Commonwealth Family Dentistry is by far the best dental office around. I came to them two years…read moreago from another practice after being frustrated with costs and quality. The dentists on staff are excellent especially with timid patients. I specifically like my dentist's assistant, Beth! She made my experience all the better. I was incredibly nervous and she kept me calm. I felt my old dentist was solely based on the dollar which made the quality of care poor. Commonwealth Family Dentistry makes patients a priority!

I feel I was assaulted with a dental drill by the tech at this dentist office who likes to talk…read moreabout her Lexi's car . When the dentist allowed her to help put a cap on my uncovered tooth that had been just received a root canal, she already knew WITHOUT the cap the tooth was very sensitive to pain because the dentist already tested it after I came to the appointment just to see the sensitivity. When She proceeded to go into my mouth I'm wondering what she doing (he already tested it, and she knows it's painful . So, (without the cap to put on my tooth) she used the drill and said "I want you to see something " she took the drill and hit my naked tooth with that instrument the dentist did and then said "(you can get somebody else if you want)." She hit that uncovered tooth with the drill so fast I almost jumped out the seat it hurt so bad. I read in these reviews where the Doctor or hygienist used anesthetic on someone's gums while scaling back their teeth? I was not ever offered pain relief for scaling. I was told "all the patients took the pressure and pain!". They tried to do my scaling by digging with a sharp instrument in my gums until I screamed in pain. The hygienist thought it was a joke because I was so upset . They did not numb me nor warn me about the pain of having to go into my gums with a sharp instrument. I believe I was assaulted with dental instruments and then made a joke of . I am afraid to go back there after those experiences to tell them my dentures (they made) hurt so bad and look so bad I can't wear them almost not at all. Food gets stuck in the tooth that had the root canal because it's indented and not smooth. They kept trying to get $100.00 out of me at this dentist office. Kept saying you owe us $100.00 but never told me why. I never understood anyway because My dental care was totally insured . So, they finally backed off asking me. But, I believe I was being billed for something I didn't get. When they figured they couldn't just take my money without explanations they just said forget about it. When has a business ever said forget about $100.00?

I give 3 starts only cause this dentist office yes the front desk receptionist Monica is a nice…read morelady, plus the other dental staff, but yeah far as my work done horrible job and I won't be back. Dr. khan is very unprofessional far as his convos he be having with his woman assistants in front of patients and he also has an nasty attitude, they did my crown and it was wrong size & wasn't put in properly, kept calling get appointment get it fixed and have yet to get call back or nothing , playing ring around the roses. So I'm good I don't play when comes to my mouth especially being I model can't be having messed up teeth. The crown is short and I can just pop it in and out, plus it has odor I be having clean it out so don't get infected or give off bad breathe smh!! I'm taking my business elsewhere as you should as well.

Okay so where do I start I was recommended these people…read morebecause they accept Medicade They constantly tried to upsell me thing that wasn't so bad DO NOT GO HERE THEY TAKE ADVANTAGE OF MEDICADE The main dentist will not hold himself accountable to his mistakes He installed a crown wrong in my wife's mouth it doesn't sit properly it hurts daily and it collects food all the time On top of that all of my fill ins cross over on other teeth and now I am unable to floss When I call you guys you send me to voice mail and never call back so I'm going to report you guys on everything for your poor practice

We've been coming here for years and honestly we have no complaints. My whole family comes here,…read morekids included. Dr. Doss is great, she's attentive, never makes you feel rushed, and actually takes time to explain what's going on. If something comes up and you need to get in quick, they work with you on that too. The staff is great as well, they are all very helpful and overall just kind, sometimes that is hard to come by. Honestly if you're looking for a dentist for your whole family, this is the place, it is nice they have several locations but this location is our favorite.

I like the dentists in the practice. The front desk is lacking in customer service and…read morecommunication skills with clearly no management oversight. The front desk acts as if they are doing you a favor to speak with you. The office takes no responsibility for not calling for insurance estimates that are submitted. The response is "you should have called us". You CANNOT get a dental cleaning appointment for 8 months (even though your dental insurance provider pays for every 6 months). With 10 dental hygienists, no one should have to wait 8 months for a teeth cleaning, Avoid VA Family Dentistry and find a friendly, nice dentistry practice that can do a cleaning every 6 months -- NOT Virginia Family Dentistry.

I really enjoyed the quality of service from this dentist. They were super sweet and helpful, they…read moretalked me through everything and explained throughly what all I needed to get done. They explained the cost before And after. I didn't have to wait long, they got me in and out and called it a day, they gave me the cutest gift for being a new patient and choosing them. I also loved Mackenzie, definitely ask her for her by name ! She also had the most adorable freckles. Kyra was so cool, we had a great conversation, she's so hip lol. And I can't forget Claudia, she was so sweet and helpful and she explained everything. I feel as if I needed something explained 10 times she would be the one with the most patience to do it.

There are certain places that make you act like an adult no matter your age. This office experience…read morewas amazing. The staff are friendly, knowledgeable and supportive. They proceeded with extensive care throughout the extraction process. From the front receptionist to the hygienist to the doctor were very professional.

