My experience was great. Brought in my 2008 Toyota Sienna for check up to see if I should keep it or sell it and they provided me with a diagnosis and my to my Delight I will be keeping my van especially since the new ones are 40k and have smaller cargo space behind the 3rd row. Thank Jose for your helpful advice and service. read more

Charged me for a timing chain kit and after that didn't solve the issue they said it was a clogged catalytic converter, which they ended up hallowing out. Ended up with a bill over 3k for a hallowed out catalytic converter. Goodluck getting ahold of the son. Over a year now and still waiting for a callback to resolve the issue... read more

Super friendly, reliable, informative and fair! Definitely got a regular customer in me.

1. This is the first part of my experience with PROSHOP Automotive. My 83-year-old mom's car broke down in Colton and was towed to Proshop Automotive, a nearby AAA-approved service station. She called me for a ride, but with the heavy traffic in Temecula at 6:00 pm, I knew it was going to take me quite a while from Oceanside to pick her up. Thankfully, Urial from the shop kindly offered to drive my mom back home to Temecula. His generosity was a BLESSING, and I felt completely at ease knowing he would take care of her. With her car at their shop, I feel she will receive excellent service because of all the glowing reviews about their customer service, fairness, and professionalism. I'm confident that my mom's car is in good hands. Thank you, Urial, for YOUR OUTSTANDING service so far! We look forward to working with you and fixing the car issue! Warm regards, Terri read more

I would like to leave an updated review about Proshop! This will be my third time coming in for different services and I have to say each time they have delivered. This third time around I took my other car in for service as well as an on going brake issue we were having. After three other attempts at different locations, no one could properly diagnose or correct the brake issues we were having. Almost immediately Jose and his team were able to correctly identify the issue and correct it. I will continue to bring my business here! Thank you again for the phenomenal service. read more

First off some of the friendliest service around! They really go above and beyond and you know you're going to get quality every time. There's not a more ethical shop around. You can tell they truly value their customers. We've been coming here for years, every time we have a car issue they are the first people we call and they're consistent every time. Just one of the many examples of this is my car was making a noise and I thought it would be such a simple fix but they explained what it was, showed me the broken parts and sent pictures while I was waiting so I could see what was going on and approve the work. He recommended things to do and things I could hold off on. I felt like they actually cared and wanted to help me. read more

I drove here all the way from San Diego, It was WORTH IT. They took care of my car as if it was their own! Life long happy customer for sure. THANK YOU so much :) read more

I am willing to drive down from the pass to get my car services done here. I noticed other Yelpers report driving from the low desert to get car care here. I think they have the right idea. My husband has been here to get his brakes done and few other places too. I've never been happy after each maintenance visit with other mechanics. I noticed that the other shops are less concerned with preventative car care. The same way that you get preventative care with a physician, your car should have the same done so that you don't establish huge issues later on down the road. I was very impressed with Esteban! He was very informative and let us know of some areas of concern that he identified while doing a simple brake change. Honestly all points that he brought up were areas that I felt needed to be addressed as well. Our last mechanic never told us any of this info and seemed to brush us off as if he didn't want the work. I'm officially divorcing my old mechanic! ProShop Auto is the place to go! They are very nice, honest, affordable, and get the work done as quickly as possible. It just makes sense to switch. I will be referring all my friends and family here. I'm super happy and look forward to working with them to help keep my car healthy (I'm really emotionally attached to my car, so I need to keep her in the best shape she can be). Go! Go! Go! read more

Proshop Automotive - Inside - Auto Repair Near Me - Colton, California

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Came to get my car serviced for brakes and oil change and received excellent service from the front desk right away. Service techs were very professional and gave me a full detail on the service they were going to perform. My car was left in perfect condition definitely making them my preferred tech for any future services to my car. Great customer service overall - Esteban the owner has a great team. Anabel always has a smile, offers water or coffee and is very professional. Jose is so thorough when he explains things and there is never any feelings of being pressured to make repairs. The shop is always clean. This is the best shop I've ever been to and the only one I'll ever trust. Even during COVID they have taken good precautions with masks, hand sanitizer and even a contactless payment option which is great. read more

