Update to the last review: Sunset View Windows and Doors made it right. They explained that they…read moreare working through some issues with their new hurricane door distributor and assigned their operations manager, Patricia, to ensure all my concerns were addressed. My door has been repaired, and they are compensating me for the inconvenience, which I greatly appreciate. I should also note that my mother purchased hurricane-rated impact French doors for her patio at the same time I ordered my front door from Sunset View. They did an excellent job with that installation. I would likely use Sunset View again in the future.

Henry and his team were fantastic - very professional and made us feel confident in their work.read more

Didn't have the same experience as the previous 3 reviews. Beginning with the sales rep Doug,…read moreAshley, who kept me informed every step of the way and the 3 installers, it was top notch. They delivered and installed exactly when they said they would. Couldn't be happier.

I strongly urge anyone considering Neighborhood Windows & Doors to choose a different provider…read more Windows and doors are a major investment, and many companies offer similar products. What truly differentiates them is customer support; specifically, how problems are handled when something goes wrong. In my experience with Neighborhood Windows & Doors, that support was severely lacking. From poor stucco work to broken window components (images attached), the project was plagued by issues. Some damage was addressed, such as the five windowsills and shower marble/tiles that they broke. Still, I incurred out-of-pocket costs, including $200 paid directly to the installer and $400 for replacement marble. They also broke new shower tiles while fixing the original damage (this remains broken to this day). The stucco problems were particularly concerning. After two unsuccessful attempts to repair the damage (image attached), the company ultimately paid my preferred contractor to intervene. Even though the new contractor tried their best, the stucco still looks slightly different from the rest of the house. I also incurred $600 in additional costs to repaint the exterior walls following two repair attempts ($300 per attempt). Unfortunately, the problems did not stop there. The issues extend beyond visible defects and into areas that only become apparent during a remodel. After renovating my home this month, my new contractor found no insulation underneath the downstairs windows (images with sunlight coming in below). My new contractors stated that the quality of work does not align with what would reasonably be expected for an installation at this price point. To their credit, Neighborhood Windows & Doors offered to fix this, but after their prior failures to repair unacceptable stucco work, I was not willing to risk further repairs. Instead, I paid my new contractor to add insulation underneath and on the sides of the windows, as they advised. Based on my experience and the additional costs required to correct these issues, there are many other companies that offer far greater respect for your home and your money. If you have already hired them, I recommend inspecting your windows carefully, especially the hidden areas.

Fast response and quick service. Professional and knowledgeable…read more Helped me get the right part needed to finish the job.

They did a great job on my house. I am using them again for my condo. That says it all when you use…read morea company a second time.

My name is Richard Perry. I build custom homes in Windover, Titusville…read more Previously, I had written a review that I am unable to remove. That said, I felt ghoasted after the Quote. The fact is, these folks are so good that there's a backup from the time of the estimate to the time of phone contact. I was, in fact, in the queue to be contacted. They contacted me the next day or so. We quickly reached an agreement on 7 absolutely gorgeous shutters, and I am very, very happy. It's nice to work with the best.

UPDATE: Still love Ecoview! Absolutely worth the price and so glad I didn't overpay somewhere else…read more The window that arrived to them damaged was replaced and I haven't had any leaks or issues. Very responsive if I call. My electric bill is $85 for a 2500ft home now. My experience with Ecoview has been wonderful! Our installers were SPECTACULAR. So professional. Bagged every window to minimize construction dust in my home. Vacuumed. They installed thoroughly using the correct long screws and spray foam around every window, then trim and caulk. Didn't damage any of my stucco or drywall. My windows all work great and sit squarely. No complaints at ALL about the installation or quality. Ecoview was my lowest quote for my impact windows but had the best warranty which is why I went with them. At first, the price made me nervous but now I'm so glad I didn't waste extra money with another company. The only feedback I have is that the original estimator (owners son I believe) was young and made some unprofessional comments while he was at my house. He commented about my mattress being on the floor in my room (none of his business but I was clearly moving in- I had boxes everywhere!). I also had to call to check on the status of my windows and called again to schedule. No issues there but be sure to check on things yourself if you want them done quickly! Carlos, the owner, has been spectacular. He came out to my house and met with me before I ordered. He was so thorough, knowledgeable, not sales-y. Really had a wonderful experience working with them. Still waiting on my inspections because one window was delivered to Ecoview damaged and has to be replaced- totally understandable! Once the inspection is done, the screw holes in the photos will be covered by a trim piece. Now that Dorian is approaching, I'm relaxing while my neighbors are boarding windows! BUY THE IMPACTS!!

Stay far away from this company. They use independent contractors and will scam you out of your…read moremoney and services. Do not trust any Ecoview company. Save yourself the stress, lies, and headaches. I would never recommend them to anyone.

Great service - great people! Highly recommend them for all of your window needs. Very professional…read moreand personable.

Ive called twice. First time she brushed me off and told me to call back in a month. Second time (1…read moremonth later), same woman answered the phone and sneered that they were too busy and refused scheduling me for a quote even though I said that I would be willing to wait for the long lead time. Glad they're busy but it wont last because their front line refuses to schedule anything further let alone act with any sense of customer service. Guess she probably did me a favor if this is how they treat potential clients...

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

Had our screens redone. Owner punctual, polite, and did a wonderful job. Would recommend to…read moreanyone who needs this service

Outstanding job! The rescreening was perfect and everything was done as requested and they have…read morethe best prices.