Heartwood was a nice stop for warm coffee on a cold afternoon. The coffee shop is located in…read morePinecrest and is convenient if you are shopping. The shop itself has a decent amount of seating and is comfortable. It was hopping at 2p on a Sunday afternoon. There were a mix of people working on computers and what appeared to be families. The coffee was good as were the scones. There were two things that stood out to me. The signs on the counter that you could take to your table alerting other patrons that you are willing to share your table. Also, the sign that they use local milk.

Consistently great coffee and tea drinks. Every time I come here I am very pleased with my drink…read moreand service. I've also tried the breakfast bar which is a mix of dried fruit, nuts, berries, oats, and it is delicious! Great place to catch up with friends or work solo as well, but it is packed so keep that in mind.

Get a free 12 oz of coffee here with any coffee beans purchase!…read more Rising Star Roasters is my destination for a strong cup of coffee. It's by far my favorite local coffee shop chain. I frequent this location inside Van Aken Market Hall. This coffee stand is located right as you walk into the main doors of the market hall. You'll need to go to the counter, order your food and/or drinks, and wait for the order to be called (typical coffee shop experience). Wait can be a little long during peak hours but it's worth it! You can then select various seating options inside the market or outside. Various options are available inside - comfy leather-like couches, leather-like booths, individual or group tables, and high tops. Outside you'll find tables immediately outside of the Van Aken Market Hall or seasonally on the lawn. If you stop by during the right times, you'll find the district bustling with music and seasonal events. It's also always a good idea to pick up a cup of coffee then go cowork at AO or browse the local shops. The menu at this and other locations is concise and simple. You can get brewed coffee, tea, espresso, lattes, and seasonal drinks. The menu is straightforward and not confusing. My morning go-to's are usually perfectly strong iced coffees. I also always pick up something from the specials menu. All specialty drinks are very well made and consistently prepared. I have never had any drinks here that disappointed me. Small batch snacks are available at this location such as croissants and tea biscuits. I sometimes purchase a snack here or patronize other vendors at the market. All coffee beans at Rising Star are top notch. I recently learned that they have a dedicated coffee buyer who travels to coffee farms and brings coffee back to Cleveland. They're also incredibly serious about their roasting process and have a local roastery. How amazing is that especially for a local coffee shop?! You can pick up beans at their location that are named after regions of where the coffee farms are located. Each coffee bean bag has taste notes listed on the bag, choose your adventure! Coffee bean bag prices vary from $16-19. They'll roast them for you and tailor to your coffee preparation method (i.e. coffee press). If you purchase coffee beans in store, you can get free 12 oz drip coffee! You can also order them online and they'll be roasted within 48 hours of shipping. I love to explore their coffees, get something new every time. I highly recommend this location for your coffee cravings! While you're here, look out for notNeutral coffee mug - sleek, 12 oz, and must have. In the words of Rising Star, "a laser-etched Rising Star emblem adds a subtle, sophisticated touch to the side of each piece."

I usually wouldn't spent $6.25 on a coffee but rising star coffee is top notch. My usual cappuccino…read more(which is about $3.25) just wouldn't do when I saw that they had a Mayan mocha on special. Coffee + chocolate + cayenne? Say less! This has become a treat for me while it's in season. Once this special is over I'll return to my old ways. It's so worth every penny. I get it with whole milk. I also love the latte art they do. Check out rising star! Service is always quick and the workers are patient and sweet!

Unfortunately, I didn't love the experience at this location. They were painfully slow. I grabbed…read morea ginger shot from the counter, and only ordered an impossible breakfast sandwich, which just needs to be heated. However, I waited over 20 mins for a pre prepared sandwich. Afterward, I read other reviews and realized slow service is the norm. I don't need to return to this location.

Always slow service here at this location. Regardless of mobile order or in cafe ordering, it'll be…read more30+ minutes waiting for my drink. Don't order food here, or else you will be waiting even longer! Very disappointed.

So glad I could try out this place! The inside is very clean, chic, expensive-looking and calming…read more They have high ceilings, plenty of natural light and a very feminine color scheme and vibe, haha. Shoutout to my boss for being a good sport and agreeing to lunch with me here for my 2-hr annual performance review! I ordered the spicy crab toast $16 and lavender blueberry collagen latte $5. The toast did have enough crab meat but was skimpy everywhere else and was zero % spicy! There were 2 skinny pieces of jalapenos but no extra drizzle of red chili oil or sriracha or anything. The melted cheese was good, but 1/2 slice of tomato, 1 thin piece of lettuce and like 4 strands of microgreens should not have been this pricey. It's fine for a light lunch but at this price I could've gotten a big bowl of authentic ramen with a bunch more ingredients! The latte was good but I wish there wasn't as much ice. My boss ordered a small latte and a PB acai bowl (those were pricey too!). I will say, all ingredients were very fresh and crisp. Just...please a little more! The ambiance was lovely and conducive to a nice work chat but the strong buzz of their blenders and constant whirl of whatever tool/appliance they were using made us have to yell to be heard. Great spot to meet up with a friend but perhaps a little too loud for a work meeting!

One of the best smoothie bowls in town! Love the style and decor with this place as well. The…read moreservice has always been friendly and we have always had a pleasant time the few times we have gone. My wife always gets the avocado toast and I always get their peanut butter smoothie bowl and it never disappoints. We also enjoy that it's in beautiful Pinecrest area so we walk around afterwards. Highly recommend checking them out if you're in the area!

