Update after lease ended: The Westgate team was lovely while I was a client: friendly, helpful,…read morehonest, and responsive. Moving in and out of a place is a challenge, to say the least, but they made the process as smooth as possible. Thank you! Just after moving in: My Westgate representative Keri was a superb, informed, patient, and pleasant shepherd through my first rental experience in decades.

I submitted my application through their website as suggested on Zillow. I Submitted my…read moreconfidential paper work, paid $50 for the application and never heard from anyone. Never again. Just paid $50 for nothing not even a courtesy phone call stating property has been rented.

I sent these company about a dozen emails to view a property. I called them multiple times. I sent…read morethem email after email. They requested an ID to view an apartment so I sent them an ID. Then they wanted another ID, so I sent another ID. I booked 6 appointments to tour the property that were all ignored. I followed up again and they tell me I never sent an ID (I did send an ID), and that the property was rented. I could not have done more and been more proactive to view an apartment. They dont return phone calls and they are not proactive. These people are awful. Kia De Borja is totally incompetent.

I hate to say we had a terrible experience with the Mahoney Davison company, specifically with the…read moreowner, Kerry. And, if you are a owner/landlord and actually care about your property, I would strongly advise against using their property management company. As owners of a house in the area, we sought a property management for our house that we were already leasing to tenants. At first I liked Kerry's forthright and stern approach when talking to her but, once we signed on to use their company, she became so awful to us. The way she would communicate with us (email and phone) was flat out rude. Interestingly enough, the person who I had the most communication with was young Sarah. She was the opposite of Kerry: kind, friendly and tried to be as helpful as possible. Perhaps she should run the company? My biggest complaint with Kerry? Over the holidays, our tenant has complained that our nice/new bamboo floor was peaking/buckling. An appropriate response would be to send a plumber to check for leaks, get quotes on repair, get the owners aware and involved. No. Kerry actually was hardly aware of us having MAJOR floor problems until the tenants moved out. Then she was full of ideas (see photo of screen shot). The "floor guy" they sent out didn't know what was causing the peaking (guessed install) and, after that, he stopped working for Mahoney. They never bothered to follow up with anyone else or a plumber. Bottom line, we paid them a lot of money every month to watch out for our property and they absolutely did not do that. I'm not saying our floor problem was directly Kerry's or the company's fault but she sure didn't care what was going on over in our house. We were over 400 miles away and we paid them to watch over our house and we strongly feel that was not on Kerry's agenda. Oh, and walk through and reviewing the property upon the tenant's vacating? Forget it, not Kerry's problem! Kerry, after a year, I see that you just commented on my review. I'm sure my review of your business, in a public forum, was disheartening as YELP was not a thing in the 80s, 90s, etc. and you could run your business without such bad publicity. As all my reviews are, this review was honest and based on MY experience. You knew what you were getting into and gladly accepted a generous portion of rent every month to manage our property. Our tenants continued to contact us and even complained about you to us. Your communication with us was rude and abrupt. You wouldn't even conduct a walk through at the end after all the money you took from us. The floor debacle (lack of attention devoted to it) was the last straw for us. I hope that you turned our experience with you into an invaluable learning experience. Good luck.

Holland was courteous, through, detailed and kind. He represented the landlord, yet always made…read moresure to be available for our questions. He had paperwork prepared, did a point by point walk through and made the process as seamless. High marks for Stepwise!

I employed Bonnie Merrill for several years as a real estate manager…read more It is very difficult for a small landlord (one or two units) to manage all the legal, business-related, and maintenance-related problems. Bonnie handled all of that, and superbly.

Larry Parks Realty is AWESOME. BONNIE Parks-Merrill is AMAZING. She is so helpful, patient, and…read moreINCREDIBLY KNOWLEDGABLE on every step of the escrow process. It was our first time buying a home, so we had so many questions and concerns, and Bonnie went above and beyond to take care of us. She was so patient, and answered every question that we had. She kept track of all the escrow deadlines, so we never missed anything. She's LOCAL, having grown up in Petaluma, so she really knows the area. Also, she's been in the real estate business since something like 1979. Having benefitted from Bonnie's real estate experience, we now realize how important it is to go with someone local, who has years and years of experience. Every day, we woke up, saying, "We are SO thankful that we found Bonnie." So, if you're looking for a great house-buying experience, and you want all your questions answered, go see Bonnie. You'll love her like we do ! Deb

We met Lisa through a referral and we're glad we did. We were in a tough situation and Lisa and…read moreJustin did the heavy lifting for us. We've now known, and use Lisa , for the past 5 years and I would happily recommend her and Justin for any leasing situation you have.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

As a board member of my HOA, I was quite displeased (for a plethora of reasons) with our former…read moremanagement company. After spending a few months reviewing various options, we landed on Steward Property and have been quite happy. Though all property management (and HOA!) business moves a little slower than I would like, that's just par for the course and not indicative of Steward Property. Do we have unhappy homeowners? Of course! They are now being held accountable by Steward, something that never occurred with our previous management company. I would not hesitate to recommend Steward Property to other HOA's.

They refuse to enforce any laws and do not help tenants. Their famous line "frist time I'm hearing…read moreabout this."​ the only way to get anything done is to call over and over again. They call that harassment. That's why they don't help maybe. And they did not remove the porty potty. Anytime you want to call Jeff, you let me know. Still don't know who you are ..

Extremely rude and discriminatory. Very hostile when briefly speaking to. Only need to submit an…read moreapplication and when asking a simple or small question I was met with very rude responses. It was very upsetting interaction.

My landlord of 11 years decided they wanted to remodel and have their son move in. They started…read morebringing contractors etc in every month, invading my privacy for their own gain. I voiced my opinion and then found Mark was in charge now. I paid my rent on time for 11 years! I was a homeowner until this, it was natural to just take care of minor repairs. Mark treated me like a lower life being. He was basically a bully. He bullied my neighbor while replacing a fence. He told untruths every time I tried to speak to him. If you want to hire a rude, bully to run your property, Mark is your guy. I moved and bought a home. So happy to be away from the toxic energy of Mark and the owners who basically stabbed me in the back. Horrible experience. Why treat good renters like ? I am sure Mark will have an excuse as he did with other negative reviews here.

Evan Kishineff is a wonderfully authentic and down-to-earth person which makes him a delight to…read morework with. He is extremely detailed-oriented, so we felt very supported and informed throughout the home-buying process. He communicated clearly to us, gently advised us re: what kind of offer to make, and was always readily available to answer our questions and show us properties we were interested in.

Evan was recommended to us by a friend of a friend. He is an outstanding realtor. He went above and…read morebeyond the call to help us find a house, a task made all the more challenging as we lived many hours away. Throughout the three year process, Evan was always patient, engaged and fully supportive of our quest; he didn't give up on us even when we felt we'd never find the right house. He's also extremely transparent, a great communicator and deeply knowledgeable of the North Bay market. Add to that he's a great guy who is deeply committed to the communities of Sonoma County. We whole-heartedly recommend him to anyone looking to purchase a home in the region.