I can't give them enough stars! Used them on a recommendation of our sons who had squirrels in…read moretheir chimney. Last Fall we woke up to noises in our attic and insulation on part of a lower roof. Nathan came and diagnosed the problem right away. Red squirrels made a home! Humanely (and that was important) trapped 2 and relocated them. These people do a great job and have a heart for the animals as well. Recommend without hesitation. Update 2/4/2026: Had them back again for a mice problems. Solved immediately. Can't recommend them highly enough. Ryan was the tech and he was also excellent!

Responsive, knowledgable technician (Isaac!), timely, and effective. From quote to payment…read moreeverything went smoothly and professionally. I signed up for the recurring services. I noticed a difference outside in days after the initial treatment. Would recommend.

Didn't take care of my mice but tried to sell pest control. Proceed with caution. Very fast…read moreresponse

So here's the thing with Orkin…read more First of all, when they sent the document basically wanting blanket auth to charge anything they wanted on my card...no. I refused to sign that, instead I pay by check for each service. You need to know your rights - you are NOT required to give them a credit/debit card nor should you. I understand in this era of fast payments you don't want to write a check - you go right ahead and give that card while they charge endlessly to where you're forced to do a stop. Go right ahead. I digress. Second, the techs (both of them) were respectful, polite and seemed to want to do the best job. The problem is procedure. Orkin is a "spray and pray" service. They don't triage to understand EXACTLY what's wrong. They'll tell you "oh, that's a free service if you want it", then charge you to fix it. So the spray guys are essentially just spraying chemicals with unknown health impacts to the residents and without understanding whether it's even necessary to begin with. The first guy was specifically told that I needed to understand how insects are even getting in to begin with. He said he would look around. After he was done, he mentioned he had placed stick traps and to keep an eye out. The problem with this: he placed stick traps at two of the window wells that, when the wind really kicked up, I observed that basically there was a 6-inch gap between the floor joist and the well glass, such that you could even stick your arm completely out. He never brought this to attention, but it means there was no way he checked. I remediated these myself with R38. Insects are still present outside with no noticeable decrease. 90% decrease of insects inside the basement (after my insulation install). So that was $150 for (basically) four stick traps that cost about $20 total. Second guy comes, and I tell him to just spray the outside since the inside was an oversight of the first guy and not an actual interior infestation. He shakes his head (at the ineptitude of the first guy), apologizes that happened, the proceeds to spray. The problem with this: he never asked about specific types of insects. The invoice said that he sprayed for spiders only. While it is true that there's a bit of a spider problem, there are way more problems, such as flies that congregate around the outdoor lights, ladybugs (this is a BIG problem), silverfish, and other crawly type insects. So another $100 for a service that didn't cover the actual problem. Someone reached out after I submitted a service review, and I explained the oversight of the first guy (the second guy was just doing his job and never made any direct promises or statements of what he would do). She says, basically, that they don't look for problems, they just spray, it's another group that actually looks for problems. Just like it's another group that does sealing, etc. I told them to cancel immediately (and they don't have my card, so they don't have a choice in the matter). In summary: Orkin's "spray and pray" might work for less aware homeowners, maybe? But it's not the right answer. What they need to do is create a task force approach: - Assessment guy (or gal) goes out there WITH the spray guy (or gal) and WITH the insulation guy (or gal) to do a walkthrough of all known problems. - Assessment person makes a plan with the other two about how they're going to solve the problem. - Between the three of them they rotate visits doing their thing while Assessment person continually checks for needed adjustments to the plan, until the situation is solved. I know why they don't do this. It's because their charges are 95% labor. To do it right, they would need to charge you $500/visit, and they know most homeowners won't do that (because most homeowners won't pay unless and until they know it's fixed). The way you solve that is with a lien if they don't pay. Either way, I would never recommend this. And I'm aware that Terminix and others do basically the same thing.

I've had 2 interactions with Batzner in the past 2 years. They were hired by my landlords to take…read morecare of the absolutely crazy pest problem we have... You see, I am terrified of 8-legged arachnids. They know this, so they plot various attacks in an attempt to drive me out of the house (it's a duplex). Most recently, 3 such evil spawns that were - legit - larger than my husband's hand bombarded the front door while I was outside with my dog, thus preventing me from entering. Thank goodness my husband was home to execute the intruders. In addition to the Jurassic Park sized arachnids, I have house centipedes the size of a mouse zooming around. Now, I have an agreement with these dudes: they can survive and eat the arachnids as long as they remain in the basement. Breaking this agreement generally does not fare well for them. Do you know what it's like to be laying peacefully on the carpet watching a movie, and a "cockamouse" comes running out of nowhere at 90 mph and brushes your hand?! It's seriously yucky. Batzner to the rescue! They showed up within a couple days of calling. They treat all around the outside and inside the house, wherever you would like. The service techs they have sent out have been very friendly, funny, and my dog likes them (that's always a good sign). The treatments we've experienced lasted 8-10 months. Because I didn't hire them, I am unsure of the rates (hence, 4 stars). As long as they can effectively keep the nasties away, they are good with me!