Disappointed coffee was in a warming canister versus fresh. Wasn't very hot. Not the most…read morepleasant service.

Bagels were supposed to be half off today and I was charged full price, very bad start!!!! Biggby…read morecustomer service responded to my complaint and said in the advertisement it specifically says in store deal only. I put up a copy of the advertisement from their instagram sight and I could be wrong but NOWHERE does it say in store offer only! That's false advertising. Biggby customer service can't even admit when they are wrong and try to make it right! The drinks were average at best, a little bit above gas station coffee, one of my drinks was the wrong size. The food was average to bland. I placed my order at 8:45am, 2 of the sandwiches I ordered were with everything bagels and my order was excepted online and completed and I was sent an email that what I had ordered was properly completed.Once I got there to pick up my food I was informed they were all out of everything bagels a mere 3 hours after opening and there first week of being open. There wasn't even a huge line, there were 2 cars in line and I was close by and could see that they hadn't been busy. I asked for 2 Asiago bagels instead and they said ok, 5 minutes later I was told they only had 1 Asiago and the other would have to be a plain bagel. I wasn't even offered any kind of discount or apology for not having what i ordered. So the new store first thing in the morning is out of 2 of the 3 types of bagels they have and the food was very bland. Plus the waffle sausage egg and cheese sandwich was bland plus the price was higher than most and for what you get not completely worth it. Myself and my family will definitely not be customers ever again!!

Each time I come back, I try a drink from their floral snowy whipped cream drink series. I had the…read moreosmanthus fresh milk tea with 30% sugar and felt like the tea flavor can be stronger. I forgot it comes with tapioca and felt like the sweetness of the boba overpowered the tea flavor in the drink a bit. There's always a lot of seating available at this location and the service is quick. Got my drink shortly after I ordered!

Coming from LA, I'd been looking for a boba place to satisfy my cravings so I was super excited to…read moretry Chali! My boyfriend and I came here on a Tuesday afternoon and were able to find street parking easily. The decor of the shop is cute, and ordering at the kiosk was simple; they have a pretty extensive menu so, whatever type of drink you're looking for, they probably have it! We got the coconut matcha and a mango matcha milk, both of which came out pretty quickly. I was unfortunately a little disappointed with the color of the matcha when our drinks came out; it was a very pale green, and didn't taste like they used high quality matcha powder to make our drinks. My boyfriend was also disappointed by the coconut matcha, which didn't taste as good as he expected. I thought my mango matcha, on the other hand, was delicious! The mango flavor was strong and sweet, but not overly so, and I enjoyed my drink! Overall, we'd definitely come back, but probably try different drinks since it seems like this shop doesn't specialize in matcha.

This location always delivers! The customer service if 20/10 stars. Don't let the drive through…read moreline scare you the hustle and the line loves fast. Once at the window the young lady greeted me and made sure I didn't need anything additional. She was all smiles! She made my day! I visited 12/20 around noon. I hate I didn't get her name. My order was correct and tasty.

Longest time I've spent in a drive through in a while. Drink was fine but it took like 30 minread more

Great place in Beachwood! I love their crepes and fast service. Also, as I'm a healthy food fan- I…read morelike fresh squeezed juices that the place offers. My favorite is carrot mix with apple juices- healthy. My favorite savory crepe is honey turkey mustard- I often ask for less dressing because sometimes dressing destroys a taste of a crepe. Try it.

I've been working construction in this mall for the last 6 weeks and this is my go to place. I'll…read moreeat here 3-4 times a week and it's always been great. I've had the Mexican Fiesta Salad, Chicken Caesar Salad, Spicy Chicken Salad- and then all those same as Wraps. They've all been fantastic and fresh. I love the Turkey burger and their smoothies as well. The sizes are perfect for lunch and reasonably priced ($6-$8 for almost all meals). The smoothies are made with fresh fruit which is much healthier than puree's. Expect to wait 5-10 minutes since they make everything fresh with care, but it's totally worth it!

LOUSY!! What were these people thinking ? The decor was filthy, dirty & there was a filthy mess…read moreleft on floor!

This Starbucks location is inside the lobby of the Cleveland Marriott East hotel. As such - it is…read morehas more limited hours and drink options - compared to a stand-alone Starbucks. I visited here several times during my week-long business trip. Each time I ordered the Grande dark roast coffee. Was strong and delicious - got my brain cells firing in no time! #Starbucks

Ordered a tray of cookies for a gift . On the phone taking the order was friendly didn't have an…read moreattitude. When I picked up the beautiful tray people were friendly even though they were very busy . I will be back for a cream puff that looked delicious!

We came here to get takeouts for lunch. They were very busy. There were 2 lines: one for the bakery…read moreand one for food and deli. I ordered a tribe sandwich which had corned beef and pastrami. My partner got the corner beef. Each sandwich got a complimentary chocolate chip cookie. The cookie was so soft and delicious. I loved my sandwich. Typically, most Jewish places would have sauerkraut in the sandwich but this place used Swiss coleslaw instead. I actually liked the coleslaw cause it brought some sweetness to the sandwich. We also got 2 potato latkes. They were cold so we warmed them up before we ate. They were okay. The pastries looked so good, so we grabbed 2 tea biscuits and a mish mash rye bread. The bread had everything bagel seasoning and just came out from the oven. It was so hearty and well seasoned. Overall, we really liked this place and the staff were so nice.