This is a family-owned business and even with times as tough as they are, you're still treated…read morefairly and like a person. These guys truly treat you like a person and not just like a customer. These are the kind of mechanics that once you find them, you hang on to them no matter how far you live. I live about 80 miles away from them now and I'm still going back when I need service.

Took my vehicle here to get a 2nd opinion in regards to why my vehicle was making a loud noise when…read moredriving over 40-60mph. After the diagnostic Bernardo & William sent me a list of things that needs work on my vehicle. They advised me of what work takes more precedence over another, which is why these guys do HONEST WORK. I decided to get my wheel bearings and AC-belt replaced and it was a night and day difference. No more noise and they gave me a piece of mind that I can contact them should I have any issues in the future. I would recommend this automotive place to anyone who needs a diagnostic and work done. Bernardo, Will and everyone who works there were transparent and looked out for my best interest that's why I would come here again.

So let's get started with what led me to needing a mechanic. Something was leaking from under my…read morecar, and I was thinking it was the central axle. Before I came here, I was already messaging around to get an idea of how much it'll be. The lowest quote was still pretty pricy to me. I came by and after jose looked at my car, he said a quote that was unbeatable to what I've heard so far! He explained that I'd be paying for quality here, and i definitely agree that I paid for quality. He explained why it was more worth it for the supplies he used, and not once did it feel like he was ripping me off. He suggested that I get my car tinted, which I had an appointment already to get the service done. I told him how much I was quoted and he looked at me outrageously, and straight up told me I was getting ripped off . He went out of his way and recommended me to another spot, and during this whole time, was picking me up and dropping me off at my place. 10/10 service! I've found my go to mechanic, and I think everyone should also give jose a chance to be their mechanic.

Jose did me right in a time of need when I came with a problem to him breaking down what I found on…read moremy end and helped me out working on the car and getting the parts I needed. Definately will recommend him to anyone that needs general maintenance on their vehicle. As for the price it was well worth the price for the work I got. Appreciate he could help me out on a Sunday no less to make sure I was kept up on identifying and coming up with a solution.

I've been a client for 11 years now. The best guys, reliable, never an issue and pricing…read moreappropriate. Even their referrals are awesome. They will search for your part! I love and trust them beyond any others. Fantastic shop!

They replaced a fuel pump in my ran power wagon. Offered a very fair and competitive price. These…read moreguys were great, very professional. Did they work quickly and well, really honest mechanics which is difficult to find these days. We definitely do business with them again.

love coming to this shop! not only is the work amazingly done, but the mechanics are honest and…read moreprofessional about the whole thing. i have recommended my father-in-law to this shop & he also believes this shop is the best.

I had a great experience with Bros Auto Performance. Daniel, the owner, is truly on top of…read moreeverything and consistently goes above and beyond to make sure his customers are taken care of. You can tell he genuinely cares--not just about the work, but about the people he's helping. Communication was easy from start to finish, and I really appreciated how transparent everything was. There were no hidden fees, no surprises--just honest, straightforward service. What stood out most is their integrity. They don't overcharge, and they take the time to do the job right. It's hard to find a shop you can fully trust, but this is definitely one of them. I highly recommend Bros Auto Performance to anyone who needs reliable, high-quality work on their vehicle. You'll definitely be in good hands.

They fixed my Alfa Romeo within a week and were very transparent with me. Great customer service…read more/great experience. 10/10. They also send very detailed inspection list. Thank you space auto

Place is horrible they charge you and dont fix crap. They then say itvwas another issue with my BMW…read moresmh

TRUST WORTHY So, was concerned about my catalytic converter…read morethat was replaced by original shop owner, Eddie. Although Alfredo bought the shop he stood by the replacement warranty; no hassle at all. Have been a customer since 2020 and have had all repairs done correctly. If you are looking for expert mechanics that you can trust please go to Eddie's

Bring your car here if you want somebody to do what you ask but leave you with a new problem so…read morethat you have to come back and spend more money. I recently bought some new coil overs and had them installed here. First of all the girl, who helped me set up my appointment didn't even know what coilovers were. She quoted me a price and it seemed too cheap compared to other places including the quote I had gotten from here before so I reiterated and she still gave me the same quote. When I arrived for my appointment the gentleman helping me said your shocks will be ready at this time. I reiterated once more that I wasn't replacing the shocks but I was installing aftermarket coilovers. I told him that I told her three times to make sure because I didn't want to get quoted a price and then charged a different price. Needles to say he agreed to do them for the price quoted then later called saying they need an extra part for the installation that coincidentally costed the difference between the quoted price and the price I had gotten before. So no I didn't pay the agreed quoted price. Which I could live with because I knew it was too cheap but it was still unprofessional because I had gotten a better price elsewhere. I had gotten the installation of the coilovers and a four wheel alignment. The install was completed and I thought I'd get my car back riding smooth as ever but right away I noticed some issues. My car was not smooth at all and I could also hear loud clanging noises when I turned my wheel which never happened before. I had a buddy of mine balance my tires and fix the air pressure and the car felt nice and smooth again but I could still hear the loud clanging noises. I took the car back to this shop for a retorque and let the gentleman know about my concern about the loud clanging noises. Although I had an appointment that I made a week in advance and expected it to not take all day long He said he had a lot of cars ahead of mine and I had to leave the car all day. The part that made me furious was after leaving the car pretty much all day I didn't receive a call or a message explaining what caused the loud clanging noises or explaining what probably happened. I wasn't made aware of what the issue was or how it came about. I simply received a quote upwards of $1200. I asked for clarification on what the quote was for if I had brought the car in for a complimentary retorque and for them to check why the car suddenly started making those noises after they worked on it. The reply I got was what shocked me the most. Two messages. "Retorque is done." "Noise is tie rods.". I was pretty upset at this point due to the fact I didn't have my car all day despite having an appointment and then not even getting an explanation. I decline the work due to the fact I had just paid a pretty penny for the coilovers and installation and didn't want to spend double on another problem I didn't even understand. I show up to the shop hoping for an explanation and possibly to sort things out. The girl who I assume set up my appointment is at the front desk. She sees my invoice and looks puzzled at what she is seeing so she goes and asks the guy in the back about it then comes back to give my keys and invoice. I ask her a question about it and she has no clue how to answer so she runs back to the guy and instead of coming to talk to me the gentleman just sends her back with an answer that didn't even answer my question. The worst part is when I got my car back it was all shaky and a rough ride and not smooth how my buddy had left it before bringing it back in. At this point I decided to count my losses and will never be back to this shop.

