Its my first time ever at this shop but I am blown away by their customer service. I came in to rent a lawn edger, they immediately set one up for me, had it filled with gas and the employee took the edger and loaded it in my van himself. I also asked to rent for 4 hours, they allowed me to keep it until they closed that day, for 6 hours!
The first edger, after half hour of use had its blade shroud come loose. I took it back to them, they apologized, set me up with a new edger with a brand new blade.
When i returned the edger at the end of the day they gave me 15% discount as an apology for the first edger's problem.
I honestly cannot say that there are shops that put customer satisfaction as their foremost priority in this day and age. I am so glad I found this place. Guaranteed I will be telling all my friends and family to rent equipment from here. Keep up the good work guys! read more