One of the best experiences we had during our wedding process was buying our wedding rings! To us,…read moreit is a true personal moment and Hollywood Diamonds was there for us throughout the experience. There were 3 moments through the experience that motivated me to write this review: 1. No pressure on fees: I told sales associate Linda our budget and she ensured to stay in it. If I was attracted to something a bit more expensive she did warn me before taking it out of display and even showed me comparables that were in my budget. They not only understand a couple's desire to buy wedding rings but understand the bigger picture of planning a wedding itself and therefore are very considerate when discussing prices. 2. The team's patience: My husband and I went into the store not knowing exactly what we wanted. We stayed there for a very long time looking and they never pressured us to buy. They kept advising us to take our time because they understand how big of a decision this is. 3. Very informative: My husband works as an Electrician and therefore they adjusted ring recommendations to rings that don't scratch easily. They also taught me how to clean the rings to keep it an extra shine as well as mentioned how easy it is to resize in the future. If you are a couple that needs heavy guidance like we did, I would highly recommend Hollywood Diamonds. They truly accommodated us in every way and now, we are wearing our dream wedding rings everyday all thanks to the team.

Thank you to the Thai family who provided my fiance and I an excellent experience at Hollywood…read moreDiamond! I had already (surprise) proposed to my fiance with a placeholder ring - the next step for us was to start shopping. We heard about Hollywood Diamond through word-of-mouth, and thought we could sit down to educate ourselves about diamonds, as well as try on some settings. Thach and his wife had the patience of saints to sit down with us for 2 hours to educate us on the 4 C's of a diamond, lab vs. mined, sizing, settings, literally any question and concern we could think of - Thach took seriously and alleviated our thoughts. Overall, it was a very pleasant, low pressure experience and to seal the deal, the pricing was unbeatable when we compared to online retailers. The cherry on top was that we were visiting from Vancouver, and Hollywood Diamond was able to get the ring completed for us in 10 days! That's unheard of, and we are grateful to the Thai family for going above and beyond.

I went to DFL to exchange an old gold bracelet for some 18k white gold wedding bands. Serko gave…read moreme ~$1k less for the bracelet than what it was worth. Then he said I owed him another $938 for the bands in 18k white gold. The bracelet was 35.5 grams of 14k gold. On May 27, '25 , 14k gold was $85.40/g, totalling $3031.70, ..he gave me $2000. When I realized the mistake 1 hour later, I called him and he said he had already sent it to his refiner and the refiner said it was only 11k gold. This was after Serko did 2 acid tests on the bracelet right in front of me. Yesterday I went and picked up the wedding bands, I gave him the $938 as I cannot admit to my fiance that I have been scammed. The 2 bands have a total weight of 12.5 grams, and as 18k white gold is 75% gold and 25% nickle, that is a total of 9.375g of gold, or $800.63. With the theft of $1000 in the sale of the bracelet and the additional $938, I paid $3938 for 2 rings that have ~$800 worth of gold in them. Of course there is labour in the making of the rings , but not $3k. I feel dumb and duped.

I was honestly so traumatized by my experience here…read more The first time we came here, it was because we were in the area. We didn't have an appointment, but we were still greeted by Armen. Armen was nice and he gave us a quick overview on how Diamonds for Less works. He told us it's usually the last stop for people who've already shopped around a bit and know what they want. With that, we left and visited more shops to get an idea of what we wanted. Then we booked an appointment and came back a few weeks later. This is where it went downhill very quickly. Our appointment was with Serko. Based on other reviews, we thought it would be a great experience. It was quite the opposite. To start, he didn't even greet us or ask for our names. We awkwardly entered the office and took a seat (without him offering us one). He actually didn't even say anything and just stared at us. So we started the conversation, telling him about our search so far. We told him that based on our chat with Armen, we think we're ready to take a look at Diamonds for Less' inventory. Again, not much prompting of questions from Serko. I was honestly just so uncomfortable at this point. He didn't seem friendly or helpful at all. He didn't even seem like he wanted us to buy anything. He asked us characteristics we're looking for and we told him the 4 Cs. So he showed us a few. We were looking for GIA certified, which limited the amount of inventory they had. Out of the few he showed us, we liked one and asked to see the GIA report. We noticed it had medium fluorescence and we wanted none. We brought it up and asked if he had any with none. He went on a whole spiel about how fluorescence isn't a bad thing. You can only notice under black light. Why don't we want it? His wife has one with fluorescence! Why didn't we tell him from the start we didn't want fluorescence?! We need to be straight with him. We won't find one with no fluorescence here. I don't even know how to describe how we felt. We wanted to just get up and walk away. Had he asked us in the beginning our preference for each characteristic, he would have figured it out. But instead, he just asked us what we wanted. Fluorescence slipped our mind. Anyhow, we stayed and asked more questions. We asked to compare a few of the diamonds with different characteristics. He asked us why? You're not interested in that one, so why do you want to see it? We thought, "Well, maybe if you let us see it and we like it better, we might?" But we didn't say anything. He then told us he had a diamond in his other location overseas with no fluorescence - Wait, I thought he just told us we wouldn't find one with none here?.... After looking at the GIA report, we thought it was a good option. We were going to another store after and wanted to see their selection first before committing to this purchase. We asked Serko if we could call the day after to see if it's still available. He said it won't be. Someone will probably buy it. So we say okay, can we call anyway to see? He said sure, gave us his card and we left. That's when I could breathe again. There were many other little things that happened or was said during the experience that just made it even more terrible. I wish we had a better experience because they do have good prices! Just not the people we want to be dealing with for a very special piece.

