Started coming to this store as soon as it opened. Everything and everyone was great. Never had a…read morebad experience, whatsoever.
This particular store is the closest to where I live, however, I go to two other's more frequently.
With that said, I'm finally done with this one! No one cares about anything, at all, at this store anymore. They haven't had any decent employees since about the 8 to 10 month mark of its birth.
This is literally the only Sheetz I don't feel welcome in. More often than not, the floor is sticky, bathrooms are gross, food is sub-par (to say the least) compared to other stores... And like I said, no one here at this one makes you feel welcome, like every other one you go into.
Not long ago, I ordered a soft pretzel here. I added and paid for ($0.60) the cup of mustard you can add to it while ordering at the kiosk, and or, on the app.
I looked into my bag and I received 3 packets of mustard. I came back in, showed my receipt (to a girl named Kiera (spelling) with blue hair and she proceeded to tell me that she "has been here since the day they opened, this one", and "they've, NEVER, given cups of mustard!" Only packets.
I politely disagreed and she, unsurprisingly, got super heated, started berating me, saying (what she said about being at this store since day one) and "I think I would also know because I'm the district manager too!"
I tucked my tail, said nothing, and left.
Today was my third day back and things are even worse. Same employee interactions (or, lack thereof), all kinds of food orders on the screen with people behind the food area just talking and not working (only one black gentleman was doing anything fyi),sticky floors (and they even have a zamboni type thing that cleans the floors for them) and disgusting bathroom/s (only saw the men's).
And.... Truthfully the reason for this review, there's mold growing in both sinks of the men's restroom. Pictures will be attached, but they don't do it justice. It's so horrific!