Proshop Automotive - Auto Repair Near Me - Colton, California

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These guys... I've been coming to them for 11 years and counting; and every time they treat me like family. Their customer service is awesome and girls, they explain things so we can understand them if you need them to dumb it down a bit. They are appt only now and they are closed on weekends which sucks a bit BUT they're worth the day off to get impeccable work done on your car. They are Covid safe and do practice social distancing. I recommend them and will continue to rave about them to whoever will listen to me. read more

I'm writing this review based off empirical evidence. This is the best automotive experience I have ever had. My mother in law raved about this shop having the best mechanics on the planet. She was right. Esteban knew exactly what was wrong with my Rubicon and had it fixed in roughly an hours time. The service? Amazing! The staff? Fantastic!! Do yourselves a favor I.E., get serviced at Proshop Auto. You will not regret nor regert it. -LD read more

I've used them on 2 separate occasions. The first time it was on a Camry that kept throwing a check engine light for an oxygen sensor. No other shop could figure it out; they kept changing out oxygen sensors. Turns out it was the injectors that were not spraying correctly. The second visit was for a simple oil service on my wife's Sienna, but the level of detail, & the photos conveyed that the car needed much more in maintenance. They got me for a transmission & power steering fluid exchange, but given the photo evidence they showed me, I feel better that I did it. These guys aren't the cheapest, but competent mechanics & the attention to detail deserve the slightly higher prices they ask for. read more

I will never go to any other Automotive shop! They are super friendly, professional, and explain in detail what is needed on your car and make sure you are comfortable. Always easy to do business with Proshop. I know that I'm in good hands when leave my car there. Every 5,000 miles, like clockwork. I love how they take a good look at my car and see what needs to be fixed to avoid possible car issues, they send a full report with pictures and that to me is top of the line! Thank you always Proshop family read more

I would like to say I've received two services from This establishment. They are all courteous, professional and fair. As a female who does not know a whole lot about vehicle maintenance I have to google everything, just to make sure I'm not being "taken" I have to say I feel they are totally trustworthy and have taken very good care of me. They have exceptional communication when it comes to letting me know what's happening with my car and what I need. They conduct a REAL full car inspection, complete with pictures and work approval before they initiate work. I will not go anywhere else now because you get what you pay for and I've also paid TO MUCH and not receive this much attention to detail with regards to my vehicle and it's Maitnence. I'm a very happy customer and I encourage anyone who needs excellent, trustworthy and fair services to come here! read more

These guys are awesome. Other shops wanted to charge me over $2500 for an upper oil pan leak. Jose and the crew used a camera in the engine and found that the leak was a sensor and not inside. Saved me thousands. Definitely my new go to shop. read more

Best shop in town. They tell you all the problems that your vehicle haves . And not just tell you . They take pictures so they can show you too. Very friendly people. read more

The Best service in the Inland Empire. Honest and very experienced. I highly recommend Proshop Auto to everyone who cares about their car. Mcancino read more

Amazing customer service! Very professional and on point. My Dodge Charger's AC system completely took a dump on me. Went to another shop who quoted me the same price, however, they wouldn't guarantee it would be working. Proshop said they would get the job done and if they didn't, they would figure it out. They meet the deadline they set and I couldn't be happier. Definitely coming back here! read more

Great experience with knowledgeable mechanics. The front office staff is so welcoming from the moment I stepped in the door. My car was service was completed within the same day. Reasonable prices and overall an happy with everything. I only take my car here and I recommend them to my family. My mom loves taking her car here because they always explain things to her in Spanish to her and always answer all her questions. The best part is they have a service when they do inspections and they send pictures to your phone. This is really helpful to understand what they're fixing each time. read more

