All I can say is tomorrow professional Michael does n did a great job trying to get this mice prob…read morefixed he done did way more than expected from what I've done hired n the past still ain't caught the animal but he done did everything n so polite i mean he go above n I stay n the inner city give them a call with pest control not everything is guaranteed but if they doing everything to fix the problem even after hours they deserve that business plus tips I'll never hire anyone else God bless u n ur company

Michael is the best. He was the first to respond. His quote was the most affordable. He was able to…read morecome same day. He came exactly in the 30 minute window he said he would. He was out there for almost a full hour, fully getting every single angry hornet with no fear. Up on his own ladder, and he answered all of our questions. Not only that but he said if they came back within 3 months that he'd come back and do it again. So worth giving him a call! Very grateful we chose Pluto's Pest Control. Happy customers.

I can't give them enough stars! Used them on a recommendation of our sons who had squirrels in…read moretheir chimney. Last Fall we woke up to noises in our attic and insulation on part of a lower roof. Nathan came and diagnosed the problem right away. Red squirrels made a home! Humanely (and that was important) trapped 2 and relocated them. These people do a great job and have a heart for the animals as well. Recommend without hesitation. Update 2/4/2026: Had them back again for a mice problems. Solved immediately. Can't recommend them highly enough. Ryan was the tech and he was also excellent!

Responsive, knowledgable technician (Isaac!), timely, and effective. From quote to payment…read moreeverything went smoothly and professionally. I signed up for the recurring services. I noticed a difference outside in days after the initial treatment. Would recommend.

I've had 2 interactions with Batzner in the past 2 years. They were hired by my landlords to take…read morecare of the absolutely crazy pest problem we have... You see, I am terrified of 8-legged arachnids. They know this, so they plot various attacks in an attempt to drive me out of the house (it's a duplex). Most recently, 3 such evil spawns that were - legit - larger than my husband's hand bombarded the front door while I was outside with my dog, thus preventing me from entering. Thank goodness my husband was home to execute the intruders. In addition to the Jurassic Park sized arachnids, I have house centipedes the size of a mouse zooming around. Now, I have an agreement with these dudes: they can survive and eat the arachnids as long as they remain in the basement. Breaking this agreement generally does not fare well for them. Do you know what it's like to be laying peacefully on the carpet watching a movie, and a "cockamouse" comes running out of nowhere at 90 mph and brushes your hand?! It's seriously yucky. Batzner to the rescue! They showed up within a couple days of calling. They treat all around the outside and inside the house, wherever you would like. The service techs they have sent out have been very friendly, funny, and my dog likes them (that's always a good sign). The treatments we've experienced lasted 8-10 months. Because I didn't hire them, I am unsure of the rates (hence, 4 stars). As long as they can effectively keep the nasties away, they are good with me!

We had a slight bed bug infestation at a group home. Called Batzner for help and it took over 2…read moreweeks to come and treat. They returned 2 weeks later and treated again, returned 2 weeks later and treated again. Was told at the last 2 rechecks all was clear. That was not the case. Monday February 16, 2026 at 9 am they returned for a recheck and I was told all clear. By Tuesday February 17, 2026 at 2 am, bites were apparent, which caused a severe allergic reaction necessitating a trip to the clinic. I found the bed bugs where the technician cleared and said all good. Called Batzner Feb,17, 18, 19, 20, 23. I am still waiting for that phone call within 24 hours!! $4000 for what? 3 trips to the emergency room and still have issues.

Mike always does a thorough job! From pests to spiders to mosquitos. He has handled it all for us…read more Highly recommend.

Mike has been our go-to person for continuous pest control. We live on a lake and have a lot of…read moreinsects, so I appreciate his service. Prices always reasonable.

Orkin New Berlin (Bob Lee) quoted my 88-year-old mother $20,000 to remediate the attic of her home…read more During the project Orkin damaged the finished ceiling in the garage. ORKIN (bob Lee) advised to wait for an insurance claim company to call and that the ceiling repair would be taken care of. 30 days later no call from their insurance carrier. In addition, Bob Lee the Branch Manager would not respond to our calls and concerns. ORKIN (Bob Lee) also signed my mother up for financing and turned the invoice over to a loan company without her knowledge. My mother intended to pay in full when the project was completed. Bob Lee or Robert Lee (goes by both names) who is the Branch manager is not trustworthily. This guy WILL FOOL you. ORKIN MISLED and lied. We are now seeking legal to seek damages to the ceiling and will report misrepresenting financing to the BBB and others. If there are others who had similar issues, please reach me to perhaps file a class action legal against this company. jgwaldron@centurytel.net

I agree with all the bad reviews the saving grace for them is Alexander J. He is great and I was…read morealways happy to see him when he was scheduled for my service

Best company ever! They care so much about their customers! I emailed them about an additional…read moreservice and they got back to me in minutes with a phone call to go over my needs! Sending someone out the morning of an event to get the job done. Explained the product and how it works and its safety. Just amazing!

Communication with this company is great. They email me the day before they arrive. When the tech…read moreis on the way to my house, I get a text. When my dog got out and I couldn't get her to come back, the tech was kind enough to go to another job and return and spray our property. Now, for why you're reading this, the mosquitos. I have to say Joe's works pretty darn good. We have a wooded lot so I didn't think a company would ever be able to get rid of the bugs but they have. We used to get chased into the house at dusk. We used to rush to shut doors and keep outdoor lights off. Now we can enjoy our patio. No more mosquitos.

Doug is very knowledgeable and friendly. We were having some ant and spider issues along with other…read moremiscellaneous things. Very good service and recommend for year round control.

Great service! Doug is a professional and helped us eliminate our mice problem. He took us around…read morethe house and was able to show us exactly where the problem was and fixed the issue immediately. I would definately recommend this service to anyone with an pest issue!

Deceptive practices when trying to cancel the policy. Tried twice now and they keep changing t the…read morerules and dates to cancel. DO NOT USE!!! They need to be investigated!

I've had Captive for a couple of years. The agents they send out are nice and I haven't had to…read morehave anything retreated. My complaint is customer service. I have call more times than I can count. I only want service on a quarterly basis but they keep scheduling me for six to eight weeks. I'm ready to find someone with customer service that actually listens and does what you ask.

Found Bug Man & Queen Bee on Yelp, after we discovered an ant problem not too long ago. They had…read moregreat reviews, so we thought we'd give them a shot! All around solid experience. Not only were they quick to come out, they were very thorough in their job both inside and outside the house. The service gentleman was super polite and honestly just helpful in giving us pointers for prevention. We also thought they were very fair priced. And most of all, the company did not force us into any kind of crazy subscription package or reoccuring services. There has been so many solicitors from other companies coming to our front door, hassling us with on-going sales pitches. Very appreciative that The Bug Man & Queen Bee didn't do anything of the sorts. I'd recommend them to others and will certainly use them in the future if needed.

Great quick service, and got rid of the bees with one stop. Will definitely use them again if…read moreneeded.

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.