So I just left the Speedway gas station at about 2:00 p.m. on July 31st and I had a very unpleasant experience that I want to share. I went to purchase two 12 can soda cartons for $11. There was a sign posted saying that there was a special 2-12 packs for $11.00. When I got to the register it rang up quite a bit more I asked the cashier what was going on there is a special two 12 packs for $11?
An African-American woman with short spiky braids wearing a white T-shirt not even a Speedway employee store shirt went to look at the sign and came back to the cashier area and threw away the sign. Saying nothing to me without eye contact said to her colleague that was helping me "that deal has expired!" with a nasty tone. I asked I could I please see the sign so I know what's going on? She rolled her eyes at me and reluctantly pulled out the sign. In small print it says expires 5-25 the date is currently July 31st. The signs been up for over 2 months so I asked politely would you please honor this since you had the sign up and you just took it down.
She said "no" with a nasty tone. Then said, "charge him $6.28 each for the regular amount," very rudely!
I said wow your not even going to honor the sign that you had up and you can clearly see it was a mistake. And you took it down and threw it away because, you didn't want other customers to see that misleading sign/ information. She then without any eye contact to me again ignored me and said, to the gentleman checking me out "charge him the regular amount as I said!" She couldn't even look me in the eye I'm sure she was embarrassed of her childish behavior, quick judgment and rude interaction.
I will definitely be talking to management about this particular individual this is not the first time she has been rude and nasty to me and other guests in the store. I would rather have less employees working in the store and wait in line then to have someone who is disrespectful, rude, immature, and nasty, leading the front line of a gas station I've frequented for years. This type of mentality is not permeable nor should we put up with it. Even though this particular individual doesn't like her job she doesn't have to take it out on the customers. We are just there to buy and show our gratitude and patronage to the store. I am very disappointed with her behavior and will take action and I'm definitely going to take this up with management and contact someone on this website as well. read more