Update after lease ended: The Westgate team was lovely while I was a client: friendly, helpful,…read morehonest, and responsive. Moving in and out of a place is a challenge, to say the least, but they made the process as smooth as possible. Thank you! Just after moving in: My Westgate representative Keri was a superb, informed, patient, and pleasant shepherd through my first rental experience in decades.

I submitted my application through their website as suggested on Zillow. I Submitted my…read moreconfidential paper work, paid $50 for the application and never heard from anyone. Never again. Just paid $50 for nothing not even a courtesy phone call stating property has been rented.

We met Lisa through a referral and we're glad we did. We were in a tough situation and Lisa and…read moreJustin did the heavy lifting for us. We've now known, and use Lisa , for the past 5 years and I would happily recommend her and Justin for any leasing situation you have.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

We were amazed at how quickly and smooth we managed to buy a new place and then sell the old one…read morewithin a very small time window. She had resources at hand for every task, and new all the right questions and tactics. Highly recommend Denise, both as a professional and a great person!

Who has the patience to help us find our dream vacation house in Lake County? Denise is a dream…read morerealtor, she could look at my face and see.... Uh no way! She worked with us closely until we found our dream house and now we are so excited to be part of Lake County for our vacation fun! Thanks, Denise, we appreciate all you do and all you have done. You are the best!

HPI Property is an amazing company. I have with been with them for several years and different…read moreproperties. We've had such a great experience with this property management team. They are professional, responsive, and genuinely care about the people they work with. Any time we've had a question or issue, it's been handled quickly and without stress. They communicate clearly, follow through on what they say, and make everything feel easy, which is rare these days. It's obvious they know what they're doing and actually take pride in their work. If you're looking for a property manager you can trust and not constantly worry about, I can't recommend them enough

1 Star -- Concerns About Transparency, Accountability, and Tenant Relations…read moreMy experience with HPI Property Management raised serious concerns about their communication, transparency, and overall approach to tenant relations. Property management companies have a responsibility to address maintenance concerns in a timely manner, communicate clearly, and handle security deposits and move-out procedures fairly. Unfortunately, my experience with HPI fell short in these areas. Maintenance concerns required repeated follow-up, communication was inconsistent, and the handling of move-out documentation and security deposit deductions left much to be desired. Even when written documentation was available, resolving discrepancies became an unnecessarily frustrating and time-consuming process. What concerns me most is the apparent lack of accountability when issues are brought to management's attention. Tenants should not have to repeatedly advocate for themselves simply to receive clear explanations, accurate information, and fair consideration of their concerns. Although the financial dispute was ultimately resolved through a settlement, the process raised questions about the company's approach to transparency and customer service. I would strongly encourage prospective tenants to carefully document all communications, thoroughly review lease agreements, and pay close attention to move-out procedures and security deposit accounting. A professional property management company should prioritize fairness, consistency, and accountability--not make tenants feel that resolving legitimate concerns is an uphill battle.

Jessica Yau and her team at MRM delivered rental services far exceeding our expectations!!…read moreMoreover, the bookkeeping reports were spot on, very clear and satisfied our CPA. In addition the staff at MRM is both trustworthy and professional in addressing any and all rental issues. Truly the best. Craig K.

Jessica was our property manager in Petaluma for over 2 years. She was prompt and professional when…read morehandling any issues that came up!

We met Carol at an open house very early in our search for a home. We immediately liked her…read morestraightforward personality and later asked her if she would help us find our first house. We weren't sure if she would be willing to walk some first time buyers trough the process, being an expert in the Novato area where we wanted to buy, but from day 1, Carol made us feel like we were her only clients. I can't even express how easy Carol and her team at Coldwell Banker made this process for us. We didn't make it easy on them, either. Our first offer we wrote was a long shot, and everyone knew it would probably sell far beyond our budget. We also had just 24 hours to write and submit a complete offer. But Carol, her assistant Angelina, and loan officer Bob Weber (who works for Princeton Capital but has an office at Coldwell Banker -- also highly highly recommended) slammed through the paperwork in 24 hours and made it happen for us. We didn't get the house, but we were so grateful to have had a chance. Within days, Carol had us at other open homes and we found the perfect one for us. Carol talked to us at all hours of the day and night and practically held our hands through the process. No question was too silly to ask. She fought for us and arranged inspections, recommending excellent professionals that she knew and trusted, and we were thrilled with their work. We so appreciate her always getting us all the information and keeping the process completely transparent. Even if we hadn't gotten this house, which we were prepared for, we would have been so happy to continue working with Carol and her team. We know that eventually she would have helped us find just the right place. If you are at all considering Carol Courtney for buying, selling, or anything else, all I can say is DO IT. Call, email, text, or drop by Coldwell Banker now. If we ever plan on moving again, we will be calling her first thing. That probably won't be happening because she helped us buy the perfect house, so all I can do now is sing her praises.

Carol is one of the most respected real estate agents in the Bay Area. Not only her clients but…read morealso competitors would agree with that statement. Carol has been an agent for 26 years. She specializes in Novato property, especially Pacheco Valle, but she has assisted clients as far away as Grass Valley, CA. Carol took me on a tour of Benicia. I was looking for property to flip. At the end of the tour she advised me that most of the homes we saw would require more of an investment to renovate than likely could be recovered in a sale, at least in the current market. That piece of information saved me thousands of dollars for which she received no compensation. Thank you, Carol!

We recently used PRANDI property management to find a tenant and get a property rented, and they…read morewere wonderful! Matt and Tara were responsive, easy to work with, and readily available. We couldn't have done it without them and we are so grateful for their help and expertise. Thanks PRANDI!

Moved into a place in Sausalito that I was told would be cleaned up and ready prior to move in day…read more Was forced to sign the lease immediately. When move in date came along. I was BUMMED. The 6K rental was just disgusting. Filthy white carpet, burner out on the stove, overrun yard, broken lights, water leaks. Bathroom old and decrepit. YUCK. To prospective tenants and landlords stay away. I'm also going to put blame on the landlord too tho --They knew how awful this place was but somehow felt like ....leaking water, stained carpet was OK.

W Property Management did a great job placing tenants into our property. It was a seamless…read moreexperience with a reasonable fee that took away the headache of fielding phone calls, showing the property, evaluating applications and eventually drawing up a thorough lease. I won't hesitate to do business with Kristine and her team again.

Like a lot of people our lives changed in October of 2017. We went from living in a home for over…read more31 years that we owned, to becoming renters. I feel so lucky to have met Kristine Mendez our property manager for W Property Management. She is knowledgeable and professional. She has been thoughtful and compassionate in working with us during our rebuilding process. If I needed a property managed without any reservation I would use Kristine with W Property Management.