A friend recommend CPR to me when I mentioned that I was having issues charging my iPad Air. He had…read moreused them several times for his iPhone and spoke highly of their honesty and service. After my iPad completely stopped charging, I decided to try them out. They have clearly marked COVID precautions marked on the door. No more than two groups of customers in at a time (it's a small storefront). Masks are required and hand sanitizer is readily available near the door. I stopped in on a Sat afternoon to get an idea of what might be wrong and what it might cost. I explained to technician the issue and he believed that problem was probably with the charging port which would require micro-soldering. The estimate was $169 with it taking about 7- 10 days. I left feeling satisfied with diagnostic and a $10 coupon for service when I returned, I took it home to backup all my info to the Cloud and came back to CPR the following Thur. Another tech said the owner of the shop was actually in town from OK and could do the repair that night. New estimate was $129, both things were music to my ears! I left it there with request to get a call if they found something else wrong, like my battery. I didn't hear back so checked in on Friday about pickup. It was ready to go and for the second, lower priced quoted. Did I mention the lifetime warranty on repairs? IPad has worked like new since I got it on Friday (it's now Sun night). I appreciated the customer service and speed at which my repair was done. I'd definitely recommend CPR for all Apple repairs and will be back if I need additional help.

My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

I went in to get my iPhone 7 plus screen repaired due to a crack in the screen. EXCELLENT service…read more My phone was fixed in a matter of 15-minutes tops. The gentleman who helped me was extremely helpful and friendly. My phone has been cracked before and I took it to a kiosk in St Matthews Mall. Not only was I charged $100+ for the repair, but they also messed up my front facing camera and vibration during the screen repair. They told me they weren't able to do anything for me. I came to Wireless Wizard with a new crack to be repaired and they were able to fix the camera and vibration damage that the previous repair at the other repair place made. I could not be more pleased!!! Great service, affordable price, and wonderful staff. I wish I could give more than 5 stars!!!!

When I say do not do business with these people, I MEAN DO NOT GIVE THEM YOUR MONEY! They are not…read moreprofessional, they talk any kind of way to the customer and they use foul language. Please do not go based off the reviews that are good. This business definitely needs a new group of owners matter of fact just close the store.

The guy that helped to fix my phone (Mohammed-Owner) was amazing! The customer service was…read moretop-tier. The process was super quick, under 15 mins . Definitely will be coming back in the future! THANKS Swift!

From the owner: We are committed to delivering the latest in technology with exceptional service and quality…read moreproducts. Specializing in buying, selling, and trading, we offer a wide range of brand-new iPhones, Samsung devices, and other top electronics. Our mission is to make cutting-edge technology accessible and hassle-free for every customer. Whether you’re upgrading to the newest model or need a reliable device, we are your trusted partner for all your tech needs.

Great place to get your phone fixed. I really rough with my phone. I've used them 4 x to fix my…read morescreen. Service was a great. Their pricing is great. And my phones extremely fast. I couldn't recommend them more!

Had a great experience at iFix at Hurstbourne. My iPhone screen was badly cracked and they were…read moreable to replace it much faster than I expected. Staff was friendly, explained everything clearly, and the pricing was fair. The phone looks and works like new again. Definitely recommend if you need your phone fixed in Louisville.

Well, we are back at this Boost location to transfer my husband's phone from Spectrum to Boost due…read moreto the continued price increase at Sprectrum. The young man who waited on us was polite, friendly and so very competent and helpful. All the staff we have dealt with ovwr the years have been the same. I can't say enough about the customer service. The store is conveniently located near our home, easy to access, clean and there is seating available while you wait. I have had Boost setvice for several years and have been very pleased with the service. When I have needed a new phone I have gone online to purchase as there appear to be better deals that way but i then take my phone into the store for excellent customer service, care and setup.

I went in here to switch my unlocked iPhone from AT&T to Boost. AT&T kept jacking up the rates…read morejust for basic services and that was unsatisfactory to me. I saw that Boost had unlimited data and text and talk for $25 a month... I mean why the heck not?! I did my research beforehand and Boost is a Mobile Virtual Network Operator (MVNO) meaning they ride on major carriers cells towers for coverage. In this case, Boost operates off of AT&T and T-Mobile's network. So pretty good coverage. So I bring my phone in and I was greeted by an African fellow working behind the counter. (Sorry, I can't remember his name). He was very friendly and he asked what I would like to do. I told him that I would like to have my phone number ported from AT&T to Boost. He gave me and my phone top priority and was very friendly throughout the whole process. May only complaint comes from something that was outside of his control when he had to contact Boost support overseas... that slowed everything down to a near halt but he kept at it. Eventually he got my phone number porter and my phone activated with Boost Mobile. All is well. Sidenote: This is a Usual rental place too? That struck me as very odd.

I was ready to leave spectrum all together. It has been a long process and all I wanted was to stop…read morepaying for cable. I worked out everything on the phone. However when I got to the store to return equipment the deal I was promised on the phone was not feasible. It took the whole store team to help, but eventually they fixed my problem. They were kind and very patient while I discussed everything with my roommate on the phone. I don't normally write reviews, but the previous reviews reflect issues within spectrum as a company, not with the people who work at and manage this specific spectrum store. They were awesome!

Stay away from Spectrum if at all possible. They actually have a cable TV monopoly in the Kentucky…read moremarket, but try to avoid them. We had strong storms a week ago, and every house on the street where I live had internet and cable restored within hours--except mine. The outage must have blown a coaxl cable at my house. Spectrum said they were understaffed and couldn't repair mine until a week after the storm, and I have to have internet to work. I've never seen such horrible customer service! Avoid them!