Austin has been servicing our farmhouse for several years. Today I called about a new bees nest in…read morea window frame. He came promptly and took care of it quickly. He will be back in a few weeks to caulk the holes. I can always trust Austin to do a great job at a reasonable price.

Responsive, knowledgable technician (Isaac!), timely, and effective. From quote to payment…read moreeverything went smoothly and professionally. I signed up for the recurring services. I noticed a difference outside in days after the initial treatment. Would recommend.

I've had 2 interactions with Batzner in the past 2 years. They were hired by my landlords to take…read morecare of the absolutely crazy pest problem we have... You see, I am terrified of 8-legged arachnids. They know this, so they plot various attacks in an attempt to drive me out of the house (it's a duplex). Most recently, 3 such evil spawns that were - legit - larger than my husband's hand bombarded the front door while I was outside with my dog, thus preventing me from entering. Thank goodness my husband was home to execute the intruders. In addition to the Jurassic Park sized arachnids, I have house centipedes the size of a mouse zooming around. Now, I have an agreement with these dudes: they can survive and eat the arachnids as long as they remain in the basement. Breaking this agreement generally does not fare well for them. Do you know what it's like to be laying peacefully on the carpet watching a movie, and a "cockamouse" comes running out of nowhere at 90 mph and brushes your hand?! It's seriously yucky. Batzner to the rescue! They showed up within a couple days of calling. They treat all around the outside and inside the house, wherever you would like. The service techs they have sent out have been very friendly, funny, and my dog likes them (that's always a good sign). The treatments we've experienced lasted 8-10 months. Because I didn't hire them, I am unsure of the rates (hence, 4 stars). As long as they can effectively keep the nasties away, they are good with me!

Would not recommend this company. Charged me for services I never received. Called Customer service…read moremany times and they would not let me talk to the management. They also charged me for emergency service, which they came out to the house 2 1/2 weeks later to do the service. They contract out all there services to other companies, no one wants to take responsibility.

Mike always does a thorough job! From pests to spiders to mosquitos. He has handled it all for us…read more Highly recommend.

Mike has been our go-to person for continuous pest control. We live on a lake and have a lot of…read moreinsects, so I appreciate his service. Prices always reasonable.

I saw the reviews on Google and yelp for Orkin and decided to take a chance, and they may have new…read moremanagement, but my inspector Dorian who set everything up was great. He was extremely thorough. He easily Made a great plan to help us take care of a mouse infestation in our house. He mad a plan to seal every entry point from the roof to the foundation and helped us remediate our attic space. It wasn't the cheapest, but I have been with other companies and I can definitely say everything was the best quality. No corners cut and if you want premium protection, this is definitely It. I've used cheaper local companies and also similar large companies like Batzner. Orkin is definitely the best in my experience. I definitely recommend requesting Dorian.

Orkin New Berlin (Bob Lee) quoted my 88-year-old mother $20,000 to remediate the attic of her home…read more During the project Orkin damaged the finished ceiling in the garage. ORKIN (bob Lee) advised to wait for an insurance claim company to call and that the ceiling repair would be taken care of. 30 days later no call from their insurance carrier. In addition, Bob Lee the Branch Manager would not respond to our calls and concerns. ORKIN (Bob Lee) also signed my mother up for financing and turned the invoice over to a loan company without her knowledge. My mother intended to pay in full when the project was completed. Bob Lee or Robert Lee (goes by both names) who is the Branch manager is not trustworthily. This guy WILL FOOL you. ORKIN MISLED and lied. We are now seeking legal to seek damages to the ceiling and will report misrepresenting financing to the BBB and others. If there are others who had similar issues, please reach me to perhaps file a class action legal against this company. jgwaldron@centurytel.net

Best company ever! They care so much about their customers! I emailed them about an additional…read moreservice and they got back to me in minutes with a phone call to go over my needs! Sending someone out the morning of an event to get the job done. Explained the product and how it works and its safety. Just amazing!

Communication with this company is great. They email me the day before they arrive. When the tech…read moreis on the way to my house, I get a text. When my dog got out and I couldn't get her to come back, the tech was kind enough to go to another job and return and spray our property. Now, for why you're reading this, the mosquitos. I have to say Joe's works pretty darn good. We have a wooded lot so I didn't think a company would ever be able to get rid of the bugs but they have. We used to get chased into the house at dusk. We used to rush to shut doors and keep outdoor lights off. Now we can enjoy our patio. No more mosquitos.

Doug is very knowledgeable and friendly. We were having some ant and spider issues along with other…read moremiscellaneous things. Very good service and recommend for year round control.

Great service! Doug is a professional and helped us eliminate our mice problem. He took us around…read morethe house and was able to show us exactly where the problem was and fixed the issue immediately. I would definately recommend this service to anyone with an pest issue!

Sales lady did a great job explaining the cost and services. Our tech was perfectly on time. Did a…read moregreat job reconfirming everything he was going to do. He also talked me through exactly how the treatments work and how other customers like to do them. He seemed to care deeply about the results of the treatment and I'm looking forward to the follow ups. Sounds like pricing and policies vary by the reps you have. I guess you should read the contract closely before signing up to see if yours are offering fair terms. Here's what ours are: $99 discounted first visit. $129 per quarterly visit. 12 month contract. If you cancel before 12 months you have to pay the diff between the discounted first visit and it's normal price. That normal price is $249 so it'd cost us $150 to cancel.

Sales rep was extremely pushy, overstayed his welcome. I was honestly considering getting a service…read morecontract, but throughout the conversation once I told him to give me some time to just think about it and talk it over with my family is when he started getting very pushy and changed the pricing several times to the point where he was trying to offer to send me money through Venmo to sign up for the one year contract. He was going all over the place with this pricing, offered to do the first service for free, he was going to give me $500 if I signed up because he said he would still be making money off the contract through his commission, the whole thing was just not right with how many times he changed the pricing. Towards the end you could tell he was getting very frustrated that I didn't want to sign his contract. Overall a very bad experience and a company I would not want to do business with,

Found Bug Man & Queen Bee on Yelp, after we discovered an ant problem not too long ago. They had…read moregreat reviews, so we thought we'd give them a shot! All around solid experience. Not only were they quick to come out, they were very thorough in their job both inside and outside the house. The service gentleman was super polite and honestly just helpful in giving us pointers for prevention. We also thought they were very fair priced. And most of all, the company did not force us into any kind of crazy subscription package or reoccuring services. There has been so many solicitors from other companies coming to our front door, hassling us with on-going sales pitches. Very appreciative that The Bug Man & Queen Bee didn't do anything of the sorts. I'd recommend them to others and will certainly use them in the future if needed.

Great quick service, and got rid of the bees with one stop. Will definitely use them again if…read moreneeded.