Called to see if he could come earlier, and did. Showed up ready to rock. The bees didn't stand a…read morechance! Great job. Said he would come back if they were not hone. Fairly priced. Highly recommend!

Michael is the best. He was the first to respond. His quote was the most affordable. He was able to…read morecome same day. He came exactly in the 30 minute window he said he would. He was out there for almost a full hour, fully getting every single angry hornet with no fear. Up on his own ladder, and he answered all of our questions. Not only that but he said if they came back within 3 months that he'd come back and do it again. So worth giving him a call! Very grateful we chose Pluto's Pest Control. Happy customers.

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.

Nick did an excellent job. Very grateful for the follow-up information and speedy reply time. Very…read moresatisfied with the company's customer service and communication.

Wow! Nick found the wasps' nest in about 4 seconds and he was done with treatment in quick-quick…read moretime. He even got up on a ladder and fixed some siding that came loose -- I didn't even tell him to. Then a couple of weeks later, he stopped by to see if the treatment worked. It totally floored me that a trade guy would provide that level of service. Nick and Advanced Pest go way above and beyond. You are nuts if you don't use this firm.

A ground nest of angry wasps made my yard dangerous. I guess I am not the only one this summer…read more Luckily Batzner was able to come out the next day from my call. The only part of the process was the timing: I was told to expect a technician between 1-5:00pm. I arranged my day for that timing. At 6:23AM I got a text saying my technician was 30 minutes away. I was still in bed but wondered if this was a glitch in the notification system. But I decided to be ready just in case it wasn't. And sure enough, at 6:50AM the truck drove down my driveway. He got to work immediately, spraying the nest with powder, and all around my house with bug deterrent. I was told to stay away from the next for 24 hours for my own safety because the wasps were really angry. And I was also instructed to let them know if I saw more in the next few days and they would be back out to retreat. So far, a week later, my yard is safe again, and my house has not seen any bugs at all inside. I got a 30 day waranty so I am paying attention to my surroundings in case I get infested again. Thank you for coming out quicky, but next time I will be ready for an early morning alarm!

Would not recommend this company. Charged me for services I never received. Called Customer service…read moremany times and they would not let me talk to the management. They also charged me for emergency service, which they came out to the house 2 1/2 weeks later to do the service. They contract out all there services to other companies, no one wants to take responsibility.

Very happy with the service. The owner did a thorough inspection of the property, found where the…read moremice were getting in and closed off the openings. She also cleaned out the nest and mice carcssses she found in the box sill. This was done, all at a reasonable price. We should have called A Pest 2 Go years ago!

This company I rank very high. They are understanding. They explain everything that they're about…read moreto do. They help you to understand maybe how some of these incident may have happened. Very well professional.

Extremely aggressive sales rep in our area is harassing neighbors. We have a no soliciting sign,…read morebut he still rung our doorbell twice and knocked. I gave up and answered to tell him no thank you. He wouldn't listen. I told him I had a service already. Wouldn't leave. I pointed out the toddler under my arm struggling and crying for lunch. Wouldn't leave. I finally told him he was being obnoxious and needed to leave. He acted like I was the rude one but STILL WOULDN'T leave. Mark this as the first time I have ever slammed the door in anyone's face in my life. Several other neighbors reported the exact same thing happening. This company's service might be great, but Hoover Street will never know.

Sales rep was extremely pushy, overstayed his welcome. I was honestly considering getting a service…read morecontract, but throughout the conversation once I told him to give me some time to just think about it and talk it over with my family is when he started getting very pushy and changed the pricing several times to the point where he was trying to offer to send me money through Venmo to sign up for the one year contract. He was going all over the place with this pricing, offered to do the first service for free, he was going to give me $500 if I signed up because he said he would still be making money off the contract through his commission, the whole thing was just not right with how many times he changed the pricing. Towards the end you could tell he was getting very frustrated that I didn't want to sign his contract. Overall a very bad experience and a company I would not want to do business with,

We battled a red squirrel invasion for months, and it was honestly driving us crazy. We finally…read morecalled Critter Control -- and we should have done it sooner. From start to finish, the experience was outstanding. The staff was responsive, professional, and extremely knowledgeable. Communication was clear the entire way through, which made a stressful situation feel manageable. When Ray Judd came out, he immediately put us at ease. He walked us through exactly what was happening, how they were getting in, and what needed to be done to fix it -- thoroughly and correctly. Yes, there was a little sticker shock at first. But after seeing the level of expertise, the quality of the work, and finally having peace of mind again, it was absolutely worth it. If you are dealing with unwanted wildlife, call them. They get it done right.

I called CC because I had squirrels in my attic. Ray came out promptly to evaluate the situation…read more I had red squirrels , mice, and flying squirrels in my attic. They destroyed the insulation and made a mess of it. Also in my garage there were squirrels, and mice. I have to admit I had sticker shock when I got the quote ! But Ray was so professional, and helpful, that I realized that I had no choice in the matter. Cleaning, and disenfecting the attic, new insulation took a full day. they were so tidy and efficiant. His crew are very polite and professional . It was a long process to eliminate this problem , but well worth it. Ray always returns calls promptly, and genuinely cares about the welfare of customers. If I could give CC 10 stars, I would!

Used this company in 2020. To start off, I kept calling them often with more questions I thought…read moreof. Doug was just great at answering all my questions and very informative. The service tech that came out to my house was just as knowledgeable. Felt very comfortable and secure that I hired a good company. I just called them again in 2026 because I thought I had another infestation. Their prices were still affordable after six years. I scheduled my appointment, and then, after three more calls to Doug, I sent him a picture of the pest. Turns out it was tick. Doug was honest and cancelled my appointment, since I didn't need his service. He didn't try to lie or tell me I still needed service. I appreciate the honesty.

I would recommend these guys a million times over. We had a…read moresmall infestation that we had suspected but couldn't confirm for months until finally I found a single bug and caught him in a jar. We called Terminix first for a free inspection but their performance was lackluster. Their guy checked our bedroom but never pinpointed the source of the problem and quoted me $800 for a treatment anyway. Didn't inspire much confidence so I called Affordable Bed Bug Exterminators instead because they sounded so professional on the phone, they quoted me less than half the price and I figured they would be more specialized anyway. When I talked to Doug on the phone, I actually asked him why they're so cheap, and he explained they're a much smaller company with more efficiency and less waste so they are able to charge less. Sold! They sent James out to us the next day to treat our apartment as well as our downstairs neighbors' to be safe and within 10 minutes I was glad I chose ABBE. He located the bed bugs right away nestled away in our headboard and showed them to me. He was so patient and answered my many questions and he was so kind to my neighbor who was overwhelmed with the whole ordeal. His sweet demeanor gave us so much peace in an otherwise traumatizing and violating situation. Afterward I let my bed bug prisoner out of the jar to walk around in some of the treatment sprayed along our baseboards then put him back in the jar to watch what would happen. He was sufficiently dead by the next day. Sorry little blood sucking cretin, it was me or you. It's been almost a month and I'm so happy to report no more bites! So glad we chose Affordable!

I agree with everyone who shared about friendliness. Plus they a can only do the best they can do…read moreconsidering environment. I was irate about results before I researched I shouldt have mopped the same day. My bad. Yelp however won't let me review yelp. They are not subject to their own game. And they won't let me edit destroy or .. edit my rude uninformed review.

This is the second year we have used Rick from Safeway Pest Management. Great prices, successful…read morepest management and Rick always keeps us informed when he is coming--if he is running late--and explains thoroughly the treatment. HIGHLY RECOMMEND!