We've used Crystal Cleaners in Hackettstown for several years. The owners are courteous, friendly,…read moreand have never lost or damaged an article of clothing. Prices are fair, location is very convenient. Service is spot-on for the promised date, only once did I have to 'come back tomorrow' but when I checked the receipt I found I was 2 days early! Pleasure to deal with.

Missing cartoon article from inside of Monclear coat. Was unable to review the cameras. Kept…read moreblaming me. Patch carefully removed off. Will never return.

Amazing cleaners and great alterations, they never disappoint!! The customer service and punctual…read moredelivery of services has always been why I come back over and over for the past 30 years. Highly recommended! Plus the price is right for the quality!

Andrew and his Team at The Laundry Basket noting Ivette, Naomi, and Carol, are congenial,…read moreaccommodating, and hard working. I've been a Customer for years and the Service is always awesome!

Great place that clearly values clients. They hang my shirts for me and always have everything…read moretagged with my name. Professional and Reliable.

GIVE THEM ANOTHER CHANCE. I talked to them- they're better…read more It did change owners, tons of issues- but it always DID. I only go for larger items on occasion. But even so, always noticed issues. My assessment: the new owner was misled about the state of the equipment. These people appear to have bought it in good faith from a guy who always had issues with equipment but returned cash if needed. But he was def keeping it functional using bubblegum, caulk and paint. Clean, but not working well. For YEARS. It seems the new owner wasnt told the place is held together by bubblegum, caulk and paint. I hope this new fella is ok with so many repairs- and I'm sorry for him. But it seems he thinks it's a crazy state of affairs as well. I'm hopeful!

The 2016 YELP Review #220:…read more Came in during a road trip from Florida (a much need stop). The location was recommended by the cashier at the local IHOP, with some reservations. So, I really didn't know what to expect. Well, I am really glad that I didn't come to this laundromat because I learned that it is under new ownership. The place has been cleaned from ceiling to floor (new paint was going up while I took care of my tasks). In fact, once on property I met Darren and Suzie, the owners. Incredibly nice folks... that is when I decided to remove the old business from Yelp and add this new one. Their drive to make improvements is amazing. If you are someone that respects the honest reviews of a Yelp Elite, well then, I highly recommend this business. If you come here you will find it as I did... clean and well organized. If you are local and you are an avid book reader, please consider this location as a drop off location for your previously read materials, as they are building a Book Nook. Any place that has books draws me in (lol, seriously)... I have read signs and other places that market the concept as, "Need one? Take one! Have one? Leave one!" Oh, and these books shouldn't be limited to just adult books. No, you can't forget the kids! So if you're having a garage sale and you have left over books, why not consider donating them here? Need WiFi... They have it... and it's free! Last note: I love a place with rolling baskets... and they have them.

I have been getting my clothes cleaned here for 20 years. When I was pregnant she would deliver to…read moremy house - she even had my key. She bought my sons their first shoes. Linda's brother also works very hard for the business. Their mom is the seamstress and has done many alterations and mendings for my family's clothes. In the summer she'll store our winter coats, if I ask. She keeps my Hemes and Faragamo scarves pristine. This is a cleaner's shop with heart and integrity. I highly recommend them!!!!

TERRIBLE SERVICE. The person who does the alterations is so RUDE! I brought in a linen skirt and…read moreshe tried to charge me $48 for a hem and another $30 for the waist. I told her that was a lot for a hem and then she called me racial slurs (I'm Black), got in my face, and told me she didn't want to alter my clothes anymore. DO NOT GO HERE. I tried to support a local business but they are so unprofessional you just can't... UPDATE: Linda is now threatening me with a video clip. I called her ugly because she was racist towards me. She can post the video... Others should see how rudely she treats people. An argument works both ways and this is exactly how rude she was in her store.

Pros: They picked…read moreand up and dropped off and it was folded and smelled good. Cons: - pickup was late. Scheduled for 7-9am they didnt come until 10:30ish -drop off was also late was scheduled for 7-9am and didnt show up until 11am. - I weighed out the bag before pickup and it was 20lbs but i was charged 24 lbs when it got to them. I called and the manager told me that a few pounds isnt a big deal and i have to trust them and accept it. - i asked that only my 5xl shirts be hang dry but my wife's shirts didnt need to be. I had 5 shirts but in the end they charged me for 12 shirts because they did mine and hers hang dry. When i mentioned it again they said it is not their job to pay attention to the details and i should be thankful that they washed and folded my clothes. - $2lb is the most expensive place locally but this had good reviews so i thought it would be worth it but it was mediocre service. Overall it was nice having someone do my wash and folded but not with the overcharging and underwhelming service. I will be looking elsewhere.

I was using this service for about two months, I would run into a few minor problems here and there…read morebut I made sure to always communicate with management, my last and final straw was when I received my clothes and my black clothes had stains of bleach on it, when I called to speak to a manager I was given the run around and was also told my clothes arrived there like that. I tried communicating with them for about two weeks and was ignored. Find another laundry service. This company does not care about their customers.

I like the A&S dry cleaning and laundry service. But the pants hemming service has been spotty…read morelately (Nov-Dec, 2023). The first time it was late by 2 days and the second time by a week. I guess that they don't have control over the sewing, so I cut them some slack because my need was not super urgent anyway.

I called here needing my wife's coat cleaned same day in a pinch and they did a great job!read more

The service provider Kelly left the home cleaning halfway. She was extremely unprofessional, rude…read moreand demanded full payment. When we requested her to complete the job, she refused and kept insisting she was done. We requested a walk through, which she refused as well. Finally she threatened when leaving saying "i will send the invoice and you will see what happens if you do not pay". We also received an exaggerated invoice which was 50% more than we agreed which we have in writing from the time of booking, and she left halfway! In the text she also mentioned that we blocked her from communication despite her repeatedly sending us messages. It's the worst experience we've ever had dealing with a cleaner. I've attached only a few pictures here! Beware of this service provider!

The service was excellent. Kelly was very easy and kind to communicate with, and the cleaning was…read moredone exactly as requested. My floors and kitchen are spotless and I will definitely book again, thank you!