Worst service ever. I cannot stress enough that the service provided was horrible…read more 1. Cleaners were supposed to arrive at 8am. I get a call at 7:30 stating the cleaner called in sick. The woman said she would be 30 minutes later. The cleaner arrived at 8:46. Not acceptable for a first time cleaning. 2. I was told 2 cleaners would be coming. When I asked where the second cleaner was I was informed she was on the train on her way over. Well the second cleaner never showed up. 3. I specifically asked for my floors to be mopped not swiftered. Well my screams showed the cleaner spraying some non- eco friendly spray 4 feet from the floor then using a swifter dry pad. 4. This was supposed to be a deep cleaning. As you can see by the photos this was far from a deep cleaning. I have no idea what the 1 cleaner was doing for 3 hours. See photos to document the shit service that was provided. The owner and her sidekick Jerry are a joke. The lack of professionalism and service was appalling. I had the same cleaning lady for 7yrs and never had an issue. My cleaning lady retired. I was searching for a new one and this is definitely not it! In response to the Legrandf reply. Who is flat out lying. 1. The cleaner was an hour late and didn't arrive until 8:46. The security cameras in my lobby and my apartment demonstrate the arrival time. Secondly my doorman and the superintendent were all in the lobby and called me when the cleaner arrived at 8:46am. The cleaner stated she had to drive around for parking for 20 minutes. So how do you explain security cameras and witnesses to the arrival time. 2. 'Unmentioned cats? Two cats is not unmentioned. If your cleaner was able to understand English she would have understood. Again another lie. 3. This one is laughable. I left the apartment once I instructed the cleaner in what to do. No one was harrassed and again security cameras in the apartment and my building demonstrate this lie. Keep it coming because as u told your 'manager' Jerry I contacted my attorney for false advertising and the lies. I also have pulled the phone calls from your cleaner that document they called to say they would be late. If your business was so good you wouldn't have to make up lies. My review is 100% truthful you are just mad. Pictures, video recordings from security cameras and witnesses don't lie.

I live in a one-bedroom apartment and called them at 11:30 am. Within just 30 minutes, the…read moreHousekeeping Director was already at my place! I was amazed by how incredible this deep cleaning service is. Having a dedicated Housekeeping Director assess my apartment before the team start was a fantastic touch. They were punctual, professional, and exceeded all my expectations. I highly recommend their home cleaning service. Keep up the great work, Stephea!

She came on time and help me after my building was sprayed for bugs. We did the closets and put…read morethings away. Put carpets in order and made my bathroom sparkle! Will definitely recommend her services!

Was extremely satisfied with the cleaning that Carina and Elizabeth provided for me the other day…read more It was a rental property in a very poor condition and the ladies did their magic, working 5 hours, doing the best anyone can do considering the level of dirtiness! Really, house looks awesome, they did everything perfectly fine, they are on my list of people i am going to call next time I need such service!!

Wonderfully cleaned house. Prompt, efficient and thorough. I highly recommend this business. Very…read moreprofessional.

Had a great experience with Yes! Sandy was very responsive and booked my cleaning for exactly when…read moreneeded with very competitive pricing. Susie came to do my move out cleaning and was thorough, efficient, and friendly. Would recommend!

I need to update this review. Sandy's company is indeed as good as the others say it is! After…read moreshe saw my 1 star review, she realized that we had had a miscommunication about the baseboard and she reached out to me directly to try to make amends. She offered to do a deep cleaning of my apartment and she even made an exception to come out to Queens to do it, even though she doesn't usually service Queens. The apartment was in very bad shape and she made it look fantastic. The tub was completely black with mold and it now looks brand new. She is so meticulous and on top of everything! I feel like she and her team really went above and beyond - they cleaned the AC unit, the windows, places where I did not expect her to clean, and she organized all of our clutter (but not in a bad way - I can still find everything!) And she's super communicative. For several days prior to the cleaning, she kept in touch with me to make sure that everything was ready for the cleaning (e.g., cleaning supplies and clearing clogged drains). During the cleaning itself she made sure to text me with any questions she had. She even put up with a little snafu we had when she arrived and the doorman had apparently lost the key to the apartment. She was very patient and understanding and she was so communicative the whole time! I'm really impressed with Sandy and her team. I am now so sorry that I wrote a poor review because clearly it was a miscommunication the first time around!

Jessica has been cleaning our home for over 5 years and consistently impresses is with her…read moreunwavering commitment to thoroughness and punctuality. She has never cancel or been late to a cleaning. Her attention to detail is nothing short of remarkable - every nook and cranny receives meticulous care, leaving our home spotless. I can trust that she won't cut corners, ensuring a thorough and deep clean with each visit. Equally noteworthy is their punctuality. Jessica values my time as much as her own, and it's evident in their consistent on-time arrivals. This reliability adds a level of convenience and professionalism that sets her apart. The peace of mind that comes with knowing she will be there when scheduled, ready to deliver an impeccably thorough cleaning, makes Jessica an exceptional choice for anyone seeking top-notch service.

Booked for a couch cleaning for my studio. They arrived on time with the best personalities . My…read morecouch looks brand new, I couldn't believe it. Thank you all at Dome cleaning so much . again and again!!!! I 10/10 recommend. it's worth every penny

I booked a deep clean for my kitchen, family room, dining room and bedroom... windows... ceiling…read morefans. Shawnee and Maxine arrived on time and meticulously cleaned... it was a challenge for them because my 93 yo dad disrupted their workflow because of his personal needs. Everything couldn't be completed because of this. Shawnee and Maxine graciously went above and beyond to accommodate his needs. Shawnee is going to return to finish the few items that they couldn't complete, which I am grateful for, at no additional expense. Shawnee is a true professional and her level of cleaning is top notch. Plus she and Maxine are pleasant and fun to have in my home. Would definitely recommend this service!...

WOW! I've discovered new parts to my apartment thanks to Irie Shawnie cleaning service. Never in…read moreall my time here has my apartment been this clean. Windows, floors, corners, stove, shelves you name it! They were extremely thorough and cleaned areas I didn't even know were a part of the service. Very attentive to detail. They are also so kind, polite, and funny. This is an A+ cleaning service!

Service is great! Left the house really clean. Gloria and…read moreher team are SIMPLY THE BEST! They did a great job and their customer service is top notch. We are all very happy.

I am on Medicare which grants me 2 full heavy duty cleanings a year threw my ins. The owner came…read moreto my home to price the job. I had cked out the reviews prior to her coming and thought I would give this woman a try. BIG MISTAKE!! RUN do not allow this woman or her workers to clean your home. I use to clean homes professionally. This woman is not a professional house cleaner. I have aids in my home and they do light cleaning and dusting. I do not need someone to durst. I have asthma. I need the dust removed from the wall behind the dresser. She does not clean behind dressers. She told me that you wash kitchen cabnets from the top to the bottom. If you clean kitchen cabinets this way you will get streaks that will never come out. She told me my ins would only pay to have one room cleaned. The last Cleaning company that came to clean from my ins. company wa scheduled for a little over a week. She (Gloria) wanted only to wash the inside windows. I said look that window is on a door.. and there are a whole lot of windows that run up the wheelchair ramp. I should not tell you how to do ur job. I don't want to hear what the ins. is not going to pay for. As this was not my previous experience with another health ins. Cleaner. I hope yelp will allow me to keep this review. I priced the job. Well my Ins. company did. I was a person who interviewed this business for ther