Despite confirming in writing that they warranty their labor, when their tech botched the installation of the windshield in my car resulting in a whistling sound at highway speeds, the company refused to honor the warranty or take any steps to rectify the situation or return calls in over three weeks. The receptionist, Veronica, confirmed that she would speak with the business owner so it is reasonable that any customer should expect this experience should issues arise. Avoid this business and go with a reputable brand. read more

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Great service, great comms, and customer satisfaction, saved my factory windshield. Thanks!

I originally had an appointment set up with a different company. But that's besides the point. I had went in for an oil change at the Honda dealership. My service advisor saw the big ole chip on the front windshield. Gave me the business card for SuperGlass. They highly recommend SuperGlass. The dealership does business with them quite often on a lot of the cars. I trust my service advisor's rec and trust that the dealership does good business with this company so I took a chance. Texted Mike. Got a response right away. Walked me through the steps of what I should tell my insurance company to get them to send the referral to SuperGlass. The process was quick and easy with Mike's help. Mike was responsive, honest, and communicative. Monday morning he texts me back and says, they've received the referral and that the glass has been ordered. Midweek, Veronica texts me and says that the glass should arrive by the end of the week, maybe Friday. Can we schedule for end of week. I said absolutely! We scheduled something for the following week on a Thursday. They were able to come to my job. Veronica had kept me updated throughout the whole process through and through with the technician who was coming to install my windshield. His name is Darius. She told me he would arrive between 10AM-1PM at my job. He was there by 11AM. Called me to let me know that he was on his way and his ETA. Did what he had to do. Glass was replaced. Looks great! Told me that the tech, Doug who calibrates the car, will call me as soon as he heads over as he's leaving another job. Surely enough, Doug calls me. Lets me know his ETA and comes in, grabs my keys, gets to working on calibrating my car. All questions answered and felt like they took care of my car so well. Super pleased at this point. Impressed with the service, the easiness of going through my insurance company w/this company has been easy and such a breeze. On my way home, I noticed that the windshield had some deep scratches on the windshield. I reached out to them the next day, Friday. Let Veronica know I had noticed some deep scratches on the windshield. She asked me to send pictures and told me that she would have a tech reach out to me to coordinate a time and location that he can meet me so he can buff it out for me. Eric and I settled for Saturday. He was running behind, but kept in contact with me through the day to let me know his ETA. Not a problem for me considering he was coming to my place of residence. We did exchange text messages and phone calls, I did let him know that I saw a few scratches, he said no problem, has he'd do his very best to make sure it's as least noticeable as possible. That. day he comes, works on it for about an hour and it looks amazing! Brand new! Not only until after he left did I see the other scratch that I couldn't find when he was there. Texted him immediately, didn't expect him to come back. It's a Saturday, he may have other jobs to go to. So I told him, I'd reach out to Veronica on Monday. Which I did. Explained everything to her. She was more than understanding, since Eric was going to be in the area, she told me he'd reach out to me and see if he can swing by and take a look and buff it out. He again, called me, we agreed for him to come over and it took him literally 30-45 mins and he was done. The deep scratch is gone, like it never happened. I cannot recommend this business enough! The whole team made it quick, easy, and smooth. I didn't have to worry not one bit about my car. Not worrying if they're going to do a good job. If they're going to meet expectations. They surpassed it. Definitely recommend this business for sure. When those rocks and things come flying at your windshield on 95-South and you have damage, get in touch with these guys. They'll put your mind at ease. Highly recommend. read more

The best service around for windshield and glass repair!!!! SuperGlass rocks (no pun intended). We were pretty unhappy when our 2021 Honda Ridgeline, that we purchased 3 months ago, got clobbered by a rock while we were driving down the road. I wasn't sure how to go about starting the process as we decided not to go through our insurance company. After visiting the Honda Dealership, they instructed us to call SuperGlass and we are glad we did. Every phone call, text message and email was prompt, courteous and you could tell they wanted out business. We called them yesterday, they found our new windshield (we decided on after market option) and scheduled a time to come out today for repair and calibration. First thing this morning, I received a text from Darius and he was working on the truck within 45 minutes of that phone call. The new windshield was put on and completed within a short while and we are very happy with the work. Darius was very knowledgeable, professional, friendly and clean. He let Doug know when he was done and we then received a text from Doug when he was on his way to do the calibration needed on this particular windshield. He was also very friendly and professional. We will always call SuperGlass when we need any glass repair in the future. Great job, everyone. Oh, can't forget about Veronica. Such a lovely person to speak with about the scheduling and forms of payment. Thank you!! read more

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Highly recommend Superglass for any windshield issues. They made the process efficient and easy explaining each item along the way. The staff and technician was very professional and accommodating. read more

Had a long crack in my Honda Ridgeline windshield in Titusville. SuperGlass was recommended to me by Honda dealership. Called them and the entire job was done in only a few days. Super friendly, super fast service, super windshield! Wouldn't go anywhere else. Thank you! Helen D. read more