Took my car in again for air filters and windshield wipers replacement. As always, great customer service from Jose. I highly recommend Proshop Automotive for your Automotive needs. read more

First off let's just start off saying these guys are an awesome team, very knowledgeable, kind and very down to earth people. Been bringing my jeeps and prius hear for about 4 years now and I have been nothing but satisfied. Prices are fair and competitive. They offer financing as well which really helps with the more expensive repairs. They are my go to shop and I will continue to give them my business. Keep up the great work! read more

I went to Proshop after taking my truck to other shops. I had issues at other places and one of my friends recommended me to them. Their prices are a bit higher than others in the area and further south, but they definitely give you a valuable service. Their system keeps you up to date with pictures and recommendations, the office staff is always professional and they are clear about the services they provide. I know enough about servicing my truck that I didn't feel like they were trying to take advantage or pull a fast one on me. Highly recommend this place. read more

I always take my vehicles to Proshop every one is very friendly and service exceptional I love that you can make an appointment. They explained everything to me so I completely understand what my vehicle needed and what was done at time of service. Very honest and reliable. Thank you Proshop read more

I love this shop! I've been coming to Uriel for 7 years he is my go to guy! He explains everything thoroughly in a way you understand even for a girl he is fair in price and will come and explain everything before doing anything. My head gaskets had gone out on my car once and without him seeing it he knew what it was just by me telling him over the phone. I couldn't thank him enough for all that he does for my car! He is our family mechanic he does my car, my moms, husband, sister and brother I always recommend him! I wouldn't go to anyone else. His brother Esteban works the front desk and is so sweet an attentive too. Always asking if you're comfortable and if Uriel can't come to talk to you Esteban will and he's just as knowledgable as his brother too! If you need oil changes, tune ups electrical work these are your guys and like I said prices are super fair! I'm always satisfied with their work never have to worry about "oh they did something wrong now I gotta go pay more money" not these guys I'll always come to them. #satisfiedcustomer read more

Proshop Automotive - Back in the day - Auto Repair Near Me - Colton, California

Probably the best automotive repair in SoCal and definitely the best in the I.E. Estaban and his team are passionate about caring for customers and their cars! I love the fact that it's a family owned and operated business! They treat everyone like family here and have fair prices too. I drive a high mileage SUV (over215k) that myself and my service dog and my family depend on daily; the Proshop keeps us safe and sound on the roads. The building has great local history and fun decor. There are also a few food options and a dollar tree within walking distance. Our family all brings our vehicles to the Proshop they're are honest, fair and faster than most automotive repair garages. As with professional service appointments are encouraged and I usually try to plan ahead and schedule one; but on the occasion I have had to drop in during a busy time with last minute car troubles and this amazing team still managed to squeeze us in. They can diagnose and repair anything and use % proper parts. My truck needed a smog check but before that had all sorts of warnings and issues caused by a previous garage using improper parts to cut corners. In just a few days this team had me back up and running like new, keeping me posted along the way and they had submitted my smog paperwork to DMV for me. We are so happy to have found a neighborhood garage we can trust! Thank you so much ProShop Automotive!!! read more

Proshop Automotive - Auto Repair Near Me - Colton, California

My go to spot, always treated like family with top notch work! I love them, let me have your babies! In all seriousness though, go here; you wont be disappointed. read more

I love this mechanic. Jose is a very honest guy and helped me save a lot but checking to see if I had warranty first with Honda and my parts were covered with Honda. Thanks Jose for all your help and your sister too is very friendly and helpful. read more

Came in last year in August and very reasonable prices and very friendly. Had to come back less than a year later for what seems like the same issue as before...will see what they say is wrong with my car now. Hopefully it's not a new issue and they honor their warranty. read more

Proshop Automotive - Inside pro shop. - Auto Repair Near Me - Colton, California

Great auto service as always. You guys are my go to shop because I trust ur skills and service. Whoever needs any auto repairs this is the shop to go. Quick and affordable prices thank u may friends love u guys like family read more

They always correctly identify and repair whatever problems my vehicles have had. They stand behind their work. Also, they take the time to explain the problem and take pictures to make sure you know what is going on. They are very patient and friendly. read more

Small family owned business. Friendly service. The mechanics know what they're doing. I recommend them to everyone I know.

