I purchased my glasses in another Specsavers store but after a few days of wearing them they weren't quite fitted right so I popped in on the off chance they would help.
I was greeted by a friendly lady who said they could for sure help and invited me to take a seat. Then I was seen to in less than a minute, taken to one of the little individual consultation desk and the nice guy that served me checked out my glasses and agreed that yes, they weren't fitted right.
He was really friendly and patient, in the end it took three separate trips to the gadget they have to heat and then bend the arms to fit - which because of the type of glasses also took a long time to heat up.
I walked away happy and pleasantly surprised by the great level of aftercare. read more