In addition to the glass, my Sprinter van needed work around the frame. Mike at Superglass was extremely communicative and worked seamlessly with the body shop to get the job done. In addition, he was able to secure a windshield $50 cheaper than quoted and passed the savings along. Honest, responsive and great quality work. Highly recommend. read more

Windshield damaged while on the road from Palm Beach, Fla to Bucks County, Pa. Called Mike at Superglass in Melbourne, Fla....a stranger to me!! Within hours, Mike located a factory windshield, coordinated all with my insurance company, sent a fabulous guy to remove and replace the damaged part. I highly recommend this establishment. Bravo! read more

SuperGlass in a locally owned and operated company that takes pride in quality service. Recently experienced a cracked windshield on the highway requiring a replacement for a 2003 Jaguar sedan. I initially contacted the local franchise I saw advertised on television to complete the work and was frustrated by their abysmal customer service, so I contacted Mike Scott from Superglass. He discussed the replacement process in detail to assure understanding, timing and the need for an OEM gasket. Mike also explained that he would manage all insurance requirements. A team of highly experienced installers arrived at the appointed time and performed the replacement with diligence and care. Before leaving, they made sure that the car was clean and provided instructions assuring a permanent, water-proof and secure installation. Most high recommended. read more

One word describes Superglass..."Amazing", from the quality of work to the customer service...Mike texted me that he was finishing w/ a customer & was on his way, the next call was from Mike that he was already outside fixing my windshield..."AMAZING"...highly recommend. read more

Super duper easy to work with. Gave us options. Responsive and very quick to reply. If you need windshield replaced or repaired this is your go to! Great work, service and communication. read more

I have a new Jaguar that ended up with a cracked windshield three months later. Safelite would replace the windshield but said I would need to take it to the Jaguar dealership and have them do a calibration. This is because of all the cameras and electronic equipment installed in the rear view mirror. Mike at Superglass did the install at the Jaguar dealership and had them calibrate it all at one visit. Mike called me every step of the way so I knew when the glass was ordered, received, installed and ready. He even called me the next day to make sure I was happy! Great customer service is practiced here! My first call was to my Jaguar dealership when my windshield cracked. Jaguar immediately recommended Superglass. I can see why! Do yourself a favor and get the personal touch, call Superglass! read more

Incredible service, very kind staff and I would trust them with more than just my car. I would recommend them to anyone who needs windshield repair. Very satisfied and very reasonable prices. -Kyle read more

Mike at SuperGlass Windshield is the Best Hands Down I got a chip on my Dream Car and called three other windshield repair companies locally the first one told me next week at the earliest when I needed It done Asap the next company number two was a local company that said we do not handle my area third company was very rude and gave a very expensive quote. Than luckily I decided to call one more company Thank God I did that's when Mike from SuperGlass came to the rescue he is the Best when dealing with the pickiest person with OCD that's me I don't usually give a review but for this Company Mike at SuperGlass I will take the time cause he is that Good and on point if you are looking for the Best Company with the Quickest turnaround, Affordable and Caring look no further Mike at SuperGlass is the Best!!! read more

Wow! I found SuperGlass based on recommendations on our neighborhood's Facebook group and they proved to be correct. I found that they were okayed by our insurance company, and SuperGlass responded immediately and even came out the same day to fix a small crack in my windshield. Very friendly, quick, superior service. It's nice to have such a positive service experience! read more

Mike was very helpful with my questions about filing insurance and the options to pay for the repair. He arrived early after messaging to make sure that worked for us. He was efficient and professional. I will definitely keep his contact information and recommend his company to anyone in need of windshield repair or replacement. read more

By far the BEST company I have had to use. Mike went out of his way to help me in an emergency and it saved me from having to cancel travel plans. Outstanding customer service and professionalism. Will use Mike on all future glass repair/replacement needs. This is the type of service and quality you can only get from a small company. Love being able to support local small business. Thank you Mike! read more

I have reviewed 3 companies in my life, not because they weren't good but because they do what they advertise. I am writing this review because the difference between good and excellent deserves my time to be acknowledged, you will not regret going with this company over any I have dealt with. I am a USAA member. Safelite must have contract because I was connected with them first ( please be warned of my review of that company). Superglass is whom I chose over any in my area after speaking to at least two I must say from the installers to everyone I encountered they were very knowledgeable and professional throughout my final decision. I was truly impressed and pleasantly surprised to see any company that showed real customer service to the consumer. They called to make sure we were satisfied with the whole process from beginning to end, then upon arriving home today we received a personalized note from the owner thanking my family for choosing his company. Thank you again and always be the difference between good and excellence. read more

SuperGlass did a great job filling a crack in the windshield of my Mazda. The representative was very good at giving us an accurate time frame of when he could come to us and gave us updates. He was very friendly, professional, and informative. The price was reasonable and the repair took about 20 minutes. If I ever need more glass repair for my car I would definitely use them. The company also appears to have great reviews on google as well. read more