I found this car shop through CarMax's recommended local car shops from their website. CarMax's warranty still applied to my car so I figured I could go to Proshop Automotive since I would be still covered. The main reason why I went over to Proshop was because CarMax's car repair shop was very busy at the time. My 2014 Mazda 6 was built with a manual transmission and I had issue with my clutch. I had my clutch replaced earlier in January 2019, but it started slipping again come time in December 2019. A year was too soon for a clutch to go out especially with only 20,000 miles driven on it. I spoke to Jose and he let me know that same day I could bring my car in, which was a Monday. He was very easy to talk to and let me know that he was going to try his best to get my CarMax warranty to cover my clutch repair job. Since they needed time to look at my car, he ordered me an Uber to get to where I needed to be on the house. He got back to me that same day and told me that since it was a wear and tear issue, CarMax cannot cover me for the repair job. However, the mechanic doing the inspection did notice it was odd that the clutch wore out so quickly. The mechanic let Jose know all of the observations he noticed during the inspection and his conclusion that whoever installed the clutch in January did a bad job. He noticed that the clutch flywheel was sanded with the incorrect tool and the wrong lube was used for the ball baring. The unevenness of the flywheel surface caused substantial premature wear on the clutch. Jose told me that all he could do was note it the observations on the invoice and send pictures of the worn out clutch stuff installed from January. Within a span of 3 days of communicating with CarMax on this issue, Jose was always available in informing me the progress of my car's clutch repair from the disassembly to the resurfacing of the flywheel to the installment of the OEM Mazda clutch. He sent me any pictures I requested and also went as far as talking in a 3-way phone call with the manager of CarMax's car shop. In the end, CarMax reimbursed me with the cost of the new repair job. I noticed that after my car was fixed, Proshop installed new pins under my car to hold the plastic protectors under my car. Before I took out the car from their shop to go home, the mechanic took me for a drive in my car to show how it drove. The shifting and drive was smooth as if I got it brand new. I am very happy with my experience with the help I got from Proshop automotive and I would recommend them to any one who need car repair. read more

I love this shop. It is family owned and is so customer service focused. Joss and Esteban are so friendly. They genuinely provide you with honest service recommendations for your car. They are transparent and they advise you of what is required versus recommended. Basically this translates to if you are on a budget, what you must get done now versus what you can hold off on until a little bit later. I really appreciated that. read more

If you want better quality, better serve, better anything. Don't come here, Low mid shop level over 9,000

They do a great job. Nice responsive family business. Have had a range of services performed and never disappointed

PROSHOP Autmotive is The only place we take our automobiles for service very prompt great customer service reasonable

This is an excellent family-owned business! Jose and Esteban are friendly and professional, and they always provide top-notch service. It's difficult to find a trustworthy mechanic, but here you will find people who conduct business efficiently and honestly. They will provide a thorough diagnostic test of your vehicle without suggesting any unnecessary repairs. This is my go to spot, and I recommend them to anyone who's looking for outstanding work and honesty in a mechanic. read more

So happy to have finally found a TRUST WORTHY auto shop! Have brought my car in 3 times for different services and they've been beyond awesome. They are very informative to what services they provide, how the the vehicle is running, and what work will be needed & done. They do a great job! read more

Great place to get your car fixed! The mechanics are knowledgeable, professional, and friendly too!

Great and timely service. They keep you updated on what is being done to ur car as well as recommend services they see needs done. This is the place to get ur cars serviced and running smooth. I recommend 100% read more