I come to the location at least three days a week. The staff is always friendly to me. I get…read moregreeted promptly. The bathrooms are clean. The shelves are stocked. The fuel price isn't too bad. This location is always busy. And normally busy means employees tend to have attitudes. Not this location. I enjoy coming here.

First time coming here to grab some food and drinks after a rough day in Cleveland. It was great I…read morecame here because it was customer appreciation day and I got treated extra special. Clean and convenient store right off the highway. Easy access to the roads. Plenty of cops hang out here too! Plenty of gas pumps.

This is a combination convenience store called "TrueNorth" - with a Shell gas station…read more Stopped in one evening to pick up a couple bottles of V8 juice and bottled water to take back to my hotel and keep in the mini-fridge. As a convenience store - it has all the convenience store goods: sodas, beer, bottled water, coffees and teas, snacks, newspapers, toiletries, and more. #TrueNorth #Shell

We recently stayed in Independence for a couple nights on a fam' roadtrip. We stopped at this Shell…read morestation on our way out of town to head home. There were plenty of pumps for an easy fill-up. Inside, the store was bright and clean, with clean bathrooms as well. We were tempted by the "Fountain Drinks 89-Cents, Any Size" signs, and grabbed a round for the fam', plus some final candies for the road home. But at the checkout different signs read that the 89-Cents deal was only for gas loyalty club members. Since we don't have this chain at home we though awwe, full-price sodas it is. But the kind clerk without question overrode the register to give us road-trip'sters the stellar soda deal. What a sweetheart! We are planning another fall roadtrip to the Independence area, and will stop here again to fill-up, and sign up for the gas club before we do so we can legit partake in bargain sodas next time. :-)

I really appreciate these guys! I needed to diagnose a front-end suspension problem. I asked for…read morean appointment and Al told me that it would be a week before they could get me in. I asked could I drop the vehicle off and they could check it when they got time that day. I dropped it off at 8:15 am the next day. He called me by12 pm with the diagnosis and did it for no charge.

Wow I'm surprised at all the negative comments about this station . We come & fill up on Saturday…read moremorning after eating at Panera Bread & never had any problem . The attendant was very polite!

My review is based solely on stopping in to pick up some cold bottled water and snacks…read more I was on the road for work - and was staying at a nearby hotel - wanting to save some bucks on the high prices that hotels charge for bottled water and snacks - I stopped in here to grab a few things. The bottled water was a "2 for 1" (2 bottles of water for a lower unit price). Found what I wanted, paid at the register and was on my way! #SunocoIndependence

Very clean and organized establishment. For Shell, gas price was great compared to other gas…read morestations nearby. So easily accessible and close to the freeway. Many stalls so I have never had to wait to pump gas! They did take away the car wash though

great selection of everything you could possibly want at a convenience gas station....don't ask to…read moreever use the bathroom because it is always out of order except for employees! At times the clientele can be annoying counting out nickels and pennies and asking to see every flavor of those swisher shells before they spend a whole dollar! Chicken is to die for....draw your own conclusions?