There were frequent outages, sometimes for a day or longer. I terminated service 5 days into the…read morebilling cycle and was charged for the full month! When I called to inquire why was charged for the full month I was told that it's just their policy. So sketchy service and greedy billing with zero interest in customer satisfaction. Hey Spectrum--You're no longer the only choice in town; there are other internet provider options out there. Can you really afford to treat customers this way? I'll be sharing my negative experiences with Spectrum.

I called on 10/18 to cancel Spectrum TV Silver and they chose not to cancel it until I called again…read moreon 10/28 so they could bill me another month. They are the most CROOKED company I have ever felt with. Turning a complaint into the FCC and I will record every time I have to deal with Spectrum from now on. Time to check out Dish Network or Dish TV

Shitty will cancel service always has outages over expenses and is shitty technicians are stupid…read moreand inexperienced. Go with someone else I am getting ready to.

Poor buisness conduct. Poor customer service. Lousy policies. Price increases every 6 months.if you…read moreare 20 days close to your due date they will disconnect with out notice. Then have to pay first month deposit and connect fees all over again.

So we have had issues with our home phone ( landline ) for about a year. I really didn't care about…read morefixing it since most of the calls we get are sales, scams, political or charity all wanting money. It wasn't until it started effecting the WiFi that I cared. I finally called and talked to a guy named Dan. I could tell Dan was sorta a computer geek. He was talking to me about ports, overlapping signals etc... He actually seemed knowable and trustworthy. We have been getting mailers about AT&T doing "Free" upgrades to fiber optics. So decided to up grade which is supposed to get us a better router, multiple signals and faster uploads. Appointment set for a few days after the call between noon and 4 to get it all set up. Supposed to take up to 4 hours. Two days later: Got the call from the tech about 1:05pm he was on his way. About an hour after the tech showed up I got another visitor. A young man who said he was my consultant. So he came in and we set up the Smart Home Manager app. Then he wanted to talk to me about our cellphones. I told him the companies we were with and that we were happy with them. He mentioned free phones and a $$gift card. I said nope wont be changing cell phone carriers. I didn't tell him but I don't believe in giving one company all my business. If that one company has issues then you are screwed. And my WiFi in my car is AT&T and it constantly drops my signal. Right at 4 hours later the tech was done and everything seems to be working. With new technology I didn't have to reset passwords on every item that was connected. That was great. He left behind the old battery backup for the broadband phone. He had to come back in and take photos of the new outlet and I asked him about it. He said it was costing the company too much to dispose of them so they just leave them behind. Im hoping I can at least take the battery someplace to be recycled. So far so good. Time will tell if this was a mistake.

Terrible. I called to cancel my service and the representative (Ashley) tried at least 5 different…read moretimes to sell me other services or alternate services. I was like um, I'm calling to cancel my internet because it's so bad where I live. They don't offer Fiber where I am located (Sobro area). I explained it's been spotty ever since I got it. Finally, I was told I'd have an email with further instruction on equipment return (modem and power cord) within 24 hours. I'm not certain that I'll receive it, but we shall see. If not, I'll be calling AT&T back.

We only user Endeavor for our home WiFi and have never had an issue. Pretty sure we've never had an…read moreoutage except when the power goes out obviously... they are the best! We've paid $90 for a couple years now, no complaints.

Fast Fiber Internet. Great customer service! I can't imagine having better service here in Central…read moreIndiana. All ISP's should be this good.

On the day fiber internet was installed by Wabash Communications, I called to cancel my slower…read moreConsolidated Communications service. Customer service had to transfer me to Customer Care. After a very long wait, the call was dropped. I'm now on hold for the second time to disconnect. FYI - I preordered Wabash and Fidium (Consolidated's fiber company) at the same time. Wabash contacted me first to schedule install. Out of curiosity, I checked to see if Fidium was available at my address and the website asked me to pre-order Fidium.

Failed to send disconnection notice claiming they did no proof I'm very disappointed and will never…read morebe doing business with them anymore

I set my moms house up with her own cabletec exterior box to shield her splitter from interference…read moreand the elements. I installed a splitter I researched and bought from Menard's along with my own f connectors. The first cable installer that responded was polite and tried his best to fix the problem with the MoCA. He called for help. Brandon another installer got here and tried to talk over me as if I wasn't well educated. He called in to have a software build on one of the boxes and to link it to my moms account. He "had" to get a new box from his truck because they mailed one with the wrong serial number. The first installer said he had tried to trouble shoot and removed it from the account. Brandon told the first installer he would be charged for the box if it wasn't returned. I informed the first installer of his legal rights. The FCC has a valuable tool to report corruption with the cable companies. It only takes 5 minutes to boss up and report them. Here's a link - https://consumercomplaints.fcc.gov/hc/en-us I installed a modem and router for my mom that she owns. The cable companies don't like that. The have some ridiculous MoCA software protocol that only works with their modems. I ended up running some CAT5 cables from the router to the bedroom TVs. Luckily my mom has a drop down ceiling in her basement so it was a breeze to do. I live in Champaign and Xfinity has way better hardware and company structure. I feel bad for the residents of Charleston having to deal with Mediacom. Before they left I asked for my F connectors back. They were insistent on installing only their products. Probably because they have to have certain length install times to appease customers and build satisfaction. Brandon informed me that I installed a RadioShack piece of junk splitter. I was so offended. I asked him "What? Are you incompetent? This splitter is just fine." Before he left I snapped this picture because it felt as if he was trying to take advantage of the ignorance of the residents of Charleston. I love my mom too much to let her be take advantage of by deceptive installers like Brandon.

Worst internet and cable company around. They will screw you every chance they can with bullshit…read morelate fees. Prime example bill due November 17 mailed check on the 13. They didnt cash it until December 1 and tried to get me on late fee. Fuck this company

4 different individuals have knock on our doo. They are pushy and will not take no as an answer!read more

20 years ago when I got cable Internet from Comcast, now Xfinity, they were revolutionary in their…read moreservices. I defended this company when others started reporting multiple outages over the last 12 months. I said I'm sure it's just an acute problem. Then that acute problem started happening in our home. We live in Atlanta. For the last two weeks for at least half of the day, our Internet goes completely out. They've sent technicians out, they've charged us money, knowing that they were actually doing a complete overhaul of their network. There's no recourse because we're not a business account. I only use them for Internet and I pay $175 a month. For what! To be ignored? To not get clarity on why the outages keep happening? Blaming our connectivity at our home? Absolute joke. Not that my little $175 a month matters to that organization, but going forward I refuse to do business with them. If you guys want a real provider, I recommend transferring to AT&T fiber, and if you were reimbursed for your Internet, like I am for my company, go all out and get the maximum 5Gig, $140 a month AT&T fiber. Again, I'm not naïve enough to think my $175 a month is any impact, but I suspect they are on the verge of losing millions of customers for their lack of doing nothing. When Verizon had an outage on the East Coast however many months ago, without calling without question they just automatically gave us a credit of $20. To me that showed initiative. What Xfinity is doing is just flat out criminal.

Worst TV provider ever, period! First , no streaming of IU game on Peacock Terrible broadcast…read more Second, now ABC sounds like an 8 mm projector instead of broadcast. What a waste of what we pay a month!

My husband and I went to Verizon today to switch our internet provider as well as switching our…read morecell phone provider. A big shout out to Cody who helped us through the entire process and even saved us a few bucks along the way. Cody is knowledgeable, thoughtful and more than kind.

I went in there to look at iPads. They didn't have any on display. But they were very helpful and…read morerecommended other stores in the area that have them on display.