Absolutely THE WORST CUSTOMER SERVICE EXPERIENCE ever! I submitted two Pioneer DJ CD Players to…read morethis sad excuse for a repair facility at the recommendation of the manufacturer. Both units were giving error codes and the repair process should have been fairly straightforward. After over two months and numerous phone calls during which I was either hung up on or given the runaround, I finally had to get in my car and drive FOUR hours to reclaim my merchandise. When I arrived, the staff was rude and hostile, and demanded that I pay $130 to get my items back. Having no choice, I forked over the $130, and now that I am home I cannot even get either unit to power on. AVOID THIS PLACE AT ALL COSTS!

This is HANDS DOWN, THE Most Fabulous Electronics Store and surpasses ANY Positive Customer Service…read moreI have received thus far. My expertise is in Customer Service, and this company walks the walk and talks the talk! James constantly guided me, gave me constant updates, was extremely patient, kind and funny in every time I needed assurance on my precious TV. He made me feel that I was FAMILY in the way he sought solutions that helped to fix my TV, and that were financially beneficially to ME first. I would not hesitate to recommend him to anyone. He reminds me of the good 'ol days, when your word was was your bond, and you could depend on honest people to do the right thing by you. I am Blessed to have him take care of us in this area. Wish there were more company's with James' ethics. Thanks for EVERYTHING James--you literally saved us thousands of dollars and you helped prevent us from getting ripped off by others. You could've easily said "Not my problem; I only fix TV's", but you didn't, and that's the difference. We are forever grateful..............Ellen

They honered the warranty. No squabbles. Swapped out for better one. Good on prices. No really…read morenocomplaints.

They installed a 1 TB SSD and 16 Gb of ram in my old computer. MS had said that it could not be…read moreupgraded to Windows 11, but they found a way to do it. very happy with their service and will use them again.

We moved from Palm Bay Florida to Pace Florida , our LG TV went out , the LG Co. sent Mr. Allen to…read morefix it , the first time the LG Co. sent a bad part , and Mr. Allen bent over backwards to get the newer part to us and installed in the fastest way he could , him and his wife are top rate in y book everything is working the way it should now , we are real happy with the service Mr. Allen gave us .

Mr. Allen And his beautiful wife was very professional very thorough about telling me what was…read morewrong my TV I recommend them to anyone who need a TV or electronic device repair

I've bought a number of Mac products from these guys over the years for our non-profit…read moreorganization. I am so glad they are in our city and have been a HUGE help in answering questions and making sure I purchased the right product. Also, I've taken older Mac products to them and they have helped us get them fixed up and back running well

I purchased an Apple Watch on 24 Jul. I was instructed that in order for it to function at its…read moremaximum I needed to put a duplicate of my IPhone on the watch. The employee there did that data transfer. Not computer savvy - I'm 78 - I could only watch and try to understand the process. About five days later I was the victim of Identity theft. They got into everything I had in my financial world using the id and passwords on my phone. When Apple Support called me to ask if I had TWO Phones, I said no. But the lady said their systems showed two phones with one being controlled by some Russian guy. Realizing I had been scammed, I took the phone back to Graphicom to ask for my money back. They refused. They refused because I didn't have the flimsy 26 cent cardboard display box it came in. In my past every vendor would take the product back but charge a re-stocking fee. I was expecting this and anticipated that charge. However, they absolutely refused because I didn't have the display box. When I protested, what could easily be confused with Dumbledore from Harry Potter came around the desk to hover over me in an attempt to intimidate me. Didn't work but they refused to take the watch back and refund my money. Easily this is their method not to accommodate customers. I'm guessing this happens alot so they are prepared how not to give refunds. When I asked for assistance in at least helping me sell the watch, they laughed and showed me the door. While I cannot accuse these guys of being complicit or inept in the ID theft through their functions of duplicating my personal data, I have no proof, it was amazingly coincidental since I don't use FB, Instagram, Tiktok, etc. Furthermore, these guys are as far from a customer centric vendor as you can get. My impression is their MO is - get the money and get them out the door and hope they don't come back. Buy your Apple watches from your cell phone carrier. These guys are crap. .

Technology Unlimited is a true gem in our community…read more I've had the pleasure of working with Thomas Johnson Jr., the owner and tech consultant, on both professional IT challenges and personal tech issues--and I genuinely cannot recommend him enough. Thomas is the kind of expert you hope to find: honest, responsive, and deeply committed to helping his customers. His rates are more than fair, his turnaround time is impressive, and his solutions are always spot-on. Most recently, he repaired my laptop just in time to save a major work project. It was a stressful situation, and Thomas came through! That level of care and reliability is rare, and it's exactly why I continue to refer Technology Unlimited to friends, colleagues, and anyone in need of trustworthy tech support. If you're looking for a computer repair business that combines technical expertise with genuine customer care, look no further than Technology Unlimited. So grateful!

Awesome company. Reasonably priced, very efficient and friendly, and respectful of your lack of…read moretechnology knowledge. They had a quick turn around of my computer (even over Thanksgiving). They gave me back a computer that I wanted to throw away, but is now like new computer, for an extremely reasonable price!! Highly recommend,

10 out of 5 stars. Repair Doc is the BEST; best service, best customer service, best efficiency,…read moreeconomical prices... I could go on. My hubby found the shop to help fix iPads and iPhones frequently destroyed by our autistic children (which would've been pricey anywhere else). We have been back several times (at least 5-6) to repair broken tablet screens, motherboards, software/update issues and more on different devices. Randy is knowledgeable, always friendly and welcoming and helpful in explaining the issues. We've had same day repairs and some that took a day or more, but all repairs felt quick and efficient with the corresponding problem, which we really appreciate given our children's need for the devices. I cannot recommend this shop enough for your device repair needs Whenever we have any issue, I'm always confident that Randy and the Repair Doctors have our back!!

We drove from Auburn, Al after Googling for a place to get our BOSE fixed. When we got there we…read morewere greeted by two extremely friendly representatives. The technician that we worked with was Randy. She was very patient explaining all of the options we had for our equipment problems. There was a gentleman there that I talked to about getting my Android phone screen fixed and he quickly told me what he would need to do and he gave me an estimate. And he was always very professional and asked if I had any questions. Both of these representatives gave us a very positive impression of their firm THE REPAIR DICTORS on Manchester Expressway 1709D 706.221.2330. We would highly recommend this establishment for any electronic repair without any hesitation!!! We will be going back for any issues that we may need!! Chuck & Tina

Greg provides a great job! Analyzed our needs and sold us a system, helped us on using it and we're…read moreoff and running. Thanks Greg!!

I was panicked today when my computer wouldn't wake up, and I called other repair places and either…read moregot no answer or was put on hold forever. When I called Greg Hickman and left a message, he immediately called back and helped me solve my problem in less than 5 minutes. He was knowledgeable, kind, and just in general first rate. I would definitely call him again when I have any computer issue. HIghly recommended!!!

I stopped by Rix for a dishwasher. They had it in stock and got me fixed up immediately. Always get…read moregood service with Rix.

Have dealt with Rix over 25 years. great prices but most importantly great service on appliances…read moreafter the sale. would not buy from anyone else david scott