I can't say enough good things about my experience with Gregory. First off, he gave me a full…read moreeducation on diamonds and let me know the difference between the letters on the grading system, and which ones were more important than others. He did the opposite of upselling - he just wanted to make sure I got the best value for my budget. He took his time with me, and I never felt rushed or pressured. He also goes completely above and beyond - once I bought the ring, he let me know that was just the beginning. He is always there for free cleaning/polishing, resizing...whatever we need. You will not meet a nicer and more knowledgeable person in this industry - he is more than fair, and provides amazing prices. We have already recommended him to family and friends. 10 stars!

We couldn't have wished for a better experience! It's an overwhelming process to pick an engagement…read morering, but on our first meeting with Greg he instantly put us at ease and made us feel so comfortable with leaving this important task to him. Not only is he incredibly knowledgable about the design and jewels he was also genuinely invested in our relationship and story. Greg was respectful of budget and gave us multiple options that wouldn't sacrifice quality. He updated us every step of the way, always welcoming our thoughts and dedicated to turning our ideas into a beautiful product. He truly created the engagement ring of our dreams. We were so happy with his work that we also had him design our wedding band (which of course was perfect as well!).

Made you look is my favourite artisan jewelry shop in the city. They have am amazing selection of…read morejewelry made by local artisans, some with mini manufacturing studios right on the premises! The prices are reasonable - you can find something for every budget. And you'd be pleasantly surprised to find men's jewelry as well, including the most adorable cufflinks. The staff is super friendly. It's an absolute delight to peruse this shop. A real gem, no pun intended.

Got my engagement ring here, and we plan to get our wedding bands here too. We couldn't have been…read morehappier with the whole experience. So many different styles and designers to choose from - including some that are more traditional, and many that are not :) The staff was very helpful without being pushy - which I very much appreciated as I was very unsure of what I wanted (or anything else about the process) going in. Would 100% recommend!

i would not recommend this store based on my experience with their after-sales service. My fiancé…read moreand I visited the store because my engagement ring was sliding and we were looking for assistance. Unfortunately, the interaction with Andrea was dismissive and unprofessional from the start. Rather than helping address our concerns, she appeared uninterested and walked away during the conversation, providing only her name and the manager's name. What should have been a simple customer service issue left me feeling frustrated, upset, and unheard. When customers return with concerns about an important purchase like an engagement ring, they deserve to be treated with respect and professionalism. Sadly, that was not my experience Please please don't ever speak to the miserable woman named Andrea I promise you Nothing good will come from that experience.

I love this store. Service is fantastic and the quality and prices are great. I've sent so many…read morefriends and family there and they all end up VERY happy.

This store, which had been recommended by a friend, offers 'by appointment' shopping on days they…read moreare normally closed. Since the day we were planning to shop was a 'closed' day, I called and made an appointment to come look at men's wedding bands. We were stood up! No one was there! I called the store's business number after 10 minutes waiting, left a message, and left. I later noticed that about 15 minutes after we left, the jeweler called and offered a very casual nonchalant apology claiming she had been held up in an appointment, and asking me to call to reschedule. Wow. Not only did this store fail to keep the appointment, they didn't seem to feel that bad about it or realize how disappointing and inconvenient this was for us! Completely unprofessional. We are looking for fairly standard rings and we had a friend's recommendation, so this in all likelihood would have been an easy sale, that they threw away. You've been warned!

I'm probably not going to be in the market for a wedding band any time soon but I wanted to send…read moresome well deserved love to FTJCO. Ryan's dedication ethics and integrity sets him apart from everyone working in the jewlery industry. Not only that but his love for community seeps through his pores. Having had the opportunity to utilize his stunning atelier space for community events I can honestly say that it rivals even some of the fanciest upscale venues in Toronto. Despite not having any need for an engagement or wedding band I have been lucky enough to see the work that Ryan has done for other clients, it's impeccable. I highly encourage you to check out FTJCO , you won't be disappointed.

Love Moissy! They were able to make my dream ring come true! The staff was super patient, while I…read morenarrowed down my choices because they had a lot, but I never felt pressured. We were going to order my ring but we were able to leave with my ring on the same day which was a bonus because I didn't want to wait once I fell in love. Thank you Moissy, I will be back for some earrings soon!

My Fiance and I were so excited to start our ring design at Moissy in Toronto, but little did we…read moreknow it would turn out to be the WORST EXPERIENCE EVER... After 8 trips out to the store because of countless mistakes we in the end got a full refund and are now starting the ring design in a more reliable store. It started with the wrong size in the band, then two resizing mistakes and also two chips in the band and diamond, that i was told was ''meant to be there''. Also after all the mistakes they would send us automatic emails to say our order was ready. Such bad customer service, not even a phone call. They made something so important to us feel like nothing in the end. The ring was so badly done it felt like a second hand ring. WORST EXPERIENCE EVER!!!!!

My family has been going to Garo Jewellers for many many years. They are our go to for all our gold…read morejewellery, diamond rings, watches and all jewellery. Arthur created and designed many rings for me over the years including my engagement ring and our wedding bands. The quality of Garo's craftsmanship is outstanding and so is their customer service. Always welcoming us with a smile when we pop in and catch up. The value of their products is also amazing. Today I purchased a beautiful 10K Italian yellow gold 18" chain and a beautiful cross to go with it. Arthur took his time helping me choose exactly what I was looking for. The chain is so sparkly I just love it. I know I will receive a lot of compliments. Our family will always continue to support Garo Jewellers

I've been dealing with Arthur for 25+ years. I will not go anywhere else for jewelry whether it's…read morefor repair, custom jewelry or something off the shelf. My wife and I used to live in Pickering and moved to Newfoundland in 2007 and we still do business with him by mail/email or in person when we visit Toronto. Keep up the good work Arthur!