This company/owner is unprofessional. I scheduled a date and time to meet on our property and they…read morenever showed and never called to advise they weren't coming. Then rescheduled with them for the following business day for them not to show up again. Ridiculous.

i hired Neville to replace a camera power supply for one of my clients who is located in downtown…read moreMiami. He "no showed" on our Wednesday morning appoint and did answer his phone or return my calls. I tried him again on Thursday and he finally answered and apologized and said he was working on a big job and that he completely forgot. He told me he would be out on Friday morning and again, he "no showed" and he isn't answering his phone again. Bad business practices gong on here! Never again!!!

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

We recently bought a new house, the previous owner had 3 TV mounts already on the wall, however the…read moreback plates for the prior sets were all taken by the previous owner. I understand that this is common practice, as they're already configured for his TV's. Quality came out and got all 3 of our new TV's set up with the proper mounting hardware. They were on time, pretty much on budget to what was quoted, the technician was courteous, clean and efficient.

Paul did a great job mounting our Samsung Frame TV. He was early, but he called to confirm it would…read morebe ok. Install looks great and we paid a fair price to have it mounted and the wires hidden, both for the TV and the sound bar. He left the area cleaner than it was when he showed up. Would recommend using Paul and Custom Plasma Install!

I reached out for a quote and received very rude and unprofessional responses. Not to mention I…read morereceived lies. In the very first message, I was told that they price match - but found out that's a lie. I provided custom plasma install with a lower quote from another company and custom plasma install's response was first "we can fix his work." And then when I said, I'm confused (because he didn't answer my question about price matching that) his response was "[competitor] is wrong on his pricing and must be desperate for work." A competitor quote was too low so they resorted to insulting the competitor. I do not want someone like that in my home.

As a follow up to my previous review, a tech appeared on Monday after Friday, He got my television…read moreworking but it was not clear to him that the fix he did would work. It did until 10 minutes after he left (not his fault) and when I contacted Hello Tech, I was told that since he signed off on this, they could escalate it to tier two techs but I basically had to start all over as if it were a new claim. Company policy, I was told. I was offered Tier two techs on Wednesday, by which time I replaced the tv and said goodbye to Hello tech

I asked for a tech to help with my television last night. I was promised someone between 9-1 today…read more When they didn't come, I called and was told they had no one. I extended the time until 5. They said they would escalate it, but no one ever called. I pay a monthly fee-if I can't get help "Anywhere, anytime," as they advertise, what am I paying for?

East Coast Alarms is conveniently located across from Gary Yeoman's Palm Bay Ford in a strip mall…read morethat has definitely seen better days. The staff here is friendly and professional and the pricing for their security systems is extremely affordable and clearly posted on their website. Be advised that there might be upcharges for better cameras or more storage, but the security system that they offer is perfectly suited for a residential home. I would definitely recommend East Coast Alarms.

I have been working with East Coast Alarms for over 6yrs and have been very pleased with their…read morework. I would feel comfortable recommending them to my friends and family. The cost was very competitive and Charlie and LaShonda have stood behind and serviced the equipment ever since. I just added another ring doorbell to the back of the house and now have full surveillance all around. Thanks for keeping my home safe and secure!

Had a tech here today, Eric D. who was excellent and did a great job. Truly appreciate his…read moreprofessionalism.

I was working as a medical traveler and had a security system installed by ADT. Very bad service. I…read morediscontinued their service but no one came to remove it or turn it off. I called Absolute and they walked me thru over the phone how to turn it off. In the future I will be calling them for a new system. They are service minded and fair. Would not recommend ADT.

Princeton and his team did a great job. Very accommodating in terms of special requests and making…read moresure everything was just right. Good value overall. We'll ask him to come back for a couple more tech projects. Highly recommended.

Princeton is excellent to deal with! Shaun his technician did a fantastic job setting up IP dome…read moreCameras outside my home. I wish to add more cameras in the future and will call them to continue the job later.

New installation as of 4/24/2018 So far so good! Chris…read moreSanchez and Richard Gomez were the best! Knowledgeable without question! The system was easy to understand and the cameras work well! Dealt direct with Corporate without a Dealer! No service charge if they have to come out compared to the ADT Dealer! We were broken into some time back and now will sleep more peacefully! Thank you, Marion Wayne

SCAM COMPANY SCAM POLICIES SCAM BILLING. BUYER BEWARE!!! Getting them to update their billing you…read morehave to call back every 3 months for many years. Their systems don't work. Their reps lie. Nobody is capable of fixing it. STAY AWAY FROM THIS COMPANY