Great customer service. The cleaning of my car was done well and in a timely fashion.read more

Customer Service: 5/5 Location: 5/5…read moreService Quality: 4/5 I took my '08 Honda Ridgeline to be hand-washed and have the interior detailed. The front staff was accommodating and helped put together a cleaning package price for me and set a date. When I arrived for my appointment he took the keys and answered all of my questions and then sent me off with an expectation that it would take about 3 hours to complete. The nice part about their location is Tim Hortons being right nearby. I did utilize that in between, of course! I received a text message from them around the 3 hour mark and went to pickup my truck. They gave me a complimentary air freshener when I paid and then took me to inspect their service. I wasn't disappointed. It smelt SO fresh inside, the carpets were incredibly clean, all of the surfaces were clean and you could tell they'd spent time getting into the cracks of things. I will say however, that my steering wheel has never been the same- but that doesn't bother me. Whatever cleaning product they used stripped off the parts of the wheel that had been peeling- about one third of the steering wheel is slightly rough now. But again, doesn't bother me. However, if you have a nice-r vehicle or you're worried about things breaking or being peeled/chipped/etc, I think you should go to a more luxury auto detailer. Aladin is a great service for cars that are daily drivers. It is not a great service for expensive or new cars. I would 100% take my vehicle back to them. For the price and for the incredible clean it was worth it. I was enjoying the 'new/clean car smell' for days after!

Car wash is very good. The car has always come out very clean. The free vacuums are nice free add…read moreon. Only problem doesn't clean moulded mats.

DO NOT GO TO THIS CAR WASH. IT IS FAULTY…read more We were so excited to have a new car wash in the neighbourhood. On the first sunny day, we immediately tried it out on our new truck but were HORRIFIED when our truck got stuck on the track in the middle of the wash. There was a car behind us and the track continued going forward as our truck was stuck and caused the car behind us to continuously smash into our bumper. This caused our truck to jump off the track and continue to cause more damage. The employees of the car wash scrambled to figure out what to do. They didn't have the proper gear to get our truck back on the track - they used rocks and a cone. It was tragic. We spoke to the manager on site and he let us know that they would repair our truck because clearly the car wash wasn't functioning properly. We then emailed the owner or higher up manager about the issue and he replied saying it was our fault and to call ICBC. DO NOT USE THIS CAR WASH. Apparently this happens with new car washes as they get the timing right.

I brought my small SUV here on Monday June 30th for a wash and vacuum. For $40, they hand washed…read morethe exterior, vacummed the interior, cleaned the entire interior, washed the windows inside and out, and washed the tires. They did an incredible job- they were so meticulous and left it spotless. I have a black interior, and a fawn coloured Pug- they had their work cut out for them. My 3 year old also spilt some glitter in the back seat. They got all of it- it was spotless. The young men who washed my car were SO nice and friendly. I would definitely come back again. They did an excellent job. Thanks guys! There is a waiting room with couches, water, and free wifi for customers. I would highly recommend.

my car is clean the price is fair, and the service is really good. I strongly recommend this store.read more

Did a good job with washing my Car. Fast quick efficient! Thanks guys! Accommodating me even past…read more5pm closing time!

Yesterday we purchased the premium wash package and were extremely disappointed with the results…read more When the detailing was finished, the car smelled strongly of vomit--even though there was absolutely no odor when we brought it in. There were also dirty spots left all over the vehicle. The back doors near the windows still had visible dust, and several areas looked like they hadn't been touched at all. I had to reclean the car myself just to remove the smell, and the water turned grey, which makes me question what was used during the cleaning. The mat in the back hatch wasn't even lifted, and the carpet underneath hadn't been vacuumed. The windows appeared to have been wiped with a greasy, dirty rag, and the wheel wells were left untouched. This is far from what I would consider a premium job.

This is a fantastic car wash with a great location Friendly…read morestaff always willing to help Peter is a great man who needs to be promoted to general manager

This is not a self serve car wash…read more I love that before you enter the wash bay, they pressure rinse the tires and wheel wells first. Service is friendly and efficient

I'm pretty fussy over my car, but the owners of this car wash treat each car with such care and…read moreput in extra effort each and every time I bring my car in for cleaning. I'd Highly recommend this place to anyone who wants that extra TLC for their car. I especially like the waiting room with free coffee and TV to watch while you wait. 5 stars!

I'm very sad to have to change my review from 5 to 1 stars. I've been coming for years, and have…read moreappreciated working with the older gentleman and supporting a local business. I have kids and a dog, and my car is always in a condition that is really ready for a good clean. I'm talking some dirt build up and sand etc- no spills or anything major. The max I have paid is under $100 (plus a generous tip). Today I showed up with my car in its usual condition, and waited 10 minutes outside a half opened door with the "open" sign on. I had to call for a couple minutes before someone came and opened the doors. There is a younger man who came in hotheaded- he started rudely saying "oh wow" about the condition of my car. He then said it'll be a minimum $130.00 - which is well above what I paid before. I'm happy to accept up-charges, and pay fairly.. but it was his disrespectful manner that threw me off. He came off as a used car sales person. Trying to upsell. They also only had one car in the shop, and quoted me a long time. He said that "moms with kids" should pay more, and spoke in a mansplanning manner throughout our conversation. He also began shouting at me before I had to politely close my window and wish him a good day. We have three cars that we have been brining to this place for years. They have lost our business over the outrageous upselling, but more so, the hot-headed misogynist that seems to be (trying) to run the show. I'll be gladly paying the same or more elsewhere where they are respectful. "Moms with kids"-- watch out and be prepared for an upsell!