Casablanca Brady Street has been a staple for my girlfriends and I for years even before the patio…read morewas built. We've always loved the happy hour, hookah, and food. We've enjoyed "sip and paints" here, New Year's Eve, when they offered brunch with crepes, and frequented when they had their vegetarian lunch buffet. Unfortunately, things have changed.
1. Atmosphere
The décor hasn't changed. Still sleek, dimly lit, and romantic. The bathroom water wasn't working, and staff seemed aware of it when we mentioned it. How is that sanitary or up to code? Several of the chairs brought to our table were also broken, with bent legs a clear safety issue. It's typically packed on a Saturday like a dance club but it was nearly empty on a Saturday night which may be a reflection of our experience.
2. Service
Our waitress was kind and attentive despite handling a large group, but the busboy was unprofessional. He started clearing plates while people were still eating and even asked my husband to reach across the table to hand over other guests' dishes. It made us feel rushed, even though the place wasn't busy.
3. Food
My chicken shawarma was greasy, hard, sour, and unseasoned, almost as if the meat had gone bad. The potato balls were cut open which I've never seen and underwhelming. My husband and son's wings were over fried and tough, the spinach artichoke dip was clumpy and poorly blended, and others said the lamb chops were "okay." Honestly, the best thing I ate that night was the pita bread.
4. Overall Experience
This used to be our go to for birthdays, Brady Street drag show viewing, and happy hour, but it's gone downhill. Between the sanitation issues, broken furniture, food quality, and rushed service, it no longer feels like "our spot".
SO TO ANSWER YOUR QUESTION.... This was hard to write because I have so many great memories here and I wanted the experience to be better. Sadly, I won't be returning.