I was able to charge my cellphone's battery following the clerk's assistance, I found a universal…read morecharger. Thanks!

Don't trust, especially if you are paying out of pocket. They will not honor their warranty. They…read morewill lie to you, say they order a part, just come up with a reason not to fix it and try to make you repay. They will also call and ask you if you had picked up your phone already after they misplaced it. I feel they will try to get you caught up in a loop just to keep charging $350 because their excuse is that their supplier will not warranty their work or mistakes since the issue they found was internal that cause the failure with in a 1 week of origional repair

Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

Brought my phone here to be repaired. The back glass cracked and shattered. He quoted me a fair…read moreprice and I agreed. He "fixed" the phone and I got it back the following day and I sent the phone off to be traded in. Soon after the phone stopped working and the screen began flashing a green light and my trade in denied and I was sent back the phone. I'm writing this review because the owner of the store was unwilling to look at my phone without charging me again for the questionable work that he performed on it. He insinuated that I damaged the phone again rather than consider his work to have been faulty. I suspect he used aftermarket parts on my iPhone or did not install it properly which caused it to malfunction. Now I know why he offered me a reasonable price. The quality of his work will not last and you'll be out of your phone. I also suspect he did not properly assess the damage of the phone and only fixed parts of the problem. Take your business elsewhere. The customer service was extremely poor and disrespectful. The owner would not even listen to understand the problem before accusing me of breaking the phone again.

I had the pleasure of coming across this store when looking for a family plan. On 3/8/2026 Sid was…read morethere! And he took very good care of my sister and I. His professionalism and generosity was outstanding. I would recommend coming here if you're having any issues or wanting to upgrade. The customer service as great and very friendly atmosphere. Thanks AT&T!

I genuinely hate AT&T they always have hidden fees and will lie to you in your face about how much…read moreyou'll actually be paying ...0/10 I can't even switch my provider because other companies are always scared to take a customer from AT&T . They'll lock your phone and force you to stay with them unless you buy a brand new phone with another company.

Been using this location for a few years and always good customer service. The last few times I've…read moregone in - April, RJ or Salma have helped. Very knowledgeable and give you all the options so you get to pick what you want/what works best for you.

Very Disappointing Customer Service - Avoid If Possible…read more I had a frustrating experience with this store. I preordered a phone for pickup, yet still had to wait nearly an hour before receiving it. By the time they finally handed it to me, the store was close to closing, so I didn't get the opportunity to open and inspect the phone in-store. When I got home and opened the box, I noticed a minor scratch on the device. The next day, when I returned to trade in my old phone, I showed them the scratch and politely asked if they could exchange the device. Instead of trying to help, the staff accused me -- in a rude and disrespectful tone -- of dropping the phone myself. There was no attempt to investigate or offer a solution, just blame. Very disappointing experience overall. I expected better customer service, especially for a preorder pickup. I would not recommend this location.

Now I see the $79 price point, my screen has yellowed, gotten white marks on the display, cracked…read moreand even half of my screen fell out of my phone. Super disappointed.

From the owner: Screen Replacement For All Mobile Phones, Tablets, and Smart Watches. Battery, Speaker, Camera…read moreReplacement. Water Damage Cleaning, Tempered Glass, Phone Case and Accessories.

The store is spacious and well maintained but a simple store pick was not handled efficiently. The…read moreemployee at the pick up counter was seemingly busy with other activities like putting things away, organizing and chatting with other employees while making customers wait. Took over 8 mins for him to ask if he can help. It took all of 30 seconds to pick up the order once the code was scanned. Not the Best way to Buy things!

The store is losing its luster these last few years / mostly in using substandard installation…read morecrews! Look at your reviews / DO something about it! Have bought 6 new appliances from BB and all have had bad experiences with delivery and install. Right now, sitting trying to get a new fridge installed that they delivered yesterday and then left because they "don't touch copper water lines". The line was disconnected! They knew nothing about putting in the new water line that they brought with them then said they couldn't finish and left. Left the old fridge sitting here and the new fridge not installed! Today the horrible CS says we have to wait a WEEK now / with no fridge!!!! Shd have gone to Nebraska Furniture Mart. Same horrible experiences with the install of our oven (which crapped out in a year) and microwave. Never again.

Worst phone providers. Terrible Phone service, towers are…read morebad, would never recommend.

I've been a metro pcs customer for probably 8 years. This is by far the worst location. Full of…read morepeople that just pass the buck. I came in because I've been having issues with my camera. Right when I get there I was told I should take it to the Apple store.. I've taken it the several places to get it fixed. There is just something wrong with the phone. I haven't even had it for a year and they refused to let me use the warranty on it to replace the phone. They are rude and unhelpful. Will be switching phone companies because of their incompetence.

Kristen, the store manager, sold my parents a "free" iPad and Apple Watch without clearly…read moreexplaining that each device required its own paid line. Our bill went up immediately, and when we raised the issue, the store took zero accountability. We were told last Friday that someone would follow up on Monday -- a week later, nothing. I had to go back into the store myself just to get an update, and even then, it was clear the manager didn't have a grasp on the situation. Save yourself the frustration and go to a corporate location instead. This store has been unhelpful, unclear, and unreliable, and I won't be returning.

Verizon disappoints time after time. They have over charged me for 3 DVRs that I don't have. They…read moresent me one, and I never received it, spent several hours on the phone with them but nothing happens. Then they send me a second DVR, I get it, send mine back and charged to 3 now. I've heard from UPS and other customers that Verizon tries to rip off their customers. They sent out a technician that sat in his truck for 20 minutes before coming to my house...then they charge you for 30 minutes...even through the guy just reconnected a second wire to my router. It's such a joke!

This is the best MetroPcs in the area! Stop by and see Xiomara she is very knowledgeable and…read moreprovides great Customer Service!

From the owner: We are an Authorized Metro By T-Mobile Dealer. We sell Name Brand Phones & Accessories. We provide…read moreTop Quality Customer Service. Visit us Today!

Switched from a different carrier to Verizon, all my phones ported over except mine and tried…read morefixing it over the phone several times. Went to this store location which is closest to where I live. Samantha fixed my issue in less than 30 minutes.

Isaiah is the most helpful employee I've experienced at this store. I came in, again, after a week…read moreof not having a phone due to set up complications. He did his best to understand the issue and worked until he fixed it. He is an asset to this company. Was going to leave a 2 star review due to a lazy employee but Isaiah saved the day. Thank you again!