Friendly staff, clean establishment, welcoming environment…read more I was greeted by the friendliest reception and front desk staff. They all smiled and was pleasant towards me. They were speaking on the phone to other patients and kept a friendly and calm demeanor and tone. I met with the dental hygienist Amanda H. and she was so patient and kind. I expressed that I was a coward and she was so compassionate and she had a gentle hand. She explained every step of the process and put my mind at ease. After a short while, Dr. Wong came in and did his examination. He was so nice and had the best bedside manner. He was efficient and thorough and answered all my questions. This is a place that I would highly recommend.

I was beyond unhappy with my experience here…read more The good part is that it is a lovely office and a lot of the people here are very friendly. The front desk staff is amazing. The not so good part is a bit lengthier unfortunately and sort of based on my personal experience. A little back story is that I'm a disabled vet, so generally, all of my care is handled at the VA hospital. Occasionally, when they are very backed up and overwhelmed, they will outsource you to a place in town and foot the bill for it though. Enough back story... Last year, I needed to have a new oral appliance (think like a retainer) made for my sleep apnea when my old one was damaged and the VA sent me here. This place gets the referral from the VA and I have my appointment to come in to have the imprint/mold made to make the appliance. Awesome! Except... they won't make the mold until they do a cleaning. Fair enough. It has been about a year since my last one. Let's do it. But wait... It is going to be a BIG job, so they want to break it up into two deep cleaning sessions and only do half of my mouth each time. *Sigh* Okay. Whatever gets me closer to being able to sleep again. Two separate cleaning appointments later and I go back for another appointment to have my imprint made and, wouldn't you know, I have a cavity that needs filling and they can't make the imprint until after that gets filled. *Annoyed sigh* After that filling, they can't make my imprint because they aren't happy with one of my previously done fillings, and can't (or won't) make it until after they rip out the filling that is already there and redo it. *Frustrated grunt* But they handle all the insurance stuff with the VA, so I just let them do it. I am still in UNBEARABLE pain a week later. I call because at this point, I am pretty sure they messed something up with the filling because even my wisdom teeth removal stopped hurting after two days. They will happily schedule me to come in and check if they messed up... After they clear it with my insurance and receive confirmation for payment. Which was the first time I actually got upset because I am in constant pain, still can't sleep, and they are charging to see if they messed up... Everything gets cleared up and I finally get to go back in after they are sure they will get paid. Obviously they say they did everything right, but they want to schedule another appointment for me to see about a root canal or extraction. But, they will not make my imprint until after I take care of that tooth that is "not messed up". At this point, my perception is that they were intentionally drawing out services to get the VA to pay for them. Whether or not that is actually the case, I still had to reach out to the VA, who did agree that it felt like I was being strung along and was no closer to getting the imprint for my sleep device. They immediately sent me to someone else who DID make the imprint and the device and I was finally able to sleep about 1.5 months later. Again, this is just my perception of my experience here, but I am very happy that I was not the one having to pay for every single appointment, especially a follow-up when I was pretty sure they messed it up.

Just visited Bright Smiles today and couldn't be happier with me experience. The staff is friendly…read moreand accommodating. The facility is clean and nice. And Dr Van was amazing to work with! They squeezed me in, got a lot done in a short amount of time, and set me up to streamline future visits. Can't recommend them enough!

I have to say this office needs to be shut down. The hygienist who cleaned my teeth was extremely…read morerough, like a bull in a China shop and my gums were bleeding. The bull dogs at the payment desk are worthless. When I asked for a printout of the charges and a break down, they were unable to provide it. All I got was a piece of paper telling me what I owed period. They couldn't explain anything only that this is what I owed, period end of discussion. I ended up going to going to Dr Gardener by default after Dr Reed moved back to California. They tried over charging me for my bridge by charging more than the insurance paid and then argued with me. Dr Gardener is about as friendly as rock. I needed a bridge and they make them in the office, and you come back that afternoon to have it put in. These crowns are rough and never feel clean even after brushing. I had a single crown done before I had the bridge put in and I went back 5 times to get it adjusted. I explained the problem I was having, and they never got it right. I finely gave up and went to a new dentist, and she fixed it correctly. Sadly, there was a cavity that was not taken care of when they did the crown, and I had to have it removed by my new dentist and a new crown. If I were you, I would avoid them at all cost.

They are thorough but gentle. The previous owner of the…read morepractice was Dr. David Beam. When he sold the practice, most of the staff remained with the new owner.

Mary is an excellent dental hygienist and has done my cleaning and X-rays several time. She is very…read moreknowledgeable and professional.

This is an awesome dentist office for braces. They made my daughter feel welcomed as transfer…read morepatient. The dentist was nice & patient & explained everything & Michelle was nice & patient & explained everything. Even the office manager, Ty, was nice, patient & followed up as she said she would. My daughter & I Left the office feeling like we've been going here for years. I highly recommend this orthodontist office for your family!!

All three kids have been treated here and now I'm on an adult orthodontic journey. I have never had…read moreissues and would highly recommend.