All of the reviews are spot on. Was looking for a new primary care physician. Took a little while…read moreto get an appointment mainly because it was summer, it was just a physical, I was traveling, and this office had a few Drs out on vacation. Was all explained kindly to me. When I got in, Dr Ziemann spent a lot of time with me to understand what is going on. She's down to earth, compassionate. The office has online access for test results, appointments, and a way to. contact my Dr. I had a question about my results and Dr Ziemann was quick to respond. The front office and nurses all very nice and helpful and kind. They can do own blood tests there so no need to go to 3rd party blood test company.

Elizabeth is lovely, personable and approachable... and most importantly she's taking new patients…read more Sutter Health's new online patient system is pretty slick too, easy to sign up & navigate. If you're looking for a great primary care physician or family practice person - definitely consider Elizabeth.

Terrible. Made an appointment for my parent and myself only to be notified minutes later that the…read moredoctor wasn't taking any new patients. Also the person calling was rude. If the doctor isn't taking any new patients, why is it possible to schedule appointments with him as a new patient on the website? No answer. Complete utter waste of time. Sorry, you only get to make a first impression once. There are no do-overs. It's why it's called a FIRST impression.

Within the last year, service in the Primary Care unit has improved substantially. Hoping this…read moretrend continues!

I am so happy I found a place I can trust to try semaglutide, that I can actually afford. I have…read moreseen Dr. Nisha at her medspa upstairs for years, and when she told me about semaglutide I knew I could trust her. It has literally changed my life. Yes, I had some unpleasant side effects at first but they have dissipated. I've lost a significant amount of weight. It is such a great feeling to feel full and to not have cravings. I just dug out clothes from the back of my closet that haven't fit me for years, and I actually want to go shopping for clothes for a change.

The staff is very friendly and very good at explaining things. The are also very knowledgeable.read more

Love coming back to this office! The best receptionists!…read moreSuper attentive and caring ! Always there to help with any questions. Especially Mayya and Alexandrina, always so respectful and passionate about what they do. I will be recommending this office to all my friends !

Dr. Edwards is a wonderful doctor-one of the best I have encountered so far! Very professional,…read moreconsiderate and timely! Dr. Edwards's clinical as well administrative staff is very efficient in terms of scheduling appointments, returning calls, and communicating test results. Overall,the entire office is very organized, the wait time for us always has been less than 10 minutes. I highly recommend Dr. Edwards and her staff for your medical needs!

Dr. Melnick was my doctor for many years, and also my son's doctor. In all my years dealing with…read moredoctors, I can honestly say you will never find a more compassionate, understanding physician who truly cares about his patients as individuals. After one of my surgeries, he even came to see me personally, which meant the world to me. What I respected most about him was that he was never afraid to tell me the truth when I needed to hear it. At one point, another pain management doctor had me on extremely high amounts of medication, and I didn't even realize how much it was affecting me because I trusted the treatment plan. Dr. Melnick suggested a short rehab stay to evaluate my actual pain level, and it honestly changed my life. By that Monday, I felt like a new person, and I never went back down that road again. Doctors like him are rare. Since COVID and telehealth changed so much in healthcare, I've realized even more how hard it is to replace a doctor you truly trust. I was late to appointments a few times over the years, and I always worried he may have felt disrespected, but that was never my intention. Great doctors are like great family, hairstylists, or dentists -- once you find one, you never want to lose them. I still miss him and that entire office very much...‍‍

Avoid. CT-Scan. 50 year old technology. Academy of Radiology…read morerecommends not to use it. High incidence of causing cancer. Destroys DNA. Never informed of risk so he wasn't looking out for my best interest. Did not call it CAT scan but instead calcium score. Score came back 0% indicating nothing was wrong. Now I have to worry about the damage done. This was done during annual checkup. Just for a Blood Composition. Nothing warranted this. Spent my entire life living healthy to have it destroyed by this doctor.

They recently moved to a new location under a mile away from old one. I had my annual physical…read morescheduled on April 26 and the office didn't inform me of their move to a new address so I arrived at the wrong address. After realizing the office is not there anymore I called them and they gave me the new address. By the time I arrived the new place I got 7 minutes late. The old lady at the front desk refused to give me the service and didn't let me see the doctor. This was quite disappointing for me as I had waited for this appointment for over 2 months and I had taken half day off from work due to my appointment. My primary physician is Mike Melnick who I have been seeing for many years but I am not going back to this place again and trying to find a different practice. The old white lady at the front desk was very rude and treated me with disrespect. I assume she is racist towards people of color. I am quite disappointed and am going to report this incident to BBB, Federal Trade Commission, Illinois Attorney General's office and other consumer rights protection agencies. I am giving them 1 star because there's no option for 0 star.

The doctors are meh -- they have a network of doctors in this Buffalo Grove location. I have been…read moregoing here for years (none the wiser) and have seen: Dr. Melnick (primary) Dr George ***Tip to you peeps: educate yourself about insurance codes!!! I believe they are up-charging patients by utilizing the 99204 code for 5-minute visits and follow-ups. I just thought this was just how expensive healthcare was, and that was just how it was. After consulting with other doctors about how much I pay for doctor visits and the extent of the visits, they suggested that I ask for itemized statements. Upon receiving the itemized statements, I was informed that I was being charged the 99204 code all these years. That being the case, I will be specific and only refer to the last couple visits. Both visits were no more than 5-minutes. The second visit included a strep test in which the doctor said it would take 5-minutes for the results, in which, through thin-walls, I heard him go see another patient, and then 25-minutes later, he came back and talked to me for another 3-minutes. I called the doctors' office on a Thursday, and upon talking to them, they told me the doctor was not in and that I would receive a call on Monday. Surprisingly, they called me back an hour later and their explanation was that the time reported is accurate. When I asked what time was reported, they only said "they reported time". No further explanation was given even after I asked several times, the person would not go into specifics on how much time was reported. I have used them for many years, so this is not a one-off, or me just being disgruntled by one bad visit. I have grown wiser and actually started looking into the codes they are using. How could they know if the time was reported accurately if the doctor wasn't even in to review this with? I will be also reporting this to the Illinois Department of Financial and Professional Regulation and to my insurance company. It is really sad that our healthcare system is like this. This is not even about the money, but the principle. I am fortunate enough to have the money to pay for these bills, but what about those who cannot? I don't think this is fair either for insurance companies or for any medical network to represent their physicians with crooked, already well-paid doctors. All I'm really saying is be smart, don't think healthcare really has to be expensive, and if you feel a bill is too expensive, ask for an itemized bill! You may be surprised with what you'll find.

Palm, leaf massage and wellness is an extremely professional and very reputable company. All of…read moretheir massage therapists are certified and extremely eligible. Today I had a massage with Ira. She is brand new, so I was able to get in easily with her. I was very impressed with her knowledge. I was having difficulty with my neck and foot. The massage was absolutely amazing and I left there pain-free! I definitely suggest booking a massage with Ira. (She is a woman)

It's our first time here and the massage was amazing! Iryna was able to address the tight points in…read moremy body and she patiently explained to me the tightness and what she's doing. I feel more refreshed and lose after. Definitely coming back.