Mixed bag here. Booked a trip to/from the airport. For the trip to PHL the driver was prompt,…read morecourteous and got me to the airport in great time. However my trip from EWR was some how dropped from the schedule leaving me stranded at 5:40a in Newark waiting to take NJT back home. I have never had to confirm my reservation with any car service I have used, however if you decided to leverage them I highly recommend confirming if you really need the car.

Ask for the driver Steve especially if you're going to NYC and especially if you'll be in bad…read moreweather. He is well experienced with both. Great conversation. He's the best driver I've ever used.

Excellent service and very professional. They were on time and I had no issues at all. It made the…read moretrip to jfk very smooth.

My driver Lee was on time, courteous, and helpful. He assisted me in asking for walking help from…read morethe Amtrak employees and waited until I boarded the train. Very good service.Thank you, Lee!

Used A1 for 25 years. Just traveled recently for personal use for a Newark to Pennsylvania one-way…read moretrip. Price quote was high, but I thought it might be worth it given my past experience. I will never use them again. In addition to the quote there was an additional $50 for wait time(My flight was 40 minutes early, I was told wait time starts when plane lands), parking, tolls. and automatic 20% gratuity for the driver. Totally not worth it.

Do not use this service. They inaccurately charge you fees because they feel like it. Overpriced to…read morethe say the least. I would highly recommend using anyone else. I have used them for years and now the excessive fees for literally everything is absurd. I hope they go out of business for the lack of care they have for the customer.

We booked transportation with this company and couldn't be happier. They were prompt, courteous,…read moreand extremely helpful with our luggage. Not only did they bring us to the airport, but they were there waiting for us when we returned. I highly recommend using this company.

Alex drove me, my husband, and my 9-month-old from Newark Airport to my mother's house in Bucks…read moreCounty. Communication was really good, he was ready to pick us up as soon as we arrived, and he had installed a car seat for the baby. He was very nice and the whole process was extremely smooth. We'd definitely use this service again--thanks so much, Alex!

Customer service less than helpful prices are sky high there are much better options.read more

I use this service probably at least 12 x a year & last 2 trips have been double billed with no…read morereturn call from accounting. Have had to dispute with my credit card company. So disappointing, as I have come to rely on their professionalism until now. Also, the app is no longer allowing me to sign in.

I have used Castor's car service for many years. I know I can always count on a reliable…read more(on-time) and courteous servIce. I highly recommend him. Reed W.

Great guy and definitely a professional, I would recommend Castor's to all of my friends and family!read more

My son (under the age of 18) booked a party bus for homecoming. They gladly accepted his deposit…read moreand final payment day of the booking. Bus was supposed to arrive at 5:00, at 3:30 they called and said they were cancelling since no one over 18 was on the contract. They clearly could have called days in advance to request an adult sign the agreement. Their no-show not only ruined the kids dance but now they have $1500 of our money. In trying to get a refund, they continue to not return calls or texts. I got through once, was told they would email me a copy of the contract so I could review. Since that call, they have A) not answered calls B) one time they answered and hung up on me and C) have not responded to any text messages. Clearly a scam. Do not give them a nickel of your money!

DO NOT USE - scammers who give send different vehicle that was extremely dirty, pipe exhaust going…read moreinto the car and with drug paraphernalia in car! We had hired prestige for our kids high school prom and our contract was for a 20 person Chrysler stretch limo but what came was a work out looking small school bus that was painted white to look like party bus and a driver who was not professional at all. Bus would had been fine (we accepted and was too late to change) until our kids text us with pictures of how dirty the seats were (dirtied girls dresses) and the exhaust was coming into the car making it impossible to breathe in there and then the final straw was when they found a cup with crack pipe! Not only did Prestige broke their contract, but our kids ended up getting out of the so call party bus and ubering to their prom. This was a nightmare and to date Prestige refused to pay us back even if they admitted to the mistakes. Do not use them!

Always on time. Pleasant, knowledgable, careful drivers. Willing to go the extra mile to help/pleaseread more

Have used Bill and Goldie's rides for years and in multiple cities. All of the drivers are timely,…read moreprofessional, keep a tidy rig and make me feel safe and well cared for. I could not recommend more highly.

Zero stars would have been my chosen rating, if allowed. We called this service late evening/early…read moremorning December 13, 2014. The taxi driver was extremely rude to myself and my two female passengers. He told me to shut the f*ck up when I was explaining where to turn to get to my house. He was so offensive, my friend insisted on getting out of the taxi unless he apologized. He refused to apologize, and we ended up walking over a mile back home at 2:30 a.m. His name was Lenny, he was downright awful. I need to write a complaint to the better business bureau next. Never use this company. NEVER.

We decided to share a taxi with someone also going from Princeton Junction to Princeton. We…read moreassumed we would split the fare. Instead, the driver charged the other woman $18 and then charged us $20 for a few blocks more. I do not know if this is legal, but it is unethical. When we questioned this, the driver simply said this was the practice. He was not courteous as well. DON'T USE Princeton Economy Taxi and Limo. Walking is more pleasant!