mike has been our go-to person for continuous pest control. We live on a lake and have a lot of…read moreinsects, so I appreciate his service. Prices always reasonable.

The technician came over on time even a little early, which was great. He was very good with…read moreexplaining to my wife about what he was doing and what he was using and very thorough. They did everything. Everything was done and thoroughly explained. They are very responsive. This is the greatest pest service. I'm giving them five star which is how I picked them in the first place. they did everything for one price The box elder eagle will be a lot less. It is awesome. We had the bees treatment because they got in the house.

This year's (3025) mosquito herd is massive. Property is acres of field, woods, shrubs & trees. I…read moreexpected only minor relief. Had about a 60% reduction in mosquitoes. This is very impressive. They can't be completely gone & will be back but a least they ate tolerable. Not a waste of time or money at all!​​​

We have used Mosquito Squad for years and have always been very satisfied with their service and…read morewith the results. We have a large property with a pond and fields around us,,,, perfect areas for mosquitos who would otherwise drive us indoors. Mosquito Squad makes it possible for us to enjoy our outdoor environment which is why we chose this property The Mosquito Squad technicians are always friendly, polite and efficient but our most recent service was performed by Cyrus and Jerel. These guys were great! It is typical for the Tech to ring the bell and announce that they are there to perform the service. Cyrus and Jerel did that but also asked if there was anything in particular they needed to know about the property or if there was anything special they wanted us to do, or areas to avoid . We went over a few things and they reminded us to keep our dog indoors for 30 minutes after the treatment. We just had all our windows replaced the week before and I have not reinstalled all the window treatment yet. As a result it was very easy to observe everything they were doing. I was extremely impressed at how thorough and how careful they were insuring that the entire property was treated including lawn, landscaping beds, trees and tree lines and the areas we asked to avoid were carefully not treated. They walked around the pond treating the shoreline. They then double checked to ensure they had performed the job correctly. They then rang the bell to tell us they were done, explained what they had done and reminded us to keep our dog indoors for 30 minutes Really VERY good guys who did a great job and took tremendous pride in their work and were concerned with customer care and customer satisfaction In a day and age when we have been conditioned to accept minimal quality service, Cyrus and Jerel blew me away. Thanks Mosquito Squad for setting high standards and for guys like Cyrus and Jerel who take it all very seriously and made us feel good about being your customer.

They have no consideration for neighbors who do not want this toxic crap in their yards. Showed up…read moreto do my neighbor's yard at 7am while my family (one who is asthmatic) were sleeping. No warning just blasting toxins which blew right in our windows. I'm disgusted by this company!