Very helpful , honest shop
They tried to accommodate my repairs , testing , and tire switch and tire purchase 3 or 4 times over years
Don or Dan was good in explaining things
Airmiles too read more
Absolutely awesome service definitely will be going back for other automotive services on all my vehicles, and the staff oh don't get me started on them they were fantastic great attitudes took the time to fully walk through everything they preformed on my vehicle. read more
Customer service was excellent. Information was straightforward and direct with no surprises. Super fast service and a heated, outside waiting area. Now that's customer service! read more
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6 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
I won't be coming back with the level of service provided here. I had to wait 2.5 weeks for an appointment. They got the job done after about 5 hours of work, but they put the wrong oil in the vehicle (cheaper semi-synthetic, which is not recommended by Ford Canada). I asked which oil they put in and said they did what the manufacturer recommended. They also tried pushing unnecessary service on me. All for a price that is around what the dealer charges, and the dealer uses better oil. read more
I brought my Jeep to Fountain Tire for a stubborn flat. Rob and his staff were surprisingly friendly, patient and solved the problem with minimal concern on my part. The tire was fixed on time, clean and bagged. It was returned in great shape. I would recommend everyone to use the services of Fountain Tire, especially at their new location on First St., just north of Dundas. It has ample parking, warm atmosphere and wonderful staff. Ed Miller read more
I won't be coming back. I had to wait 2.5 weeks for an appointment. They didn't have me in the system when I arrived. Put the wrong oil in the vehicle (cheaper semi-synthetic, which is not recommended by Ford Canada). I asked which oil they put in and said they did what the manufacturer recommended. They also tried pushing unnecessary service on me. All for a price that is around what the dealer charges, and the dealer uses better oil. read more
I was in London for a short stay and required an unexpected repair to my brake lines. I called and spoke with the owner of this store. He was kind, listened and I booked in for the next day. He called with a diagnosis and cost before work proceeded. He is the business man you want to deal with when needing repairs! read more
I had my Santa Fe "check engine light" come on. I called Rob and he said just bring it in to do a diagnostic ..no appointment , no hard sell on work to be done like dealerships, just simple explanation and a quick fix, then on my way
This service is excellent and i highly recommend using Rob and this Fountain outlet. read more
Outstanding customer service in each visit! They and especially Don were very thorough and friendly in our car and tire needs. Highly recommend !! read more