I took my 3 year old son to the dentist for the first time. We had an appointment for 11:30 and we…read morewere called back at 11:31. The hygienist was so sweet and made my son feel very safe. I had to hold him in my arms because he's not ready to sit in the chair by himself. He had no cavities and Dr Crowell was amazing and very helpful. I highly recommend this practice. See you guys in 6 months.

Love Dr. Cronly but her front desk appointment staff were extremely rude. She wasn't even trying to…read morebe kind. Made making an appointment to get an extraction more difficult than needed. Customer Service is terrible!

I was blown away at the care, friendliness and enthusiasm they showed both of my children…read more They treated my autistic daughter with the utmost patience and understanding. I can't recommend this practice enough.

We've been going here for two years and I just love taking my children here. The staff are…read moreextremely patient and answer all of my questions no matter how silly I may think they are. I love that the hygienists and Dr. Joy display a great working relationship and I trust the staff with the care of my children. I love that they have the play area in the front in the waiting room, the tokens for the toy machines, at the end of the visit, the cavity free wall, and the random drawings and giveaways they have. I did not have that experience when visiting the dentist and am grateful they have such great ideas here.

To me, the front desk person is everything and Maxwell is amazing-- always so helpful and friendly!…read moreThank you for helping fit our reschedule Maxwell! You are the BEST!!!!

I have been using invisalign for only a week officially now and it has been great. I would like to…read moremake a specific mention of Gardner Orthodontics' responsiveness to questions and concerns, all without ever trying to sell me on going with them. I want to mention someone specific in the front desk. His name is Maxwell. He used text messaging to communicate which I found to be a real plus. They know their stuff and I highly recommend!

First, I was greeted with a cheery smile from a ready-to-help Leah. She was the first of the…read more welcoming, friendly people at this super-clean office. I appreciate that the appointment for a cleaning was scheduled very quickly at this Hopewell location. On my second appointment, a professional, experienced, highly-qualified Lissa, gently and meticulously cleaned my teeth. An added bonus was the take-home bag filled with dental goodies. My exam was performed by a gentle dentist, Dr. Son. I look forward to my next appointment and highly recommend this amazing group of people.

Dr. Sheppard and his team provide a relaxed and professional experience. I had a great cleaning…read morewith Sara, she gave me tips on how I could change my toothpaste and it made a big impact. I'd been having trouble with headaches and grinding my teeth. Dr. Sheppard gave me options and advice on how he could help with making me a custom night guard. No more headaches and no more pain meds. They are very upfront on cost and I didn't feel pressured at all. Look forward to coming back for my next cleaning!!

We love Dr. Herrero and hygienist Tabby at the New Kent location. We first took our 12 year old…read moreson there last summer for a tooth extraction and cleaning. We live in Los Angeles but spend summers at our family home in New Kent. My spouse and I just went for a cleaning and have made this our primary dental practice since we are here in the summers and Christmas. The entire staff is super friendly, the space is new and clean. Highly recommend this place.

We have been going to VA Family Dentistry for years and they always provide excellent service and…read moremeet all your needs with an outstanding staff. Had a different dentist this last visit and he was absolutely amazing! Highly Recommended!!!!

We've been coming here for years and honestly we have no complaints. My whole family comes here,…read morekids included. Dr. Doss is great, she's attentive, never makes you feel rushed, and actually takes time to explain what's going on. If something comes up and you need to get in quick, they work with you on that too. The staff is great as well, they are all very helpful and overall just kind, sometimes that is hard to come by. Honestly if you're looking for a dentist for your whole family, this is the place, it is nice they have several locations but this location is our favorite.

After 20+ yrs of being a patient at VA dentistry today I quit their practice. Seems as if office…read morestaff when you call to cancel an appointment decides to cancel not just that one but another for 2/26/2026. I only asked to cancel an appt for 10/14/2025. So when I showed up today as it was on my calendar I was informed that I didn't have an appt. Took time to rearrange my day for this appointment. Walked out seething . Called asked for office manager who did call me back who tried to explain and twist it like I canceled my appointment... didn't feel like I was given a true apology. This wasn't my 1st time with appointment issues. I suppose when your business is so large and have numerous locations and long waits for appointments that quality of customer service goes down the drain. Customer loyalty too isn't important either. Well I won't be recommending you anymore in the future if anyone asks me for a dental group. You can say what you want but trying to be a spin doctor and lay blame on the customer when your staff assumes to cancel future standing appointments without asking and confirming is INEXCUSABLE!!!

TL/DR: Dr. Tart is the best dentist you will ever find…read more Even if you hate going to the dentist, you will love going to Dr.Tart! Long gone are the days when the dreaded "Dentist Appt" notification pops up on your calendar...when you're a patient of hers, you know you're in good hands. She's warm, knowledgeable and efficient! Always on time with her appointments, and gets the job done while also somehow finding a way to get to know you and make you laugh at the same time! I have had procedures done as well as general checkups and her follow ups go beyond the asks of the job. She's pretty "old school" in the best way possible - her job is to help keep your teeth healthy, and I've found other dentists often push you on things you don't need just to make money. Dr. Tart doesn't do this, but if you are interested in stuff like Invisalign or cosmetic (non necessity) procedures she will absolutely inform you on them. Oh! And her staff! I think Dr.Tart has some secret hack for finding the best staff. Like, total unicorns. Denise and Cheryl - y'all rock. (Cheryl is actually the whole reason for me coming here in the first place! As I followed her from another practice.) Thanks Midlothian Dental Center!!!!

I absolutely love this place. The modern feel and the use of technology makes everything super…read moreeasy. The staff is super friendly.

I had the best experience today at my cleaning. I had a new hygienist this visit. Her name was…read moreMakeba (not sure the spelling is correct, sorry if not). She made the visit fly by. I even had to get all my X-rays done. Which can be very uncomfortable. She moved fast to get all 18 done. I told her it felt like 14. lol She was efficient and had a great positive attitude. She deserves all the Star on her own. All of the staff here are pleasant that I have dealt with personally. I would recommend this business.

This is our first intial visit. My wife had pain and swelling and took us the same day. Very clean…read morebuilding, friendly, and patient first priority. The initial paperwork is time consuming but bring your list meds. My wife went in for exam and they set me this week for exam. Delta Dental insurance taken here. At 70 years of age, they were friendly and business like at front desk. A big Army retired salute to our new dental family.