A super range of frames for sun and prescription is underpinned by in depth experience across all…read morethe team. The type of customer care that really only comes with exceptional independent businesses. I have been a client for over twenty years and Charnleys never disappoint.

100% satisfaction. GREAT selection of frames from Funky, to Designer, to Classic for all ages…read more GREAT Eye test by friendly and polite optician, helpful staff for choosing frames. GREAT customer service. I've been going to this opticians for over 20 years and they never fail to amaze me with their fantastic range of frames I have had complete strangers complement me on the glasses I have bought from here what more can I say ?!

DREADFUL SERVICE. Pain in my eyes from glasses. Prescription wrong twice to start. Remade glasses…read moretwice. Took them back with pain in both eyes told to go home and wear them. Went back again different woman with dark hair became annoyed and very stern when I said pain in my eyes. I felt intimidated by her. She sent me home sternly to wear them AGAIN! No offer of refund. Never worn the glasses. Ignored! Wrote review on Google and they are refusing to give a refund. And don't be fooled by any reply they give on here as they've refused to refund in the past few days! £149 down the drain. Never again! Specsavers Redditch Sainsbury's.

Great deal on glasses and staff very helpful in giving advice on using NHS voucher scheme for eye…read moretests and for money off glasses, very easy to understand (and well explained) pricing policy for those entitled to NHS assistance with eye tests/eyewear and the staff were very courteous and non-judgemental. Facilities for eyetesting were upto date and testing carried out efficiently and with a minimal wait even on busy days. However they are situated at the top of a very steep flight of stairs

Couldn't scan the QR code that I was given today but Shona was very professional and helpful as…read morealways would always recommend Boots Opticians.

Boots 22/9/22 After arriving at Telford at 3.30pm for an eye…read moretest I had to spend two hours in the shop while nine others came and went to the consulting rooms. Initially there was no-one at the reception desk, so the wait began. Eventually an assistant said 'Someone will be with you shortly' After an hour of being ignored I was given a cursory quick-fire 3-minute test and told to buy new glasses because 'the left eye has changed'. My question 'How much has it changed?' was just ignored with more pressure to buy new glasses. There was no discussion of the test results nor eye health. New glasses were then selected from those on show but there was a further long wait until someone deigned to process the order. They were unable to give me the mandatory copy of the prescription because 'The optometrist has gone home without signing it' It was 5.30pm before I could get away. . The test equipment seems modern, but customer satisfaction is completely ignored.

A very good Specsavers branch. Spread over two floors and they offer eye-testing on site and also…read moreprescriptions and glasses. Their selections are fashionable and the tests are completed very quickly with waiting times kept to a minimum. Glasses are free for children on the NHS and the staff are very helpful.

There is nothing less than one or i would have used it. My wife had a pair of bifocals for 328…read morepounds last November after going back three times they still could not get them right. They suggested she just have a pair of reading glasses and wear the bifocals for walking out although she had just paid 328. That is what she did and paid another thirty pounds for the reading glasses. She has been to another opticians today and they have told they are completely the wrong glasses for her face. We will not be using Specsavers again or ever it was a expensive lesson for two pensioners.

Needed the nose pad on my glasses replaced right before a gig and the awesome staff here did it so…read morequickly I didn't even miss my bus!! The staff were so nice, I really appreciated how efficient and helpful they were (:

Feedback I would…read morelike to provide you with positive feedback ANNA and DAN at The Birmingham high street specsavers which I believe is the best in Birmingham. They are all brilliant in all aspects, their role, their approach, their listening, understanding and their response to the issues in finding best ways to address them. They are not judgemental nor bias. I fully appreciate their time, her hard work and effort. Although it is their job, they truly take that extra mile (goes above and beyond) to ensure that they provide efficient advice and service. And I cannot thank them enough. It is very rare to find one that is very dedicated, who listens and understands. And is willing to do a job to the best of their ability. I greatly value their role and hardwork. And I greatly thank them all. Well recommended specsavers in Birmingham.

Stokes Opticians is a family run business and this is where I get my eyes tested. It's also the…read moreplace where me and my family get our spectacles from. Stokes offer a range of spectacles from adult frames to children frames. Whenever I have been at Stokes Opticians, I have found staff to be very helpful and friendly. It is also obvious the staff at Stokes know what they are talking about. The business has been running since 1980 where they offer personalised eye care service as well as focusing on a professional, friendly service and quality products. Advice on contact lenses, eye care, spectacles as well as sports eyewear are given by staff. I have been given useful advice by staff at Stokes Opticians and their advice is worth listening to. A very well run business in my view and a business that offers excellent service.

Great Sevice at OPTICAL CLINIC, got my glasses in 2 days. The shop is nice and spacious with lots…read moreof frames, compared to my old opticians. I got Bench glasses for £25! The Optician was very friendly, calm and informative, i walked in on the day and got my eyes tested, didnt have to wait ages for appointment. I think out of all the opticians in sparkhill this is the best ive been to, in regards to service, products and care from staff. The staff remember u by name even. really nice people, and the eye test felt complete, they did lots of tests ive never had done before. Thumbs UP!

D and A i have been using for many years now they are located down sankeys corner and have been…read morethere for many years, i find these opticians brilliant always willing to help and always provided the relevant information when needed brilliant. The glasses that they sell are always of top quality even though some of them can be really expensive. There doesn't seem to be a lot of people that go to D and A anymore due to other companies offering better deals etc. But I find them fantastic and a pleasure to deal with they are always helpful.