Howe rd cuyahiga falls used to do tech support, store now only wants to sell. Made an appt t change…read moreemail on account. He was rude, arrogant, condensrning. Told me I have to call customer support. They just sell not help. Took 45 minutes with patient man on phone to change. I only have a flip phone. Here is an idea for Verizon. Buy the elderly like a smart phone and pay my monthly bill. I will NEVER go here again and I had been there over 8 years getting phones. And tech support.

The people at this store were very nice and patient with me. My new phone wouldn't activate and it…read morewas frustrating. Ome employee that helped me out did a wonderful job . Sorry I don't know his name

Don Crock has been my sysadmin since 1996. The best in the business. I can't say enough nice things…read moreabout the man. Top notch professional service.

Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

This review is for Spectrum in general. Ijust found out zip have been paying gor Spectrum tv since…read more2024 (I have been an internet only customer for 4 yrs) I never ordered, approved, or received any equipment. The monthly charges at this time is $135.00. I was on auto pay, noticed the pmt was higher, but contributed it to introductory pricing expiring. The email noticed I received were notifications of payment processing, and no invoice included..after talking to 6 people and 4 hrs on the phone I was told disputes were to be intimidated within 60 days as stated on my statements and nothing will be done. Please excuse me for trusting a company! At least 3 people told me my tv service is cancelled as of yesterday. When I called to cancel service. I was told the tv is still on my account! Prior to thie next call I received an email my invoice is $150 for internet services. I called to verify and was told I owed about $280 + a I have to pay for tv services I for TV service I have NEVER HAD, AUTHORIZED OR USED! I did talk to fraud dept.and was told no fraud, even tho I did not subscribe to tv. He did tell me I was sent emails re: tv and I checked previous emails about streaming tv, which I looked like solicitation to me. I checked my email account after we were "suddenly" disconnected. I am exploring my options with legal agencies. I'm sure I won't receive and refunds but maybe this won't happen to the next customer. PLEASE BEWARE of these thieves!!

Just returned from my first visit to the Kent store. I was apprehensive after reading the reviews…read moreof this store. As it turned out my experience was nothing but positive. Alex could not have been more helpful. polite and had my problem taken care of in minutes.

It's really not the fault of Spectrum but it is unfortunate that the spoofers are ahead of the…read moreprovider of telephone service. Here is a copy of the text I had to send to family & friends: Our landline is now disconnected. The number that begins with a 'V' that had our number as a callback number (spoofed) cannot be remedied by Spectrum. I told them fix it or disconnect it. They could not fix it. The only calls we get are sales calls. $20 a month for sales calls. The 'V' number called no fewer than 5 times so far today. The other day it was a Robocall stating that they were Microsoft and my network had been comprimised. Can you please do something before I am forced to drop the mobile number as well. It was nice to have an emergency means to contact or be contacted. Back to the stone age as it will be ruined by a few. The 'DoNotCall Registry is a joke. I have placed our numbers on it repeatedly.

I have been with the same Internet/TV/Cable providers since cable was invented. The name has…read morechanged several times due to constant buyouts but I never left. I have always remained loyal, always paid my bill on time, was the "Classic Sucker". For what reason I have no idea, I have remained loyal to a fault while they abused me at every turn. I had my cable, Internet, and telephone with them thinking they would show me some appreciation... No! That just gave them more options to arbitrarily raise my bill anytime they felt like it. And they certainly did do that. It seemed like every time I opened my bill there was some nonsensical increase without warning. Unfortunately, I'm not convinced any other carrier would be any different. So I feel stuck. Called customer service to no avail. They give you a bunch of double talk and no help at all. I have now cancelled my cable TV to get my bill under control. So, what did I find when I opened my May bill... a combined increase of 25% for the Internet and phone. Just can't win...

They have terrible service that instead of getting on the phone quickly with a person as in getting…read morecustomer service they waste your time instead, the only reason they get away with this is because people have little to no option. I strongly urge not to use them!

Moved to the Edinburg area and there are no choices so we signed up with comcast Xfinity. Internet…read moreworks but the worst services ever. I have a home laptop and their service said get a new computer, Armstrong worked fine for years, so sad. Then to top it off we have 2 printers in the house and can't get them to stay connected, again no human and no talking just chats that disconnect after 20sec pause. What happened to the human set up especially I am a new construction house.

Cox Communications is my cable supplier. I was offered a bundle deal in 2019 and I agreed to the…read moredeal. The deal was good for three years. Everything was fine until I looked at my bill on line yesterday and saw that my 3 year deal was taken away without warning. My service increased by $120. I called customer service and was told the deal was for three years but it was taken away. They do not know why but bundle deal is no longer available to me. I was told to call back in a week and they would update me. I did nothing wrong but my deal was taken away without warning and I am out of luck. STAY AWAY FROM COX COMMUNiCATIONS!!!! For a company with Communications in their name be aware they will change your bill dramatically and will not communicate with you. They will lie to you!!!!

do not get internet from here it sucks sooooooooooooo bad. get a different internet provider or…read moresomething.

The guys here have been great with helping me with issues in the past. Place has always felt…read morewelcoming, and I never felt pressure when I wasn't ready to buy a new phone and just wanted to pay a bill. Adam was great in helping me get and setup my S8 and the best part was I didn't have to wait forever in the store to be helped. If you are thinking about t-mobile or have t-mobile don't hesitate to come see these guys.

From the owner: Visit the T-Mobile store in Akron and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1 N Hawkins Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.