Earlier this afternoon, I stopped at the Marathon gas station on the corner of Winnetka and 36th…read moreAve in New Hope, MN and had an experience with a nasty employee. At the pump, I looked to see if there was a sticker saying you had to prepay (cash) before pumping. There was none. I lifted the nozzle, chose Pay Inside and the grade of gas I wanted. The screen said, "Waiting for Cashier Approval". I waited and waited and waited and waited. Suddenly a large African American man came around the corner of my truck and yelled, "What's going on over here?!!" I noted the screen said waiting for approval and I was waiting for that to happen. He yelled, "You have to put your card in the reader!" I told him I was paying in cash. He yelled, "You have to push "Pay Inside". I told him I already did that. Then he yelled, "You have to pay inside first before you can pump!!!" I asked why there wasn't a sticker on the pump to indicate that to the customer (as I've seen such stickers on places who do have that requirement). He again yelled, "There are no pumps in the country where you can pump before paying cash. You always have to pay first!!!" (Calm down already). So I went in to pay in cash first and he continued on and on and on about how there are no pumps in the United States where you can pump before paying and how stupid was I to think so! I told him there certainly are stations where you can pump first and then go inside and pay. He called me a liar and asked me to show him such a place. I told him about another Marathon station in NE Mpls on Johnson Street where I buy gas frequently. I pump first, then go in and pay. And there are quite a few other places where I buy gas that do the same. He called me a liar again and again claimed there are no such gas stations in the United States. So it appears this employee is grossly misinformed and would rather argue with a customer and call customers liars than admit he is wrong or at least could be mistaken. Oh well, it's not like have to ever buy gas at his place again and I won't. Why would anybody subsidize this behavior? To be clear, I have no problem with paying cash first before pumping gas. But every place I've previously encountered that requires this has had a sticker on the pump so you know what to do. Since this pump did not (and I've pumped-first, paid-after at other Marathon stations), it came as a surprise to me when Mr. Yelling Employee came barreling around my truck lambasting me with his incorrect information about how all the gas pumps in the entire United States work. To the manager of this place, Mr. Yelling Employee desperately needs some intense customer service training. Or just fire him. He was the one ringing up customers at about 12:55 pm on 5-3-2025. He reflects very poorly on your business. I can only image the type of encounters other customers have had with this individual.

I always get good customer service and gas is usually cheapest in area. Today for example when I…read morewent inside after filling up the gentleman noticed I was not feeling well. Asked if I was okay and when I told him my ear infection was draining down throat making it sore, he said I'm sorry please help yourself to a cup of coffee on me. Maybe warm drink will help your throat. He had just made it fresh. I love coffee so I took him up on offer and said thank you. Whether or not it helps throat remains to be seen but he certainly made me feel better that he cared.

Helpful cashowes Clean store…read more Close. To everyone & shop s Lots of variety & value. Helpful Friendly.

EZ in and out, it makes a difference compared to some stations squeezed into a corner where the…read morecity zoning rulers just sort of look away. No pump problems except for the video ads blasting out, at least it's better than the C & W Kwik Trip shakes the pump with. No rewards to scan, however here is a tip for Mobil and their related brands. If you get the Smart Card it will work on all the new pumps and you will get ten cents off a gallon. I had the ancient card two years ago and suddenly found it wouldn't fit into the slot or work with the latest technology. Not sure why Mobil-Exxon didn't send me a new one on their own but after a call I received a card quickly and no more problems.

Short version: Don't come here unless you want to pay 35-50% of your battery cost when replacing it…read moreunder full warranty. Following the recommendation of a family member, I came here to get my CR-V's battery replaced in early 2021. The battery failed a year and a half later, and I came back in to get it replaced as it was still under warranty. The employee I talked to was willing to replace it, but said he would charge me $75 in labor (over 1/3 of the full cost of the 3-year-warranty-battery itself). The employee then offered to "cut me a break" on the labor cost since it was a situation where the battery they had sold me had failed and was still covered by warranty. Turns out the "cutting me a break" ended up consisting of taking just 10 bucks off the bill after the service was rendered, ultimately forcing me to pay 1/3 of the battery's cost to replace it despite it being under warranty. Had I brought in a car where the battery replacement was more complicated and time-consuming, the situation would have felt much less underhanded. However, since it takes about 5-10 minutes (max) to replace a CRV battery, and given that this was a situation where the battery they had initially sold me had failed while under warranty, the whole exchange felt like a ripoff. I tried to talk about this to the employee, but he tersely told me that the battery failing was "not his fault." I cannot speak to this establishment's integrity with regard to performing and charging for other auto services, but I would strongly advise anyone who simply needs a battery change to go to one of the many other places in the Twin Cities where installation is free with purchase/replaced for free when the product fails while under full warranty.

Cons: It is located at a convenient location. The store hours goes late. The service is handled in…read morea manner. Pros: PRICE!!! It definitely not a place for cost-conscious customers! They charged me $15 labor for a 5 min work of unscrewing my plate. Almost $50 for checking the electric system, but nothings was check out. My car has a new battery but needed to be jump started twice in 3 three weeks. The AAA guy asked me to charge battery after jump start. This place is the only place open at that time. I asked for battery charging. One guy here suggested me to do electric system check. I asked how much in total it would cost. He told me 40ish. When I picked my car up, the bill ran up to $62. AND they told me they didn't find any problem with the electric system. Should I be happy about this? I will not recommend this place to my friends and I will not do any kind of service here.

These guys are top notch in every way! Every time I go to check tire pressure or oil check, they…read moreare friendly and professional in every way! As far as service and repairs the price is fair and they do a great job every time!! Highly recommended in all ways!! Example ... my prius needed a new light, the cost 5.00 a free car wash and it took all of 5 min!! I mean reallY??? I love Grandview Tire!!!

Very disappointed with their attention to detail. Dropped off a car for 2 issues, handled one and…read moreignored the other. Justin the manager was not apologetic and told us to come back another time, did not offer any significant compensation for their oversight. When I asked for a discount due to their oversight, Justin became angry and told us never to return to Grandview Tire and Auto after we have been loyal customers for years and have spent thousands of dollars there.