I was searching for a specific Seiko watch from the Save the Ocean collection. I called the store…read moreand arranged to go down to see it. They were very accommodating and I bought the watch at a reasonable price. They have a very nice collection of Seikos! I see from one of the other reviews that some customers may not be entirely happy with not being fully allowed into the store. All I can say is, it's a sign of the times and should not be taken personally. Ask some of the business owners on Spadina what life is like these days... As soon as I can I hope to return to acquire another watch from the line. I would strongly suggest anyone interested in purchasing a watch visit the store!

Great service and prices. Experts with all styles of watches. My go to place for repairs and…read morebatteries.

Exceptional!!! This…read moreis the second time I purchased a watch from Kimmy from Berani and she was fantastic. Very professional, hassle free, and a joy to deal with. At the time of the purchase it was with both Kimmy and Saro. Both are genuinely honest individuals that place great emphasis on customer service. I have complete confidence in Kimmy, Saro, and the entire Berani organization, and I am certain they will earn your trust as well!

Amazing shop, great attention to customers. I'm returning customer. Bought a lot of thing from them…read moreand will buy more

When my Ball watch was due for a service I didn't hesitate to use Right Time Inc as the wonderful…read morelady who reached out to me as soon as possible with my inquiry regarding my watch. Olive from Right time was very helpful with guiding me through the steps of sending my timepiece halfway across the country to get my watch there. Olive was very helpful by providing me a shipping label to send my watch there and when I had any serious questions she would simply reach out to me by phone which made it easy to discuss my concerns. My watch now preforms better than ever after the service. However their was a slight hiccup when I received my watch back there was just a small screw missing in the bracelet. That was not an issue for me though as I simply reached out to Olive and she provided me a shipping label and had my bracelet sent back and repaired and back to me in a week and half. I live in Victoria BC by the way making it very quick waiting time. Now my watch is back on its lovely steel bracelet and I'm enjoying it just as much when I first purchased it. If you're looking for a place with amazing customer service and care then this is the place to go! Thank you so much Olive and the rest of the staff for bring my very special Ball watch back to life! You all are truly amazing!! - Brandon Long

I took my watch for battery replacement and was quoted $60. When I asked why a battery was so…read moreexpensive the lady said, "because it is a nice watch." I left to look elsewhere. The same day at Cg Clock and Watch Repair on Queen Street I had the battery replaced in 5 minutes for $15.

Had an enjoyable browse through the selection at Sun Time on a recent weekend in Yorkville. The day…read moreI visited, I found an interesting collection of mostly modern watches. Inventory is available to view online and, minutes after opening, there were already several people looking around the store. It was clear they had been waiting for the place to open so they could check out the pieces in person. Owner Fawaz is a passionate watch guy who knows his stuff. The crystal of my vintage Sub was scuffed and he polished it up beautifully while I waited.

Terrible service, unqualified personnel, sketchy store. Stay away unless looking for trouble.read more

I bought my wedding ring along with an accompanying "sport ring" to go along with it. These people…read moreare the true definition of customer service. They make you feel special from the moment that you walk in the door, they are very knowledgeable about their products and go the extra mile to ensure that you get the product that you want. I will make all of my future jewellery and watch purchases from them.

I had a positive experience with Bandiera Jewellers, specifically Giogio. I had an issue with one…read moreof my pomellato rings and unfortunately the Pomellato store in Vancouver, British Columbia closed permanently. Giorgio was kind enough to help facilitate the transfer of the ring to Pomellato in New York. Although the process took about one month, Giorgio kept in contact with me regularly and provided me with timely updates which I truly appreciated. I know have my Pomellato ring and am enjoying it. As there no longer exists a Pomellato in Vancouver, BC, I will definitely purchase future Pomellato Jewellery pieces through Bandiera Jewellers as I was impressed with the customer service and timely communication updates. Thank you Giorgio!

Being around jewellery my whole life I have found a great appreciation whenever I am able to…read moreconverse with someone who has a broad and profound knowledge of jewellery and its history. I can honestly say that the moment I stepped foot in Kavar Jewellers and I started speaking with Jonathan I knew I found someone who appreciated jewellery almost as much as I did. I was looking for a Seiko Prospex watch and Jonathan was able to divulge the history of the company and how they came up in Japan as the first ever divers watch; thus giving this product the history it deserves. The professionalism displayed by Jonathan was something rare in this industry and I just wanted to say it was a pleasure sharing a conversation with you. Cheers

Purchased a watch for my wife's Christmas present. Never told store policy is no refund till I…read morebrought the watch back because it didn't keep the correct time. Maybe store policy should include transparency, honesty and integrity. When sales associate called Abraham K. still nothing done but a store credit. If policy would have been mentioned would have never bought the watch.

On March 19, 2025 I bought stud earrings and a s.steel black, polished layered cross, with 22inch…read morenecklace. The lady that was dressed in black that was working there was polite and professional. I highly recommend this place.

I was shopping for a Fredrique Constant watch. I had seen a video of Kevin O'Leary (aka Mr…read more Wonderful), who is collector of expensive watches, interviewing the head of FC. He viewed the full range and was amazed by the quality-price ratio. There was one of their watches that appealed to me. I called different jewellers and none would give me a discount on the $3695 price. I called Sean at Mani, a major dealer for FC watches and was thrilled that he offered me a 15% discount. He also provided rose gold deployment straps for both of the straps, which I was quoted an extra $300 at another retailer. I highly recommend Sean at Mani. He did everything promised. I am thrilled with my purchase.

Totally unsolicitated. I have nothing but total satisfaction in my dealings with this…read moreestablishment. having purchased two Seiko watches over the past 3 years, one Presage with mechanical movement requiring wrist movement ensuring consistantly wound and my secound Seiko Quartz, battery operated which offers 3 years of total precisionI had a minor problem wi thE Presage and when I returned to the Dealer for assistance which I received immediatelty. They offer a service which is total thanks to their total product knowledgeand the staff are an absolute GEM to do busiiness with after an absence of 3 years betetween my purchses I was amazed when she remembered me So,if you are looking for an estabishment, look no further. You wont get this service from an online retailer. retail prices too match or lower. Oh! I never have problems when I phone them, then again I alaways know when I make a phone call Sign me Totally satisfied. John B. Bignell North York On.

Called this place and they answered the phone "Hello"…read more I had to ask if I'm calling the right place and she said very rudely "Yes" I than ask what time do you close today (malls usually close at 5pm on Sunday but figured to ask just in case I don't wast a trip Her reply. "Now". In such a rude tone Customer Service is truly a lost art. Will never shop here and would rather give my money to those better deserving of it.