More than an auto shop -- people with an incredible amount of heart…read more I have never written a Yelp review before. I've had good experiences and even some where I wanted to leave a bad review, but I never felt strongly enough to actually write one. Until now. Our experience with Vilchez Auto Shop was so exceptional that simply saying "thank you" did not feel like enough. We were visiting Los Angeles from out of town when our vehicle suddenly stopped working. I called the shop in the evening, and Mario told us we could leave the vehicle there and that they would look at it first thing the next morning because they knew we were from out of town. From the beginning, everyone treated us with incredible professionalism, respect, and kindness. It was extremely hot, so they invited us inside where there was air conditioning, offered us water and coffee, and made sure we were comfortable. What really stood out was that their concern went far beyond repairing a vehicle. They explained what they believed the problem was and told us that if the part they suspected wasn't the issue, they would not charge us for that part. They even offered to let us use one of their vehicles while they continued diagnosing ours. Every time we mentioned a problem, Mario looked for a solution. When we were trying to figure out how we would get back home, he offered to help with transportation. When we mentioned that we might take a Greyhound bus, he told us to let him know what time it left and that they would pick us up wherever we were and take us to the station. We barely knew these people, yet they were willing to go that far out of their way to help us. At the time, we had no idea that our trip home would later become even more meaningful. Shortly after returning to San Francisco, we found out that my friend (who's birthday we went to celebrate) was pregnant. We had no idea while we were in Los Angeles. Looking back now, knowing that we were trying to get home safely while unknowingly carrying the beginning of a new life makes their concern for our safety mean even more to us. They didn't know. We didn't know. They were simply good people doing everything they could to make sure we got home safely. Their kindness continued long after the initial repair. Due to difficult circumstances in my family, there came a point when I wasn't financially ready to have my vehicle brought back to me. My vehicle had been at their shop for nearly a month. A business could have pressured me for payment or charged storage fees. Instead, Mario kept checking on me, asking how I was doing and asking about my family. When I explained what we were going through, he told me not to worry, to take care of my family first, and that whenever I was ready, we would figure everything out. There was never pressure. Never guilt. Never intimidation. I even offered to send half of the payment because that was what I could manage at the time. He still didn't pressure me and simply said that if doing that made things easier for me, then that was fine. Eventually, they went even further and brought my vehicle all the way from Los Angeles to San Francisco. They didn't require payment before I had my vehicle safely in my hands. Throughout the entire process, they kept me updated by text, answered my questions, and made sure I knew what was happening. Considering everything they did--the work, time, communication, transportation, patience, and genuine care--I felt the price was completely fair. At one point, I remember thinking, "I can't believe these people are doing all of this for us." We were already dealing with the stress of having our vehicle break down far from home, and somehow we encountered people who kept making things easier instead of harder. To me, it felt like a blessing from God. I believe sometimes God puts certain people in our path exactly when we need them. Mario and everyone at Vilchez Auto Shop were that kind of blessing for us. I even sent them food as a small thank-you, and they were incredibly appreciative. The young man who brought my vehicle to me personally thanked me for it, which meant a lot to me. They didn't just take care of my vehicle. They took care of us. I have never written a Yelp review before, but after this experience, I felt that simply saying "thank you" wasn't enough. To Mario and everyone at Vilchez Auto Shop: thank you for your professionalism, patience, generosity, communication, compassion, and most of all, your humanity. You went far beyond what anyone could expect from an auto shop. You made a difficult situation easier for my family, and we will never forget it. Absolutely deserving of every single star.

My car had gotten its rear bumper totaled by a reckless driver at a parking lot. No one got hurt…read morethank God! Yet, for what was my first time navigating the car mechanic scene at Loma Linda, I am grateful for Vilchez Auto Care's service. Communication was clear and direct. All the people seek the wellbeing of the car, and I appreciate the time they take to provide high quality service. It's also a bonus to see the waiting area be well furnished. The value reflects an effort to get the original, best parts. The people here know what they are doing. God bless you all.

Eddie was very professional and it's easy to se that he takes pride in his work. His pricing is…read morereasonable and it was a quick turnaround. I wasn't able to pick my car up over the weekend but he was nice enough to store it in his shop. I will absolutely be coming back.

I came to Eddie based on reviews and his availability being very good for my work schedule. My AC…read morewasn't working the best so he recharged it for me and tested what was going on. He found the main issue and quoted me a fair number on the spot. When I came back in to do the repairs, he told me he made the room in his calendar for my big amount of work, and got it done quickly. He charged a fair amount given the work ended up being more than initially anticipated, and I felt very happy leaving and my AC in my car is cooling as good as ever. Definitely recommend Eddie!