They ran a full diagnostic on my BMW. These guys are great. Reasonable prices, friendly and…read moreknowledgeable staff.

Extremely disappointing experience and a complete lack of accountability…read more After having my vehicle was serviced here, I discovered damage to another part of my car. When I brought it to their attention, I was immediately told it couldn't have been caused by their work. On top of that, I was quoted a significant amount for a repair that turned out to be completely unnecessary. When I contacted the shop again to discuss the situation, their response was simply, "Thanks for letting us know." That was their entire response. No investigation, no concern, no accountability, and absolutely no attempt to make things right. It's unacceptable to dismiss a customer's concerns without properly looking into them, especially when there are legitimate questions about damage caused during a service visit. What's even more frustrating is being told something couldn't have happened under their care. I expected professionalism and a willingness to address the situation. Instead, I got denial, an unnecessary repair quote, and a dismissive response when I followed up. The way a business handles a problem says far more about it than how it treats you when everything goes smoothly. In this case, the lack of accountability and complete indifference were incredibly telling and very disappointing. Based on this experience, I would have serious reservations about trusting this shop with my vehicle again. I would also suggest taking inventory of your vehicles condition before and after any service work being performed at this shop to protect yourself better than I did.

The owner of Midtown tire has absolutely no customer service skills…read more He was exceptionally rude, even under warranty service, he expects to be paid. Been going there for decades, WOULD NOT RECOMMEND ANYMORE. He is actually getting worst. No loyalty to his customers

Great service Reasonable pricing…read moreGood selection of tires new and used Been in business many yrs

We have purchased 3 sets of tires from Forest City Tirecraft (Two vehicles and an RV). The truck…read moretires had a flaw in them and needed to be replaced after only 21,000 km. Nancy helped with a Warranty claim and went way beyond what we expected. I now have 4 new Michelin tires and am very happy. I recommend Forest City Tirecraft for all your tire needs.

Great staff, Great place. Nancy and co, are always willing to help you out when in need and always…read moretells you honestly what needs to be done. Been going here for years and always get great service! Highly recommended!

Ron and his team at CKC are amazing. We needed new tires for our vehicle and he was able to source…read moresome within our budget and needs and put them on in a timely fashion. He even gave me a lift over to my workplace while the work was done (I work closeby). Thanks for going above and beyond!

From the owner: Family owned buisness with 30 years experience in the trade. Service to all makes and models…read moreincluding your beloved classic car. We take great pride in our work and are not satisfied till your satisfied. We accept all means of payment. Full warranty on our parts, and we only install the best parts on our customers vehicals. Services provided are done with care and knowledge of the operating systems of your specific vehical and your specific needs.

A business that provides a service 1 week, but not the next. A business that claims removing tires…read morefrom rims is to hard on their tire machines, although, that is the business they are in. A business that lies to potential customers saying they're busy, as the parking lot is empty. I highly recommend Tim's Tires on Dundas St. over this business any day of the week!!!!

They have a bad day and take it out on long term loyal customers who have also sent them lots of…read morebusiness from others. Midtown has much better service and prices. Wish I gave them all the business I've given D&L over the last 20 years!

I completely trust Hanford's (Ridout). They went out of their way today to repair a flat tire when…read morethey were super busy. In the past, they have taken great care of our cars, explaining what is wrong and being truthful if things aren't fixable. Everyone is so pleasant in the shop. I would highly recommend them!

Honest, friendly staff. More than once they've diagnosed a problem and suggested that I check…read morewhether the repair would be covered under warranty. They will advise which issues need immediate attention and which can be delayed a bit. Reasonable prices on tires and storage of same. They give accurate estimates for when the car will be ready. Always pleased with their work; never had to have the same problem fixed twice. A pleasure doing business with them.

Recently, I paid labour, length of exhaust pipe, and use of mig welder, for a sleeve to be added to…read moremy exhaust pipe. Only to find out ( at a different garage) that the work wasn't done, they had only applied putty to the existing pipe. Lesson learned. From now on, I will not take my car to a garage that doesn't invite me in to see the work needing to be done, or inspect the work they claim they did.

We've used this location of Kal Tire several times in the 2 years since moving to London. I've…read morefound the staff to be friendly and helpful. The waiting area is clean and comfortable. We will certainly continue to use and recommend Kal Tire.

Very helpful , honest shop They tried to accommodate my…read morerepairs , testing , and tire switch and tire purchase 3 or 4 times over years Don or Dan was good in explaining things Airmiles too

vehicle will be ready tuesday aug 5 still not ready mechanic cant fix engine light beware o yeh now…read moreaug 6 waiting dont buy

I had a bad experience, they did not replaced a newly defective tire I purchased from them. They…read moredon' have Road hazard warranty on their tires. Bad customer service.

I needed a quick tire change and decided to call around for prices and quick service. These guys…read morewere friendly and accurate on the phone. Once there, I got a quote of an hour wait but 20 minutes later my car was ready. Great service, quick and efficient. Just what I needed.

I have been a customer for approximately 40 years. On March 28, 2024, I had a oil change at your…read moreshoppe along with a rear break job. I drove home and parked in my driveway. I live in a condominium complex. A few days later, when I drove out of the driveway, I noticed a large oil stain where I was parked. No one else had parked there but me so I knew it was from my car. So we can only assume the pan was not wiped properly and hot oil had dripped onto our asphalt driveway in the location of the oil pan. Property Management of our Condominium Complex is not happy with the appearance of our stained driveway and have informed us that we are responsible to have it fixed. Tom Sintzel London, Ontario

The desk guy makes you feel unwelcome and uncomfortable. I've been to a dozen different mechanics…read moreover the years and he is the coldest, rudest most dismissive retail worker ever. Why would any shop put their least friendly man at the front desk? Aside from the terrible bed side manner, he refused to tell the mechanic to open my door from the outside handles since the inside ones were broken. He said they'll figure it out. I said every time they do that it breaks it worse and sometimes I have to climb in from another door, so please just let them know. He said OK, but he did not tell them! I spoke to the mechanic who worked on my car and he wasn't told about the handle. I asked about the price increase and he became upset and flustered, compared it to the price of buying chicken... I said I'm not buying chicken though, I just wanted to know why it's 30% higher in less than a year. I went to keep the paper and he snatched it from me, he said that was the work order I get the bill after I pay... which is actually wrong, I should be able to see the bill before I pay, the receipt is after. The whole thing stinks. I spoke with his manager on the phone later that day, he said ok, ok, ok, and nothing besides maybe I am right to go somewhere else... as if I was the problem here. If I didn't appreciate the good work of the actual mechanics I would leave 1 star. But they are fine. It's the boss and his underling who have the ego problems. 3 stars. Would not recommend unless you like cold and rude in your day.