I took my 2006 Mazda three and to have an AC belt put on. I cut the belt off myself because it was starting to shred I worked in the service department at a major dealership for 15 years. I seen when these belts break do damage to the radiator fans that was my reason to cut this belt . I was quoted a price drop my car off just to get a car two days later telling me that my compressor was "seized up" I said no way! My AC worked fine last year I'm the one that removed the belt I just need a new one put on. Then I get a call back telling me that they can't put a belt on because my AC compressor is "falling apart"?! I ask which is it is it falling apart is it seized up I'm so confused?! Please just put the belt on. I was told no, I need a compressor. The lady quoted me $735 I laughed! I said no way I will get my own compressor bring it in and have you put it on. So I went got my own compressor dropped it off at Speedy Muffler again. Finally by the end of the day I had to call for an update they never call you to let you know what's going on with your car. The lady said yeah your car is all done. I was like great! 20 minutes later I received another call from I don't know if she's the owner or what she is. She told me the compressors on but my AC is blowing hot that there is a "wiring issue and they cannot fix my car"... Now I understand from being in the service drive as an assistant manager for many years are in a large dealership things happen when you get into working on a car..
However, when I went to pick my car up I straight up ask the owner did they check my fuses? Both the mechanic and the lady/owner both said "yes" again repeating themselves saying it's a wiring issue we cannot fix it. You have no power anywhere. So when I went home ended up getting sick I was in the hospital for a few weeks when I got out I was determined to fix my car I knew the summer before it worked fine. What I did is I replace a 7.5 AC magnetic fuse which basically kicks the pressure compressor in and out. Then I went to Walmart paid $36 for Freon my car is blowing ice cold! Just like I stated before all I did was ask a lady to replace a simple belt she tried to sell me a $735 job which still would've not fix the issue because obviously the mechanic never did check my fuses! A simple fuse and Freon would've solved the problem. I will never return back to the shop again buyer beware please don't ever let them sell you something without getting a second opinion! The only reason I would go to the shop is because it is partially owned by veterans and I wanted to support them. I am sad to say I will never return to that shop ... there's no way the mechanic check my fuses I used a paperclip bitted over into a U-shape stuck it down in my AC relay and I definitely had power so going through the proper steps of checking fuses that's when I realized the 7.5 fuse was blown once I replace that the compressor kicked on filled the Freon up and everything's working fine! They lost all trust for me. Not only to mention I am on disability and for what I paid for the compressor that I bought in the labor that they charged cost me around $275 that's a lot of money for somebody on a fixed income! When it was unnecessary. I felt lied to. I hope other people read this before considering Speedy Muffler in Circleville Ohio.
I've had my car in multiple times they put parts on your car don't call for authorization when you show up your pricing is a minimum of $100-$150 higher I've had this argument multiple times who authorized the parts and who authorized the adjustment in the estimate? Because I never get calls?! I'll leave it at that all I'm saying is Speedy Muffler lost a customer today that was loyal and wanted to support veterans. I think them for their service however the mechanics need better training or the guy that worked on my car needs a new multi meter which checks power to the car! I'm not a dumb lady cars is all I know service/sales. So I figured it out in a matter of a half hour after going through every fuse associated with air-conditioning. And you're telling me a mechanic couldn't figure that out. The last thing I'll say is the compressor they removed from my car which I insisted multiple times was still good I had it tested and it works perfectly fine so now I have it up for sale to get some of my money back!
This is so uncalled for and if they would've just done what I asked them to do in the first place.
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