Would not recommend this company. Charged me for services I never received. Called Customer service…read moremany times and they would not let me talk to the management. They also charged me for emergency service, which they came out to the house 2 1/2 weeks later to do the service. They contract out all there services to other companies, no one wants to take responsibility.

Very happy with the service. The owner did a thorough inspection of the property, found where the…read moremice were getting in and closed off the openings. She also cleaned out the nest and mice carcssses she found in the box sill. This was done, all at a reasonable price. We should have called A Pest 2 Go years ago!

This company I rank very high. They are understanding. They explain everything that they're about…read moreto do. They help you to understand maybe how some of these incident may have happened. Very well professional.

Sales lady did a great job explaining the cost and services. Our tech was perfectly on time. Did a…read moregreat job reconfirming everything he was going to do. He also talked me through exactly how the treatments work and how other customers like to do them. He seemed to care deeply about the results of the treatment and I'm looking forward to the follow ups. Sounds like pricing and policies vary by the reps you have. I guess you should read the contract closely before signing up to see if yours are offering fair terms. Here's what ours are: $99 discounted first visit. $129 per quarterly visit. 12 month contract. If you cancel before 12 months you have to pay the diff between the discounted first visit and it's normal price. That normal price is $249 so it'd cost us $150 to cancel.

Extremely aggressive sales rep in our area is harassing neighbors. We have a no soliciting sign,…read morebut he still rung our doorbell twice and knocked. I gave up and answered to tell him no thank you. He wouldn't listen. I told him I had a service already. Wouldn't leave. I pointed out the toddler under my arm struggling and crying for lunch. Wouldn't leave. I finally told him he was being obnoxious and needed to leave. He acted like I was the rude one but STILL WOULDN'T leave. Mark this as the first time I have ever slammed the door in anyone's face in my life. Several other neighbors reported the exact same thing happening. This company's service might be great, but Hoover Street will never know.

They provided a detailed explanation of their service model. They also sent this very quickly. They…read moredid not provide an estimate, which I can understand since they have not been to my house.

We have a hundred year old house and have some seasonal pears that go along with that. I saw the ad…read morefor Rose Pest solutions on Fox 6. We wanted something pet and people friendly. I called and got talked into the maintenance package. I asked right away if I could cancel at anytime. She said yes but didn't explain there is a $150 termination of contract fee. It's important to read disclosures when you get them. We decided to do it because the monthly fee adds up to what you would spend at Starbucks for a month. And then they take care of all bug problems you have like around the exterior as well as the earwigs and any other household pests you encounter included. We have a follow up in 2 weeks. They send you a prep sheet of how to make your house ready for your service. We put our pets in another room for a hour. There was no smell or residue. Our person was professional and explained the whole process.

The technician came over on time even a little early, which was great. He was very good with…read moreexplaining to my wife about what he was doing and what he was using and very thorough. They did everything. Everything was done and thoroughly explained. They are very responsive. This is the greatest pest service. I'm giving them five star which is how I picked them in the first place. they did everything for one price The box elder eagle will be a lot less. It is awesome. We had the bees treatment because they got in the house.

This year's (3025) mosquito herd is massive. Property is acres of field, woods, shrubs & trees. I…read moreexpected only minor relief. Had about a 60% reduction in mosquitoes. This is very impressive. They can't be completely gone & will be back but a least they ate tolerable. Not a waste of time or money at all!​​​

When we got our house we noticed it seemed like there were lots of box elder bugs. We have BMI come…read moretwice per year to treat the house in spring and fall to prevent them. They do a great job are friendly and quick to respond. I would definitely recommend them.

Josh called me in response to my request for a quote. I told him the problems I was having with…read moremice in my home and he gladly had a ten minute conversation with me about options, and actually steered me away from using his services for the safety of my pets. Not many business owners are willing to talk through problems with clients that they know aren't actively spending money with them - this kind of exceptional service isn't something you come across every day. They'll be my first call for future needs.